Diversity, Inclusion and Teamworking Flashcards
What does teamwork mean?
A combined action of a group to achieve a common goal, especially when effective and efficient.
What are the basic requirements for effective teamwork?
- Clear/common goal
- Good leadership
- Adequate team size
- Adequate resource
- Respect
- Understand people’s strengths/weaknesses
- Understand roles/responsibilities
How would you select/appoint a consultant?
- Consider who needed and role they will undertake
- Shortlist based on previous project experience and research
- Put together RfP/brief (include project overview, programme, scope of works, contract)
- Agree with Client scoring criteria and include in RfP
- Score proposals
- Issue recommendation to client
- Appoint
How do you establish roles and monitor effectiveness?
- Organogram
- Design responsibility matrix - get team buy in
Effectiveness:
* Regular design team meetings
* End of stage reporting
* Follow up on meeting actions
* Assess deliverables against scope/fees
How to best conduct inclusive communications?
- Appropriately copy in / send emails to correct and appropriate people
- Act professionally and impartially
Early stages with design team:
* Initial meetings to understand different personalities
* Regular meetings to review performance and promote collaboration
How to best conduct inclusive communications?
- Appropriately copy in / send emails to correct and appropriate people
- Act professionally and impartially
Early stages with design team:
* Initial meetings to understand different personalities
* Regular meetings to review performance and promote collaboration
Tuckman Theory
- Team development theory which focuses on the way in which a team tackles a task from the initial formation of the team through to completion of the project
- Tuckman’s stages of development
o Forming – team assembling and task allocated. Team are unfamiliar and are avoiding conflict. Time spent agreeing goal / planning / collecting information.
o Storming – the team address the task and conflicts of opinions / ideas arise which can result in confrontation due to different working styles. Can be destructive if not managed well.
o Norming – the shift towards a harmonious working practice with the team whereby they develop a plan to reach the common goal. There is a common understanding of different people’s strengths and weaknesses at this stage.
o Performing – high levels of independence, motivation, knowledge and competence at this stage. Limited friction at this stage.
o Mourning – team disbands e.g. when contractor comes on board, new team members, or novation.
How can we use Tuckman’s Theory as PMs?
o Identify stage of team development that team is at.
o Review that needs to be done to move towards performing stage.
o Schedule regular reviews of where team is and adjust behaviour and leadership approach.
Belbin’s Team Role
- Plant – creative, generates ideas & solves problems
- Team worker – co-operative and averts friction
- Implementer – turns ideas into actions
3.9 Benefits of a high performing team?
- Better working environment
- Client satisfaction
- Cost and time savings
- Less errors
- Manage risk and value
What is Unconscious Bias?
- Unconscious bias is where our brains / people make quick judgements and assessments of people and situations without realising. Biases can be influenced by backgrounds, cultural environment and personal experiences.
- It can have impacts on selection processes i.e. team selection or recruitment
- To reduce unconscious bias in the selection process / appointments it is important to set a clear criteria to evaluate proposals against
What legislation ensures equality in the work place?
o Equality Act 2010 – Legally protects people from discrimination in the workplace and in wider society.
o Human Rights Act 1998 – Incorporates European convention of humans rights
