e1d3 Flashcards

1
Q

According to Tuckman, which of the following is not one of the stages of team development?

A. Delegating
B. Performing
C. Forming
D. Norming

A

A. Delegating

According to Tuckman, the stages of team development are Forming, Storming, Norming, Performing, and Adjourning.

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2
Q

Ashley, the agile team’s product owner, recently hired Bill as a software developer for their team. Unfortunately, after Bill was hired, another product owner was able to reserve 50% of Bill’s time for their project. What is one of the key problems with not having Bill dedicated to Ashley’s team?

A. Bill may not have the skills for the other team since he was not hired with their project in mind.
B. Bill would become a generalist, or T-person, rather than a specialist.
C. Bill may become dissatisfied with having too much work to do.
D. The team’s productivity would be affected because of Bill’s task switching.

A

D. The team’s productivity would be affected because of Bill’s task switching.

The key problem with working 25–50% on a project is that multitasking from one project to another affects the whole team’s productivity. Bill likely has the skills needed, or the other product owner wouldn’t have asked for him. Generalists and T-shaped people are sought after for Agile teams, so this would not be a problem. We don’t know enough about Bill’s workload to know if he would be dissatisfied.

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3
Q

Which TWO activities might a project manager be doing while acquiring resources for their project?

A. Comparing labor rates to what is allocated in the project budget.
B. Creating the staffing management plan.
C. Planning communication protocols for virtual team members.
D. Sending team members to the training needed for the project.

A

A. Comparing labor rates to what is allocated in the project budget.
C. Planning communication protocols for virtual team members.

Part of acquiring resources involves verifying if the costs of the selected team members will fit within the project budget. If virtual team members are an option, then special communication protocols will need to be put in place to minimize misunderstanding and conflict. Creating the staffing management plan would take place during the plan resource management process, and sending team members to training would occur during the develop team process.

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4
Q

Your website development project is newly underway. The team appears to be in the “storming” stage, with several members insisting that the process occurs in a certain way and others unwilling to participate after their views were overruled. You recognize that cooperation and collaboration are imperative for the team to achieve the sponsor’s goal of a working prototype within the next few weeks. What is the most helpful action for you to take?

A. Enroll the team in a course on emotional intelligence so that they will learn to be sensitive to each other’s feelings.
B. Hold a team meeting and facilitate the creation of a team charter that includes ground rules.
C. Advise the sponsor that there may be a delay in the prototype delivery.
D. Hold a networking event so that team members can get to know each other better.

A

B. Hold a team meeting and facilitate the creation of a team charter that includes ground rules.

The key to this question is that a deliverable is due soon, and the team conflict is putting that goal in jeopardy. The most efficient action for you to take is to have the team agree on ground rules that they can then hold themselves to. A team charter typically includes operating guidelines, decision-making criteria, and communication expectations. Enrolling a team in training may be of use long-term, along with a networking event but will not help the immediate situation. It is never a good idea to inform the sponsor there may be a delay due to a situation that you, as the project manager, are ultimately accountable for.

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5
Q

The new cloud computing project had been going well when Tammy, the project manager, received a call from an irate stakeholder that there were several issues on the project, and they were not being addressed or being given more visibility. Tammy knew that there was an issue log that had the current status information on these problems. Tammy was, therefore, not clear as to why the stakeholder was not aware of this. What would be the most appropriate action for Tammy?

A. Tammy should tell the stakeholder that they needed to review the issue log if they were interested in knowing the latest status on a given issue.
B. Tammy should forward the stakeholder a copy of the issue log.
C. Tammy should analyze whether there was an issue with the project management information system that was preventing people from accessing and interpreting the issue log effectively.
D. Tammy does not need to take action since she had executed everything correctly on her end.

A

C. Tammy should analyze whether there was an issue with the project management information system that was preventing people from accessing and interpreting the issue log effectively.

Just because there is a process in place for documenting and updating issues does not mean that it is an effective process. Tammy should analyze whether there are problems with the process and make any needed updates to it. Forwarding a copy of the log and telling the stakeholder to review it may work in the short run but would not fix the problem if there is truly an issue with the process. Taking no action would annoy the stakeholder further and not solve the problem.

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6
Q

As a project manager involved in the Control Procurements process you are aware that early termination of a contract is a special case of procurement closure. The special cases of procurement closure can result from all of the following except?

A. Convenience of the buyer provided in the contract
B. Cause or convenience outside the terminations clause of the contract
C. Mutual agreement of both parties to terminate
D. Default of one party

A

B. Cause or convenience outside the terminations clause of the contract

Early termination of a contract is a special case of procurement closure that can result from a mutual agreement of both parties, from the default of one party, or for the convenience of the buyer if provided for in the contract. The rights and responsibilities of the parties in the event of an early termination are contained in a terminations clause of the contract.

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7
Q

The cost baseline is developed during which process?

A. Develop schedule
B. Determine budget
C. Estimate costs
D. Monitor & control project work

A

B. Determine budget

The cost baseline or project budget is developed in the Determine Budget process which is a planning process in project cost management.

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8
Q

Which statement about the project critical path is true?

A. The critical path always has zero total float, and it shows the earliest possible time to complete the project
B. The critical path can have zero, positive, or negative float.
C. A project can have only one critical path
D. The critical path consumes the biggest portion of the project budget compared to other paths

A

B. The critical path can have zero, positive, or negative float.

The critical path can have negative total float in the case that there is a constraint set on the project finish date or positive float in the case where the project is ahead of schedule. Typically, however, the critical path has zero float.

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9
Q

While acquiring your project team you realize that according to the project charter a specific consultant is required to be on your team. This consultant has particular knowledge and your client has dictated that you hire him as a team member. This situation describes which one of the tools and techniques of the Acquire Resources process?

A. Multicriteria Decision Analysis
B. Negotiation
C. Pre-Assignment
D. Virtual Teams

A

C. Pre-Assignment

Pre-assignment involves selecting project team members in advance. It occurs when specific people were promised as part of the project proposal, the project is dependent on expertise of particular persons, or staff assignments are defined within the project charter.

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10
Q

You are assigned as the manager of a huge multi-billion dollar infrastructure project with a time span of 3 years. You are working in the planning process group of your project and currently you are creating the project WBS. Due to lack of information you decide to create the WBS of the commissioning phase of the project (which is the last phase) in more details later on when you have more information. This approach to creating the WBS is also known as:

A. Agile planning
B. Progressive planning
C. Water fall planning
D. Rolling wave planning

A

D. Rolling wave planning

Rolling wave planning involves planning near-term items in greater detail than those that are further off in time.

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