Diversity, Inclusion and Teamworking Flashcards

1
Q

what is workplace diversity?

A

Diversity in the workplace means that a company hires a wide range of diverse individuals . Diversity is often misconceived as solely multicultural matters; however, it also applies to diversity of gender, race, ethnicity, age, sexuality, language, educational, background, etc.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are some of the advanatges of a diverse team

A

Different ideas and new ways of thinking.
Different backgrounds bring different experiences.
A diverse workforce adds to employer brand and company culture.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Please define inclusion in the workplace?

A

The achievement of a work environment in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources and can contribute fully to the organisation’s success

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Why is diversity important in the workplace?

A

it brings different perspectives and ideas to the company.
It is beneficial to have all perspectives and viewpoints aimed at helping to calibrate, refine and define the company’s executions and services that it offers.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is the difference between diversity and inclusion?

A

Diversity - the characteristics and things that make us all different.
Inclusion - making everyone feel welcome

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is meant by the term unconscious bias?

A

the underlying attitudes and stereotypes that people unconsciously attribute to another person or group of people that affect how they understand and engage with a person or group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Explain what equal opportunity is?

A

ensuring everybody has an equal chance to take up opportunities and to make full use of the opportunities on offer and to fulfil their potential

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is meant by teamwork?

A

A co-operative effort by a group of people to achieve a common goal
In a teamwork environment, people understand and believe that thinking, planning, decisions and actions are better when done co-operatively

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what makes a good/effective team?

A

A common sense of purpose
Clear understanding of team objectives
Resources to achieve objectives
Mutual Respect
Valuing members strengths and weaknesses
Mutual Trust
Willingness to share knowledge and expertise
willingness to speak openly
Range of skills amongst team members
range of personal styles for various roles

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what are the benefits of team working?

A

Shared workload
Improved productivity
Improved quality
Improved customer focus
Speed up the development of solutions
Increase employee motivation
Utilise different Skillsets

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Difference between a team and a committee

A

A committee is a body of people appointed for a function
A team is a group of people aiming for a common goal in good spirit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

How would you go about selecting the right people to join your team?

A

Firstly, understand the task and identify what skills and experience is required.
Review the existing team to understand the skills and experience already available.
Select new team members to fill the shortfall; the dynamics of the existing team should be considered to ensure the new people ‘fit’ with the existing team.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

How would you deal with an inexperienced team member?

A

provide encouragement and motivation
Draw up a plan to strengthen their areas of weakness
give constructive feedback
provide support where needed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

How do you promote open discussions within your team?

A

create a calm and relaxed environment during meetings/workshops to make people feel welcome, significant and at ease

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

why might a team fail?

A

Poor selection of team members that do not meet the skills required to achieve an objective
inadequate resource, conflicting personalities and poor leadership.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

do you know of any theoretical models relating to teams and how they operate?

A

Tuckman’s theory. Tuckman’s theory focuses on the way in which the team tackles a task from the initial formation of the team through to the completion of the project. the key stages are: Forming (specification of common goals and desired behaviour), Storming (conflicts and negotiation), Norming (consensus and team spirit), Performing (finding the balance of conformity and deviance), Adjorning (Feedback and dispersion)

17
Q

What is the difference between leadership and management in teamwork?

A

Leadership - setting a new direction or vision for a group, a leader is the spearhead for the new direction.
Management - controls or directs people in a group according to principles or values that have already been established.

18
Q

What meant by team dynamics in the workplace?

A

Team dynamics describes the behavioural relationships between the members of a group. The dynamic between them includes how they interact, communicate and cooperate with one another.

19
Q

how can you improve team dynamics?

A

know your team and understand what motivates them.
Focus attention.
Tackle problems quickly with positive feedback.
Define roles and responsibilities.
break down barriers and clear communication.
empowerment

20
Q

What are good partnering and collaborative working techniques?

A

Communicate expectations
Establish team objectives
Elevate team members strengths
Encourage innovation
Honour requests and act with integrity

21
Q

What is the Belbin Team Role Inventory Test?

A

A behavioural test to assess how an individual operates in a team environment.

Score people on how strongly their express the traits of 9 team roles

22
Q

Name some of the 9 Belbin team roles

A

The Plant
The Monitor Evaluator
The Specialist
The Resource Investigator
The Team Worker
The Co-ordinator
The Shaper
The Implementer
The Completer-Finisher

Belbin sub-categorises the nine roles into thinking roles, social roles and action roles

23
Q

Which Belbin team role are you most like?

A

Depends on role performing and team
The Shaper - ensures the team maintains momentum and focus. Shapers always seem to remain positive whatever the challenge faced and seem to thrive under pressure