Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

business gcse unit 3 > Effective customer service > Flashcards

Effective customer service Flashcards

You may prefer our related Brainscape-certified flashcards:
GCSE Geography - AQA flashcards GCSE Religious Studies - Edexcel Route B flashcards GCSE Religious Studies - Eduqas Route A flashcards GCSE Religious Studies - Edexcel Route A flashcards GCSE Religious Studies - Eduqas Route B flashcards
1
Q

drawbacks of poor customer service

A 
poor customer satisfaction
poor brand image
inability to differentiate a product and gain competitive advantage 
inability to charge premium price 
sales changing to rival products 
fall in repeat purchase
How well did you know this?
1
Not at all
2
3
4
5
Perfectly

business gcse unit 3 (20 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions