Developing Employees Flashcards
What is Baruch say about career development?
Success is complex
For some it is the intrinsic rewards of power and remuneration and for some it is sense of worthiness and achievement
Describe the self managed career
Emphasises individual as master of own destiny
Continuous learning
Success gauged by individual
Hall- demand high level of self-awareness
What factors are critical for career development?
Managerial support Mentoring Peer network support Investment Harmony of needs
What is the business rationale for career management?
Effective nurturing of talent to best serve the business
Succession planning
Helps in attraction and recruitment
Describe the boundaryless career
Defillipi - career free of organisational restriction
Unpredictability of life time employment has affected expectations of stable career pattern
Describe the traditional career
Patterns of job within a single organisation that follows a predetermined path
Hierarchal
Terry Leahy, Anne etc
What do the following say about careers
Inkson and Arthur
Hall
Inkson and Arthur-careers and what we judge our lives by
Hall - traditional career in decline
What is a career?
Upward progression through a series of job roles with increasing levels of responsibility or management control
Discuss the choice of L&D techniques
Influenced by culture and resources Off job popular but not liked On job thought to be more effective Coaching highly thought of E-learning managers don't rate
What does an organisation need to be in order to make self-directed learning work?
Confessore & Kop
Have a tolerance errors and experimentation
Supportive environment
Using everyday work as opportunity to learn
Participative leadership
What is the learning lock model?
Beard and Wilson
Highlights complexity of learning for the individual and the factors which affect success
One size fits all does not meet needs Move to self-direction
What is learning?
French - results in relatively permanent change in behaviour
What are the caveats in the concept of learning?
Behaviour change may not be visible or sustained
Change in behaviour not always positive
Not all adult learning requires new knowledge skills attitude
What is education?
The planned process of providing access to concepts, ideas and knowledge
What is training?
Getting better at something
Clear outcomes
Short-term
What is development?
Desired outcomes
Less Specific longer term
What are three learning theories of value to HRD?
Bloom’s hierarchy of learning/cognitive levels - the deeper level of learning needed more time investment
Howell’s conscious incompetence to conscious competence - reinforcement through positive feedback
Honey and Mumford learning styles theory - we all have different preferences for training and learning methods
What model can help identify when an employee needs to undergo a learning experience?
Magic
mandatory skills and knowledge required by the employee
Adapting to changes in processes need to develop KSA
Growing into new role
Improvement to current work practices
Corrective coaching
Who is responsible for providing learning, training and development?
Traditionally assumed employer responsible
Training good for organisation
Employer takes lead role but less so on skills that benefit individual otherwise they are attractive externally
Who benefits from learning?
Basic job-training-employer
Learning for growth-employee
Adapting to change-both
Training for improvement-both
Why adopt a partnership approach to learning?
Unrealistic to expect employees to be totally responsible
Much more effective partnership approach
What is the systematic training cycle?
Training needs analysis
Design
Delivery
Evaluation
Managers fail to use TNA and evaluation well
What are the alternatives to systematic training?
McClernon
Recruiting people with the KSA needed
Align reward with performance
Improved performance management
Redesign work methods to reduce or remove need for KSA (outsource)
What did Frefield say about L&D in tough times?
Despite tough conditions many organisations have maintained or increased investment in learning training and development
