Client Care Flashcards
1
Q
How have you provided good client care on a project?
A
2
Q
How do you identify client requirements
A
3
Q
How do you identify how often and in what ways to communicate with your client?
A
4
Q
What KPIs have you used for performance feedback and why?
A
5
Q
What was in your scope of services and appointment documents?
A
6
Q
What techniques have you used to calculate risk?
A
Used Several mechanisms
Used a set contigency amount - 10%
Quantitative Risk Analysis - cost and schedule
P80 value from Monte Carlo - used Primavera risk analysis
Monte carlo use impact duration ranges for risk events
- need fully quantified risk register - 3 point estimate for impact min, most likely and max value
Expected monetary value - probably x cost
Qualitative RAG rating
7
Q
A
