Effective Communication

Question 1

What is communication?

Answer 1

Exchange of information, thoughts and messages. Includes interpersonal rapport and accurate conveyance of information.

Question 2

What is non-verbal communication?

Answer 2

Exchange of information, thoughts or messages using methods other than speech

Question 3

What is verbal communication?

Answer 3

Messages sent using spoken word

Question 4

How should a radiographers communication be?

Answer 4

Patient focused, accurate and timely

Question 5

What should a technologist always communicate within?

Answer 5

Scope of practice

Question 6

What is feedback?

Answer 6

Response of a patient to questioning

Question 7

What are some forms of feedback?

Answer 7

Verbal or non verbal

Question 8

What is an example of non verbal feedback?

Answer 8

When the patient successfully assumes radiographic positions

Question 9

What are examples of verbal communication?

Answer 9

NAME?

Question 10

When should your communication vary with patients?

Answer 10

NAME?

Question 11

What are examples of non-verbal communication?

Answer 11

Body gestures, touch, physical appearance, facial expressions and eye contact

Question 12

What percent of communication is non-verbal?

Answer 12

80-90%

Question 13

How should you work with a visually impaired patient?

Answer 13

NAME?

Question 14

What type of communication do visually impaired patients rely on?

Answer 14

Verbal communication and touch

Question 15

How should you work with a speech or hearing impaired patient?

Answer 15

NAME?

Question 16

What type of communication should be used with hearing impaired patients?

Answer 16

Visual or written

Question 17

How to work with non-English speaking patients?

Answer 17

NAME?

Question 18

What communication should be used with non-English speaking patients?

Answer 18

NAME?

Question 19

How to work with mentally impaired patients?

Answer 19

NAME?

Question 20

How to work with a substance abuser patient?

Answer 20

NAME?

Question 21

How to work with mobile and surgical radiography?

Answer 21

NAME?

Question 22

What is not considered a barrier to effective communication?

Answer 22

Age

Question 23

What does communication with the patient also include?

Answer 23

Establishing good rapport and showing empathy for the patient

Question 24

What non verbal instructions can be used to communicate?

Answer 24

Demonstrations and other methods

Question 25

What communication tactics be used with children?

Answer 25

Using terminology the child will understand