Effective Supervision

Question 1

Five rules of supervision

Answer 1

1. Get involved.
2. Open channels of communication.
3. Give your people a chance to develop.
4. Establish standards and stick to them
5. Provide feedback.

Question 2

Identify five tasks that should not be delegated.

Answer 2

Conceptual planning
Morale problems
Staff problems
Reviewing performance reports
Pet projects

Question 3

Identify four common mistakes made by supervisors while delegating.

Answer 3

Unclear delegation
Supervise too closely
Rushed delegation
Improper selection of subordinates

Question 4

Explain the four steps in delegation.

Answer 4

1. Define the task.
2. Assign the task.
3. Grant authority.
4. Follow up.