Corrective Supervision and Counseling

Question 1

Define corrective supervision.

Answer 1

The process a leader uses to promote individual behavior changes in a work situation.

Question 2

Steps in the intervention process model

Answer 2

1. Make a decision to intervene
2. Supportive and assertive interaction skills
3. Involve person with the problem in development of the solution
4. Put the issue in perspective.

Question 3

Identify three ways to involve the counselee in developing solutions to problems.

Answer 3

Agree on a solution
Make it a collaborative environment
Follow up on the results

Question 4

Three types of communication

Answer 4

Aggressive
Assertive
Passive