Domain 2 Flashcards

1
Q

Which org structure is best for a predictive approach?

A

Hierarchical

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1
Q

T/F: The higher the risk, the better it is to use an adaptive approach

A

F. A predictive approach is better with more risk

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2
Q

what are the two types of quality costs?

A
  1. Cost of meeting quality standards (and avoiding rework)
  2. Cost of not meeting quality standards
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3
Q

What tools can be used to monitor/control quality?

A

Cause & effect diagrams
System or process flowcharts
Pareto charts (a type of histogram)
Histograms
Control charts
Scatter diagrams

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4
Q

What is the purpose of the project management plan?

A

To detail how the project work will accomplish the project goals

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5
Q

What activities are done in the closing group process of predictive project management?

A

Closing contracts
Releasing resources
Archiving documentation
Closing any financial matters
Transitioning responsibilities to stakeholders

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6
Q

What are the phases of waterfall?

A

Requirements gathering
Design phase
Implementation (it testing) phase
Deployment (to customers) phase
Maintenance

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7
Q

Define the term “process group”

A

Actions that will be taken throughout the project to manage it

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8
Q

What are the five process groups?

A

Initiating
Planning
Execution
Monitoring & controlling
Closing

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9
Q

Requirements gathering belongs in which process group?

A

Planning

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10
Q

What are the key activities of the initiating process group?

A

Identifying stakeholders
Selecting project sponsor
defining scope & milestones
Gain approval of project charter, feasibility studies
Kick off meeting
Estimates for cost, budget, timeline, risk, etc

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11
Q

T/F: The kick off meeting starts the initiation phase

A

F. It ends the phase

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12
Q

What are the key activities of the planning process group?

A

Further refining project scope
The WBS is created (incl, the work packages, dependencies & time estimates)
Schedule & project budget created
All the project management plans begin to be developed (ie risk, procurement, communication, etc)

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13
Q

What are the key activities of the executing process group?

A

Assigning team members to tasks
Producing deliverables,
Meeting milestones
Effective communication & reporting
Project tracking

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14
Q

What are the key activities of the monitoring & controlling process group?

A

Evaluating project progress
Checking to see if the project progress matches the initial projections (variance)
Inspecting deliverables

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15
Q

What are the key activities of the closing process group?

A
16
Q

What is the first step in stakeholder engagement?

A

Identifying relevant stakeholders

17
Q

What activities are important to team development?

A

Establishing a clear vision
Defined roles & responsibilities
Established processes, workflows, communication channels
Providing guidance
Promoting growth

18
Q

What aspects should be considered when selecting a development approach for a project?

A

The nature of the project, the org context & stakeholder preference

19
Q

T/F: Metrics for project performance are established during the planning domain

A

T

20
Q

T/F: A phase can go through each of the process groups

A

T

21
Q

What are the important attributes of the project work performance domain?

A

Balancing competing constraints
Keeping project team focused
Maintaining stakeholder communication & engagement
Managing physical resources
Working with procurements
The Bid process
Contracting
Monitoring new work & changes
Continues learning
Knowledge management

22
Q

What are the important attributes of the delivery performance domain?

A

Requirements
Scope definition
Quality

23
Q

What are the important attributes of the measurement performance domain?

A

Effective measures
Effective metrics (Be SMART)
KPI
Baseline performance
Resource measurement
Stakeholder satisfaction
Forecasts
Visual controls & Information radiators

24
Q

What is progressive elaboration?

A

increasing the level of detail in a project management plan as greater amounts of information and more accurate estimates become available.

25
Q

What are the important attributes of the uncertainty performance domain?

A

Ambiguity
Process based & systems based complexity
Volatility
Risk
Threats & opportunities
Management & contingency reserve

26
Q

T/F: Progressive elaboration can combat conceptual ambiguity

A

F. It combats situational ambiguity

27
Q

Management reserve vs contingency reserve

A

Management reserve is a fund for unplanned, in-scope events

Contingency reserve is for identified risk, should the need come to use it

28
Q

What are the important components of the change control plan?

A

Establishing the change control board
Outlines the scope and authority of the CCB
Detailing the implementation