Diversity, Inclusion, and Teamworking Flashcards

1
Q

Some types of teams?

A

Office
Project
Accounts
Design

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2
Q

Examples of teamworking?

A

Using teams strengths and weaknesses
Harnessing expertise
Problems overcome
Decisions on strategy
End outcome
Communication
Goals

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3
Q

What is the Tuckman Theory?

A

how a team develops ie:
Forming
Storming
Norming
Performing
Adjourning/Transforming

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4
Q

What is the Herzberg Theory? (motivation, sanitation)

A

Motivational theory:
Encouraged by factors such as:
-empowerment,
-job enlargement,
-job enrichment

Discouraged by factors such as:
-poor remuneration,
-working conditions,
-leave entitlement

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5
Q

What is workplace diversity?

A

The acceptance and inclusion of all backgrounds and is an important asset of organisation acknowledging individual strengths and potential

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6
Q

Advantages of a diverse team?

A

PrCrAwRe

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7
Q

What are the characteristics of inclusive environments?

A

Environments of:
-mutual respect
-effective relationships
-clear communication
-understanding of expectations
-self reflection
-all people can freely express who they are, their own opinions and points of view

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8
Q

Why are inclusive environments important?

A

Deloitte: up to 30% higher revenue per employee

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9
Q

Legislation or regulations relating to inclusive environments?

A

Equality Act 2010
Human Rights Act 1998

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10
Q

Your understanding of inclusion in the workplace?

A

Creating environment and culture where all employees feel they belong, resulting in greater comfort in voicing own opinions and no exclusion on basis of identity

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11
Q

What meant by term ‘unconscious bias’?

A

Refers to assumptions person may have about someone because of who they are, made without conscious awareness, and are a major contributor to lack of workplace diversity

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