e3d4 Flashcards
Which conflict resolution method does not have long-term effects?
A. Forcing
B. Compromise
C. Problem Solving
D. Smoothing
D. Smoothing
Smoothing is a method that only aims at minimizing the severity of the conflict, but it does not try to eliminate the source of conflict or find a permanent solution. Forcing is one of the worst methods of conflict resolution. However, it has long-term effects.
You are going to be a construction project manager to build a new pharmaceutical plant. The project requires that governmental hearings about the end product of the plant be held prior to site preparation. What kind of a dependency is this?
A. Soft logic
B. Mandatory dependency
C. Discretionary dependency
D. External dependency
D. External dependency
This is called an external dependency. It involves a relationship between project and non-project activities.
You are managing a construction project. After you have created the schedule performance baseline, your project customer, which is external to your company, approaches you about adding some new items to the project scope. You will ask the customer to issue which one of the following documents?
A. Change request
B. Project scope baseline
C. Project charter
D. Project scope statement
A. Change request
Since this is an external customer, the only document that it can create is a change request. The rest of the options are in the responsibility of the project manager or project sponsor. Changes must be formally controlled using the change control system.
When are risk identification activities performed?
A. During the Plan Risk Management process
B. During the Perform Qualitative Risk Analysis process
C. During the Perform Quantitative Risk Analysis process
D. Ongoing throughout the project
D. Ongoing throughout the project
The process of Identify Risks is originally categorized as a planning process. However, this process is iterative because unknown risks can be discovered throughout the life cycle of the project.
You are the project manager for the production of a commercial complex construction project. You have completed the Define Scope process for your project. Which of the following may be generated through this process?
A. Project scope statement, WBS
B. WBS, Updates to Requirements traceability matrix
C. Project scope statement, Updates to Requirements traceability matrix
D. Project scope statement, Project charter
C. Project scope statement, Updates to Requirements traceability matrix
The Define Scope process will result in the development of the Project Scope statement and updates to project documents such as the stakeholder register, requirements documentation, and the requirements traceability matrix.
As the manager of an IT project, you have utilized 360-degree feedback techniques for your information gathering and are in the process of giving formal feedback to team members. You will be setting specific goals for employees for the remainder of the project. Which technique are you utilizing?
A. Individual and Team Assessments
B. Observation and Conversation
C. Co-location
D. Influencing
A. Individual and Team Assessments
Individual and Team Assessments are a technique of the Develop Team process. In such an assessment, team members receive feedback from project managers. Managers can gather information from those who interact with the team member using 360-degree feedback principles.
You are managing a software development project budgeted at $360,000 according to the earned value analysis report which you have on your desk. As of today you have spent $110,000 and the earned value is $120,000. However, according to the project schedule you should have spent $150,000. Which one of the following options best describes your project status?
A. Not enough information
B. Behind schedule
C. Ahead of schedule
D. On schedule
B. Behind schedule
EV= $120,000
AC= $110,000
PV= $150,000
SPI= EV/PV
SPI= 120,000/150,000
SPI= 0.8
Since SPI is less than 1 we can conclude the project is behind schedule.
Which of the following organizational types has many features of a functional organization and gives the project manager more of a coordinator or expeditor role than a manager?
A. Projectized
B. Strong Matrix
C. Weak Matrix
D. Hybrid
C. Weak Matrix
The description is one of a weak matrix organization where the project manager does not have much power. In a weak matrix organization the project manager has a role which is closer to a coordinator or expeditor than a manager.
You are managing a multi-disciplinary project when the functional manager of a project resource responsible for a critical path task informs you that the resource will be out on sick leave for the next two weeks. There will be a day to day slip on the project until the resource returns, as there is not an alternative resource that can be used. What do you do?
A. Fast track the project
B. Notify the project stakeholders immediately
C. Crash the project
D. Cover the delay with your schedule reserves
B. Notify the project stakeholders immediately
Notify the stakeholders immediately that there is project delay due to a resource that is no longer available. Once the stakeholders are aware of the situation and its impact to the project, a path forward can be developed. Project managers are required to provide timely and accurate project information at all times, and to follow all project processes and policies, as per the PMI Code of Ethics and Professional Conduct. Making contingency plans without input from the stakeholders is a violation of this code.
Your project has completed and the final deliverables have already been sent to the customer, but the customer refuses to give the project final acceptance. What would you do in this situation?
A. Document the situation
B. Inform your management about the issue
C. Ask the project team to recheck the deliverables
D. Talk to the company lawyer to start the legal process
A. Document the situation
The first thing to do is to understand the situation. In order to do that you need to document the situation and find out the reasons why the customer is not signing off. After doing so, you should inform your management.
