Domain 1 Flashcards

Project Management Fundamentals and Core Concepts – 36%

1
Q

T/F: Scrum has no project manager

A

T. The closest thing is the “scrum master”

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2
Q

How does the project management role work in Scrum?

A

It’s divided into 3 parts: scrum master, product owner, development team

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3
Q

How does the project management role work in Kanban?

A

The PM ensures that work is being done and that the team is following the Kanban.

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4
Q

T/F: The project manager in Kanban assigns tasks & deadlines

A

F. In Kanban, that is not necessary as the team is self organizing.

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5
Q

In addition to traditional project management responsibilities, what other duties do lean project managers have?

A

They have an additional emphasis on promoting efficiency, accuracy and reducing waste.

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6
Q

How does the project management role work in XP (Extreme Programming)?

A

The project management activities are split into two roles; manager and coach

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7
Q

What is the manager in XP responsible for?

A

The manager leads the planning process, monitors people’s behavior & performance

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8
Q

What is the coach in XP responsible for?

A

The coach is an emotional support to team members and empowers them.

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9
Q

Give an overview of the sender-receiver communication model

A

The sender sends a message through via some avenue (medium) to a decoder (the medium the receives the message)

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10
Q

What are the different types of influences to be mindful of?

A

Social, economic and environmental influences

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11
Q

What are the key aspects of business acumen in project managment?

A

Financial management
Market awareness
Strategic alignment
Risk management

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12
Q

Name & describe the 6 types of power

A
  1. Referent power - pm is well likes
  2. Information power - pm has control of data & info sharing
  3. Expert power
  4. Legitimate power
  5. Reward power
  6. Punitive punishment
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13
Q

Describe a visionary leader.

A

Has a clear plan of what they’ll accomplish, how it will be accomplished &will push to get it done.

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14
Q

Describe a change agent leader.

A

Knows how to engage stakeholders to create change

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15
Q

Describe a servant leader.

A

Focuses on serving others & put others needs in front of their own

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16
Q

Describe a transactional leader.

A

Offers rewards or punishments to team when reaching project goals

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17
Q

What factors contribute to project complexity?

A

Project uncertainty
Human behavior
System (ie org) behavior

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18
Q

What activities are must be completed before a project is initiated?

A

A business case, a feasibility study and a statement of work

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19
Q

Kanban means ___ signal

A

Visual

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20
Q

What is the minimum viable product?

A

The MVP is a product that satisfies customer needs while giving customers an opportunity to provide feedback

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21
Q

How does “pair programming” show that XP promotes better work-life balance?

A

Pair programming encourages 2 people to work on a program together, so that neither person has to work long hours

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22
Q

How does disciplined agile differ from traditional agile?

A

It combines Agile and lean principles with other frameworks. It has a process goal driven approach and focuses on scaling agile in larger orgs.

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23
Q

What are the core principles of disciplined Agile?

A

Customer focus

Simplicity

Pragmatism

Continuous improvement

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24
Q

What are some internal enterprise env factors to consider in PM?

A

Org culture, structure & governance
Geographic location of facilities & resources
Org infrastructure
IT Software
Resource availability throughout project lifecycle
Employee/Team capabilty

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25
What are some external enterprise env factors to consider in PM?
Market conditions Social and cultural influences Legal restrictions Commercial databases Academic research Industry standards Financial considerations Physical environment elements
26
What are some examples of organizational process assets (OPAs)?
Org processes, policies, procedures and corporate knowledge base items
27
What are the two categories of Organizational process assets (OPAs) and what do they entail?
Processes, policies and procedures - created by an organizational office and can't easily be changed Org knowledge repositories - documents that are continuously updated throughout the project & kept in an electronic database
28
T/F: OPAs are unique to an org
T.
29
T/F: Governance frameworks only address rules, procedures and policies regarding an org
F. It also addresses projects
30
What factors must a governance framework address for projects?
Alignment with org mission Risk management Performance on time, costs and technical objectives Communications w/ the right stakeholder at the right time
31
T/F: Only the project manager can create the project governance.
F. The project manager, project management office, project department or the org itself can create project governance.
32
Project managers answer to ____ influences
Organizational
33
What are some examples of OPAs to consider at the launch of a project?
HR polices, Estimating techniques Checklists Project improvement goals
34
What are some examples of the type of organizational knowledge repositories?
Lesson learned Data Issue and defect management
35
T/F: An organizational system can act as a type of project constraint.
T.
36
What are the two types of "project-centric" organizations?
Orgs that are primarily contracted to perform projects (ie, architecture, IT, consulting, etc) Orgs primarily that do their project work inhouse
37
Describe a functional/central organization & the project managers role.
Business units are clearly divided and work as separate entities. Project work has to do with that specific business unit. Project manager communicates between departments if needed
38
What attributes does a project manager have in a functional/central organization?
Little power & autonomy Project role & project team is part time Reports directly to functional manager Little to no admin support for project May have a different title (ie project coordinator, team lead, etc)
39
Describe a matrix structure organization.
Employees in different departments blend together & can come together to work on a project, causing team members to potential have multiple managers.
40
What attributes/resources does a project manager have in a weak matrix structure?
Limited authority Part time project role Manage a part time project team Possibly have part time admin Not called "project manager"
41
What attributes/resources does a project manager have in a balanced matrix structure?
Reasonable authority Full time project manager May manage a part time team May have admin support
42
What attributes/resources does a project manager have in a strong matrix structure?
Highest level of power Manages part time to almost full time team Full time project manager Full time admin support
43
What attributes/resources does a project manager have in a project oriented structure?
High authority over project team Full time project manager w/ team Full time admin support Manages budget Supported by project management office
44
What attributes/resources does a project manager have in a virtual structure?
Low authority Part time team Full time project manager part time or full time admin support
45
Describe PMO's
Project management offices support project managers, provide project resources ( templates, tools, etc), and their goal is to standardize project work in the org
46
T/F: PMOs are most used in matrix structures and project oriented environments
T
47
Name & define the 3 types of PMOs
Supportive - PMO acts as a consultant and provides needed materials Controlling - PMO requires the use of specific methodologies, documents and tools Directive - The project manager is part of the PMO and only works on projects assigned by the PMO
48
T/F: The product life cycle ends when the project closes
F. The product life cycle ends when the product is obsolete
49
T/F: The project life cycle and the product lifecycle are the same.
F
50
A business case contains...
Analysis of project benefits, costs, ROI and risks & the org project impact for the stakeholders
51
A feasibility study determines if a project is...
technically, financially and economically feasible
52
A statement of work (SOW) contains...
the project scope, objectives and the who, what, where, when and how of the actual project work
53
T/F: There is a phase review at the end of the close phase
F. There is a phase review at the end of every phase
54
When is the likelihood of project success the lowest?
Early phases
55
What are the project phases?
Initiation Planning Executing Monitoring & controlling Closing
56
What are the steps of Demings PDCA cycle?
Plan Do Check Act
57
Define progressive elaboration
Starting with a broad project concept then narrowing it down until a refined scope statement is created
58
What are some reasons to undertake a project?
Opportunity (market demand) Org needs Customer demand Technology Legal requirements
59
T/F: Subprojects are managed as their own project
T.
60
What is the difference between an iterative project approach & and incremental project approach?
In an incremental approach, project features are added incrementally until it's over.
61
What is the purpose a requirements traceability matrix?
Track the relationship between project requirements (as outlined in scope) and project activities/deliverables, etc
62
What are the benefits of a requirements traceability matrix?
Improved project planning Enhanced communication Better risk management Increased project visibility Improved quality assurance
63
What are the PMI values?
Responsibility Respect Fairness Honesty
64
Define user stories
Shot descriptions from the user's perspective
65
Define story points
How many points are required to create the user story
66
What are the triple constraints of Project Management?
Scope Schedule Cost
67
"Recall that the product backlog is a list of prioritized requirements called (1). The project team assigns (2) to the (1) as a way to estimate the amount of effort required to create the (1), and there are only so many (2) available per timeboxed iteration."
1- user stories 2 - story points
68
Project scope vs Product scope
Project scope deals with the work that needs to be done, product scope deals with the specific features the product must have to be done
69
Milestone list vs milestone chart
Milestone list contains the project milestones and the planned time to reach the milestone. The milestone charter plots the planned milestones on a calendar
70
Analogous estimating is also known as _____ estimating and is a form of ______ judgment
top-down, expert
71
What is the most reliable estimate duration?
Bottoms up estimation
72
What has to be completed before a bottom up estimation?
A WBS has to be completed first
73
What is a risk register?
A risk register is a document containing identified threats and opportunities that can affect the project
74
What are the components of a risk register?
The identified risk The risk owners (Those accountable for monitoring the risk) Potential responses Root causes of risk Risk categories
75
What is an output of stakeholder identification?
The stakeholder register
76
What is needed in the Closing phase to confirm that the project deliverable has been transferred?
A document showing formal acceptance of the deliverable
77
What components are typically part of the final project report?
Project summary Scope objectives (& which ones were missed) Quality performance Schedule performance Cost per. Deliverable Project risk summary Lessons learned
78
T/F: If a project is terminated early, a final project report is still created.
T
79
What plans help ensure project success after the project is closed?
Transition, sustainment and benefits management plan
80
What are key project closure activities?
Confirmed completion of deliverable Obtain final acceptance Do a project review Lessons learned Release project resources Celebrate success (party)
81
Project manager vs project sponsers
Project mangers are in the project details, project sponsers provide resources and ensure the project fits with the org strategic goals & objectives
82
What is a RACI chart?
A matrix chart that indicates who is Responsible, Accountable, who will be Consulted and Informed on different project tasks.
83
T/F: Only one person can be accountable for a task on RACI chart.
T
84
What are the four quadrants of emotional intelligence?
Self awareness Self-management Social awareness Social skill
85
What are the important functions that a pm performs?
Initiator (of project) Negotiator Listener Coach Working member (of project team) Facilitator Model Steward
86
Which project initiating activities is the pm responsible for?
Defining the project scope objectives and goals Identifying stakeholders Creating the project charter Forming the project team Developing the budget & schedule
87
Which project negotiating activities is the pm responsible for
Resources Conflicts Managing project scope Risk mitigation strategies Stakeholder interests
88
T/F: Celebration communication is an important part of project management
T. It's important to celebrate successes and milestones achieved.
89
What are some activities must be completed before a the project can begin?
Feasibility study Identify stakeholders Define problem & high level project scope Project charter Get approval
90
What is benefits planning?
Defining & documenting the project benefits
91
What steps can pms take to follow and execute planned strategies?
Clearly define the strategy Assign roles & responsibilities Develop a detailed action plan Implement the strategy Monitor & evaluate progress Communicate progress & results to key stakeholders Continually adjust based on feedback
92
What are some key activities of benefits planning?
Defining the benefits the project is meant to deliver Assigning responsibility for each benefit to a person or team Tracking & monitoring the benefits as they're being developed (to ensure they actually come) Evaluating the benefits Ensure benefits are sustained
93
What are some techniques to promote adaptability and resilience?
Having diverse project teams Being open and transparent during the planning phase Having prototypes and experiments for testing Being open to new ways of thinking and doing things Leveraging new experiences
94
What are some key responsibilities of the project sponsor?
Ensure project is in alignment with org strategic goals Build the project governance structure Ensure project quality is met Oversee project initiation phase
95
T/F: The project sponsor focuses on the projects operational aspects.
F. This is the pm's role
96
What is the OSCAR model and what is it used for?
It's a coaching model that's used by pm's to improve their own skills and support their team members. It stands for: Outcome Situation Causes Actions Review
97
What are some items contained in the activity list?
All scheduled project activities scope of work description Activity identifier
98
Define acceptance criteria
The criteria (listed in the scope statement) that the deliverable must meet before the customer can accept it
99
What is the first step in active problem solving?
Defining the problem & desired solution
100
What is the output of identifying risks?
The risk register
101
What is included in the risk register?
Identified risks Risk owners Potential responses Root causes of risk Risk categories & all updates
102
What information is included in the stakeholder registry?
Stakeholder identification Stakeholder assessment info Stakeholder classification
103
What is qualitative risk analysis?
Prioritizing the risks
104
T/F: Qualitative risk analysis is done first
T. Qualitative goes before quantitative
105
What 3 components make up the "cost of quality" (COQ)?
COQ= prevention costs + appraisal costs + failure costs
106
Histograms show what type of data?
Continuous