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SFDC Admin Certificate Unofficial Study Guide > Deck 4 > Flashcards

Deck 4 Flashcards

1
Q

CUSTOM REPORT TYPES (CRT) ALLOWS YOU TO BUILD A FRAMEWORK FROM WHICH USERS CAN CREATE AND CUSTOMISE REPORTS IN THE REPORT WIZARD BUT NOT IN REPORT BUILDER.

A. TRUE
B. FALSE

A

B. FALSE

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2
Q

A PROFILE IS A COLLECTION OF SETTINGS AND PERMISSIONS THAT DETERMINE WHAT THE USER CAN DO WITH RECORDS THEY HAVE ACCESS TO AND HOW THEY VIEW THOSE RECORDS.

A. TRUE
B. FALSE

A

A. TRUE

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3
Q

WHEN ARE DATA VALIDATION RULES ENFORCED?

A. UPON OPENING THE RECORD
B. UPON CLOSING THE RECORD
C. UPON EDITING A FIELD
D. UPON SAVING A RECORD

A

D. UPON SAVING A RECORD

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4
Q

SYSTEM ADMINISTRATORS HAVE THIS PERMISSION BY DEFAULT.

A. NONE OF THESE
B. REPORT WIZARD
C. REPORT BUILDER
D. BOTH REPORT WIZARDAND REPORT BUILDER

A

C. REPORT BUILDER

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5
Q

THE SALESFORCE CONSOLE IS AN EXAMPLE OF WHAT?

A. API
B. THIRD PARTY WEB INTEGRATION/APPLICATION
C. UI
D. JAVA SCRIPT

A

C. UI

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6
Q

WHAT IS THE CLICK PATH TO ENABLE ENHANCE PROFILE MANAGEMENT?

A. (YOUR NAME) | SETUP | CUSTOMIZE | USER INTERFACE
B. (YOUR NAME) | SETUP | MANAGE USERS | PROFILES
C. (YOUR NAME) | SETUP | PROFILES | CUSTOMIZE

A

A. (YOUR NAME) | SETUP | CUSTOMIZE | USER INTERFACE

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7
Q

CUSTOM FORMULA FIELDS CAN REFERENCE OTHER CUSTOM FORMULA FIELDS INCLUDING THEMSELVES.

A. TRUE
B. FALSE

A

B. FALSE

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8
Q

YOU MUST RUN THE REPORT BEFORE YOU CAN PRINT OR EXPORT IT BECAUSE THE PRINTABLE VIEW AND EXPORT DETAILS BUTTONS ARE NOT AVAILABLE IN THE REPORT BUILDER.

A. TRUE
B. FALSE

A

A. TRUE

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9
Q

WHICH SALESFORCE EDITIONS PROVIDE OPTION FOR CUSTOMIZING PROFILES?
Select all that apply

A. ALL EDITIONS
B. UNLIMITED, DEVELOPER A ND ENTERPRISE EDITIONS
C. PROFESSIONAL, UNLIMITED, AND DEVELOPER EDITIONS
D. ENTERPRISE, UNLIMITED, AND DEVELOPER EDITIONS
E. ALL EXCEPT GROUP EDITION
F. ALL EXCEPT PROFESSIONAL EDITION

A

B. UNLIMITED, DEVELOPER AND ENTERPRISE EDITIONS D. ENTERPRISE, UNLIMITED, AND DEVELOPER EDITIONS

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10
Q

HOW MANY PROFILES CAN LOAD IN A SINGLE LIST VIEW WITH ENHANCED PROFILE MANAGEMENT ENABLED?

A. 300
B. 500
C. 200
D. 1000

A

C. 200

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11
Q

WHAT IS THE MAXIMUM NUMBER OF CONDITIONAL HIGHLIGHTING PER REPORT?

A. 1 
B. 3 
C. 5 
D. 10 
E. 20
A

B. 3

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12
Q

USER A MODIFIES A RECORD. THIS MODIFICATION TRIGGERS A WORKFLOW RULE FOR IMMEDIATE EXECUTION THAT INCLUDES A FIELD UPDATE ON THE CURRENT RECORD. AFTER THE EXECUTION IS COMPLETE, WHAT USER WILL BE LISTED UNDER THE LAST MODIFIED FIELD OF THIS RECORD?

A. USER A
B. THE DESIGNATED WORKFLOW USER
C. THE DEFAULT WORKFLOW USER
D. THE LAST USER TO MODIFY THE RECORD PRIOR TO USER A

A

A. USER A

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13
Q

HOW DOES LOCALE SETTINGS AFFECT YOUR EXPORTED CSV FILE?

A. IT DOESN’T AFFECT ANYTHING.
B. IT DETERMINES THE DELIMITER.
C. IT DETERMINES THE ENCODING.
D. IT DETERMINES THE ENCRYPTION.

A

B. IT DETERMINES THE DELIMITER

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14
Q

WHAT ARE TWO SOURCES FROM WHICH CASES CAN BE CREATED?

A. WEB-TO-LEAD
B. WEB-TO-WEB
C. EMAIL-TO-CASE
D. CONNECT FOR OUTLOOK

A

C. EMAIL-TO-CASE

D. CONNECT FOR OUTLOOK

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15
Q

WHICH REPORT FORMAT SUMMARISES DATA IN A GRID AGAINST HORIZONTAL AND VERTICAL CRITERIA AND PROVIDES TOTALS FOR BOTH ROWS AND COLUMNS?

A. SUMMARY
B. MATRIX
C. TABULAR

A

B. MATRIX

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16
Q

EVERY PROFILE, INCLUDING PROFILES ASSOCIATED WITH CUSTOMER PORTAL USERS MUST HAVE AT LEAST ONE VISIBLE APP.

A. TRUE
B. FALSE

A

A. TRUE

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17
Q

WHICH STATEMENTS ARE TRUE ABOUT CLOUD SCHEDULER?
Select all that apply

A. IT IS AVAILABLE IN GROUP, PROFESSIONAL, ENTERPRISE, UNLIMITED, AND DEVELOPER EDITIONS ONLY.
B. CLOUD SCHEDULER IS NOW ENABLED BY DEFAULT FOR ALL ORGANIZATIONS.
C. YOU CAN AUTOMATICALLY SEE THE NEW MEETING REQUEST BUTTON ON ALL ELIGIBLE CONTACT, LEAD, AND PERSON ACCOUNT DETAIL PAGES.
D. MEETING ORGANISERS CAN NOT USE CLOUD SCHEDULER TO REQUEST MEETINGS WITH CUSTOMERS, AND HAVE CUSTOMERS SELECT PREFERRED TIMES BEFORE CONFIRMING THE MEETING.
E. ADMINISTRATORS CAN ADD OR REMOVE THE NEW MEETING REQUEST BUTTON ON MULTIPLE PAGE LAYOUTS USING THE NEW CLOUD SCHEDULER QUICK SETUP METHOD.

A

B.CLOUD SCHEDULER IS NOW ENABLED BY DEFAULT FOR ALL ORGANISATIONS (provided they have the correct license)
C. YOU CAN AUTOMATICALLY SEE THE NEW MEETING REQUEST BUTTON ON ALL ELIGIBLE CONTACT, LEAD, AND PERSON ACCOUNT DETAIL PAGES.
E. ADMINISTRATORS CAN ADD OR REMOVE THE NEW MEETING REQUEST BUTTON ON MULTIPLE PAGE LAYOUTS USING THE NEW CLOUD SCHEDULER QUICK SETUP METHOD.

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18
Q

CLIENTS DO NOT HAVE TO ENABLE CUSTOMISABLE FORECASTING BEFORE THEY CAN ASK SALESFORCE.COM TO ACTIVATE TERRITORY MANAGEMENT.

A. TRUE
B. FALSE

A

B.FALSE

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19
Q

WHAT HAPPENS WHEN YOU CONVERT A LEAD AND AN EXISTING ACCOUNT AND CONTACT HAVE THE SAME NAME AS THE ONE SPECIFIED ON THE LEAD?

A. THE ACCOUNT AND CONTACT WILL AUTOMATICALLY BE OVERWRITTEN.
B. A NEW ACCOUNT AND CONTACT WILL BE CREATED WITH DIFFERENT SALESFORCE ID.
C. YOU CAN CHOOSE TO UPDATE THE EXISTING ACCOUNT AND CONTACT.
D. THE RECORDS WILL AUTOMATICALLY UPDATE.
E. THE CONVERSION WILL FAIL.

A

C. YOU CAN CHOOSE TO UPDATE THE EXISTING ACCOUNT AND CONTACT.

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20
Q

YOU CANNOT USE THE BROWSER’S PRINT FUNCTION TO PRINT REPORTS.

A. TRUE
B. FALSE

A

B. FALSE

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21
Q

THIS HELPS YOU MANAGE THE COMPLETE LIFECYCLE OF CUSTOMER SERVICE, FROM LOGGING CASES TO SUGGESTING AND DELIVERING SOLUTIONS ACROSS MULTIPLE CHANNELS, INCLUDING WEB SELF-SERVICE AND LIVE AGENT SUPPORT

A. IDEAS
B. COMMUNITY
C. SALES CLOUD
D. SALES CLOUD2
E. SERVICE CLOUD
F. NONE OF THE ABOVE
A

E. SERVICE CLOUD

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22
Q

HOW MANY WORKFLOW RULES CAN YOU CREATE PER ENTITY?

A. 5
B. 10
C. 15
D. 20
E. 25
F. 50
G. THERE IS NO LIMIT
H. YOU CANNOT CREATE A WORKFLOW RULE ON AN ENTITY
A

F. 50

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23
Q

WHAT IS THE DEFAULT REPORT FORMAT FOR NEW REPORTS CREATED IN REPORT BUILDER?

A. SUMMARY
B. TABULAR
C. MATRIX

A

B. TABULAR

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24
Q

WHICH OF THE FOLLOWING IS PART OF THE SALES CLOUD 2?
Select all that apply

A. ACCOUNTS AND CONTACTS
B. CASES
C. MARKETING AND LEADS
D. SOLUTIONS
E. CONTENT LIBRARY
F. OPPORTUNITIES AND QUOTES
A

A. ACCOUNTS AND CONTACTS
C. MARKETING AND LEADS
E. CONTENT LIBRARY
F. OPPORTUNITIES A ND QUOTES

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25
Q

WHICH OF THE FOLLOWING ARE STANDARD SALESFORCE APPLICATIONS?

A. IDEAS
B. CAMPAIGNS
C. ADMINISTRATION 
D. CALL CENTER
E. SALES CENTER
A

D. CALL CENTRE

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26
Q

WHICH IS A CONSIDERATION WHEN CREATING A DRILL-TO-DETAIL DASHBOARD COMPONENT?

A. THE DASHBOARD COMPONENT TYPE MUST BE A GAUGE.
B. DRILL-TO-DETAIL MUST BE ENABLED ON THE CUSTOM REPORT TYPE.
C. THE SOURCE REPORT MUST BE STORED IN THE DRILL-TO-DETAIL FOLDER.
D. THE SOURCE REPORT MUST BE GROUPED BY RECORD NAME, RECORD OWNER, OR FEED POST

A

D. THE SOURCE REPORT MUST BE GROUPED BY RECORD NAME, RECORD OWNER, OR FEED POST

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27
Q

WHICH CAN BE ACCESSED BY A CHATTER FREE USER?
Select all that apply

A. PEOPLE 
B. CONTENT 
C. PROFILES 
D. GROUPS 
E. FILES
F. LEADS
A

A. PEOPLE
B. CONTENT
D. GROUPS
E. FILES

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28
Q

THIS TYPE OF RELATIONSHIP LINKS TWO OBJECTS TOGETHER, BUT IT HAS NO EFFECT ON DELETION, RECORD OWNERSHIP, OR SECURITY, AND THE LOOKUP RELATIONSHIP FIELD IS NOT REQUIRED IN THE PAGE LAYOUT.

A. LOOKUP RELATIONSHIP
B. MASTER-DATAIL RELATIONSHIP
C. MASTER-DETAIL-SUB DETAIL RELATIONSHIP

A

A. LOOKUP RELATIONSHIP

29
Q

WHEN YOU DELETE A CONTACT, ITS ASSOCIATED CAMPAIGN MEMBER RECORD IS DELETED AS WELL.

A. TRUE
B. FALSE

A

A. TRUE

30
Q

DATA VALIDATION RULES ARE NOT SUPPORTED IN WHICH SALESFORCE EDITION?

A. CONTACT MANAGER 
B. GROUP
C. PROFESSIONAL
D. DEVELOPER
E. UNLIMITED
F. ALL EDITIONS ARE SUPPORTED
A

F. ALL EDITIONS ARE SUPPORTED

31
Q

IDENTIFY THE TRUE STATEMENTS ABOUT THE WORK FLOW APPROVAL PROCESS?
Select all that apply

A. WHEN A RECORD IS SUBMITTED FOR APPROVAL THE ADMIN CAN EDIT THE RECORD
B. YOU CAN FORWARD AN EMAIL APPROVAL REQUEST TO ANOTHER EMAIL ADDRESS
C. THE APPROVERS DELEGATE CAN ALSO APPROVE A REQUEST
D. APPROVERS CAN VIEW AN APPROVAL REQUEST FROM THEIR HOME PAGE
E. APPROVERS CAN ONLY ACCESS AN APPROVAL PAGE FROM THE APPLICATION

A

A. WHEN A RECORD IS SUBMITTED FOR APPROVAL THE ADMIN CAN EDIT THE RECORD
C. THE APPROVERS DELEGATE CAN ALSO APPROVE A REQUEST
D. APPROVERS CAN VIEW AN APPROVAL REQUEST FROM THEIR HOME PAGE

32
Q

PRINTABLE VIEW DOES NOT SAVE ALL THE REPORT FORMATTING.

A. TRUE
B. FALSE

A

B. FALSE

33
Q

TIME-DEPENDENT WORKFLOW WILL NOT WORK WITH WHICH TYPE OF WORKFLOW EVALUATION CRITERIA?

A. ONLY WHEN A RECORD IS CREATED
B. EVERY TIME A RECORD IS CREATED OR EDITED
C. EVERY KIND OF WORKFLOW EVALUATION CRITERIA
D. WHEN A RECORD IS EDITED AND IT DIDN’T PREVIOUSLY MEET THE RULE CRITERIA

A

B. EVERY TIME A RECORD IS CREATED OR EDITED

34
Q

UP TO 25 CUSTOM LOOKUP FIELDS CAN BE DEFINED PER OBJECT.

A. TRUE
B. FALSE

A

A. TRUE

35
Q

SPRING’11 INCLUDES A MANAGED VERSION OF CHATTER DESKTOP FOR ENTERPRISE DEPLOYMENTS, AND ADMINISTRATION CONTROLS FOR CONTROLLING ACCESS TO CHATTER DESKTOP IN YOUR ORGANISATION.

A. TRUE
B. FALSE

A

A. TRUE

36
Q

RECORD LOCKING PREVENTS USERS FROM EDITING A RECORD ONLY IF THEY HAVE CERTAIN FIELD-LEVEL SECURITY OR SHARING SETTINGS.

A. TRUE
B. FALSE

A

B. FALSE

37
Q

CAN A STANDARD USER PROFILE IMPORT MEMBERS INTO A CAMPAIGN?

A. YES
B. NO
C. ONLY IF THEY HAVE “IMPORT CAMPAIGN MEMBERS” PERMISSION CHECKED
D. ONLY IF THEY HAVE “MODIFY ALL DATA” PERMISSION CHECKED

A

B. NO

38
Q

THE RECORD OWNER IS A USER OR A QUEUE THAT HAS CONTROL OR RIGHTS TO A PARTICULAR DATA RECORD.

A. TRUE
B. FALSE

A

A. TRUE

39
Q

STANDARD REPORTS ARE VISIBLE THROUGH THE REPORTS SEARCH.

A. TRUE
B. FALSE

A

B. TRUE

40
Q

A SYSTEM ADMINISTRATOR CAN EDIT A PROFILE TO:
Select all that apply

A. PREVENT A USER FROM VIEWING CUSTOM TABS
B. PREVENT THE USE OF MASS EMAIL
C. DENY A USER ACCESS TO OTHER USERS LEADS

A

A. PREVENT A USER FROM VIEWING CUSTOM TABS

B. PREVENT THE USE OF MASS EMAIL

41
Q

WHAT IS A DASHBOARD MADE OF?
Select all that apply

A. TABLES
B. SUMMARY REPORTS
C. CHARTS
D. GAUGES

A

A. TABLES
C. CHARTS
D. GAUGES

42
Q

WHAT IS ONE ADVANTAGE OF SALESFORCE CRM?

A.COMPANIES CAN SEAMLESSLY INTEGRATE THEIR SERVERS TO SALESFORCE DATABASE FOR FASTER PERFORMANCE.
B. COMPANIES ONLY NEED TO MAINTAIN A COMPATIBLE BROWSER AND A RELIABLE INTERNET CONNECTION.
C. IN HOUSE SERVERS CAN BE ACQUIRED CHEAPER THAN NORMAL
D. NONE OF THE ABOVE
E. ALL OF THE ABOVE

A

B. COMPANIES ONLY NEED TO MAINTAIN A COMPATIBLE BROWSER AND A RELIABLE

43
Q

MAIL MERGE IS AVAILABLE IN WHICH SALESFORCE EDITIONS?

A. ALL EXCEPT PROFESSIONAL
B. PROFESSIONAL AND ENTERPRISE
C. PROFESSIONAL, DEVELOPER AND ENTERPRISE D. ENTERPRISE AND DEVELOPER ONLY
E. DEV ELOPER, ENTERPRISE AND UNLIMITED ONLY
F. ALL EDITIONS

A

F. ALL EDITIONS

44
Q

IF THE SYSTEM ADMINISTRATOR SET A USER TO CREATE ONLY A CERTAIN RECORD TYPE, THIS USER’S ABILITY TO VIEW OTHER RECORD TYPES IS AFFECTED.

A. TRUE
B. FALSE

A

B. FALSE

45
Q

WHAT IS THE MAXIMUM NUMBER OF VALUES YOU CAN HAVE IN A PICKLIST?

A. 500 
B. 250 
C. 600 
D. 1000 
E. 2000
A

A. 500

46
Q

WHEN CONVERTING A LEAD, WHAT VALUES ARE TRANSFERRED TO THE OPPORTUNITY?

A. AMOUNT = LEAD AMOUNT
B. CLOSE DATE = TODAY
C. CLOSE DATE = LAST DAY IN FISCAL QUARTER
D. STAGE = FIRST STAGE IN LIST

A

C. CLOSE DATE = LAST DAY IN FISCAL QUARTER

D. STAGE = FIRST STAGE IN LIST

47
Q

WHAT IS THE MAXIMUM OF TIME TRIGGERS PER WORKFLOW RULE?

A. 5 
B. 10 
C. 15 
D. 20 
E. 25
A

B. 10

48
Q

SALESFORCE IS WHICH OF THE FOLLOWING
Select all that apply

A. SALESFORCE AUTOMATION
B. MARKETING MANAGEMENT
C. CUSTOMER SUPPORT MANAGEMENT
D. CAMPAIGN MANAGEMENT

A

A. SALESFORCE AUTOMATION
B. MARKETING MANAGEMENT
C. CUSTOMER SUPPORT MANAGEMENT

49
Q

WHICH OF THE FOLLOWING RELATIONSHIPS ARE CORRECT?

A. LEADS, CONTACTS, AND OPPORTUNITIES CAN BE ASSOCIATED TO ONLY ONE CAMPAIGN
B. LEADS, CONTACTS CAN BE ASSOCIATED TO SEVERAL CAMPAIGNS, OPPORTUNITIES CAN HAVE ONLY ONE PRIMARY CAMPAIGN
C. LEADS, OPPORTUNITIES CAN BE ASSOCIATED TO SEVERAL CAMPAIGNS, CONTACTS CAN ONLY HAVE ONE CAMPAIGN

A

B. LEADS, CONTACTS CAN BE ASSOCIATED TO SEVERAL CAMPAIGNS, OPPORTUNITIES CAN HAVE ONLY ONE PRIMARY CAMPAIGN

50
Q

A WORKFLOW APPROVAL PROCESS MAY BE USED FOR ALL OF THE FOLLOWING OBJECTS EXCEPT:

A. OPPORTUNITY
B. USERS
C. ASSETS
D. CONTRACTS

A

B. USERS

51
Q

WHICH OF THE FOLLOWING FEATURES IS NOT AVAILABLE IN PROFESSIONAL EDITION?

A. BIG DEAL ALERT
B. WORKFLOW
C. ACCOUNT SHARING RULES
D. MULTI-CURRENCY

A

B. WORKFLOW

52
Q

THE FORMULA EDITOR MAY BE USED ALL OF THE FOLLOWING PLACES EXCEPT

A. S-CONTROL
B. FORMULA FIELD
C. DEFAULT VALUES ON STANDARD FIELDS

A

C. DEFAULT VALUES ON STANDARD FIELDS

53
Q

IF YOU ARE ADDED TO A SALES TEAM WITH READ/WRITE ACCESS YOU THEN HAVE THE ABILITY TO EXTEND SHARING ON THE OPPORTUNITY TO OTHER USERS.

A. TRUE
B. FALSE

A

B. FALSE

54
Q

A WORKFLOW RULE CAN ONLY BE TRIGGERED WHEN A RECORD IS CREATED.

A. TRUE
B. FALSE

A

B. FALSE

55
Q

WHICH OF THE FOLLOWING FIELDS CANNOT BE A CONTROLLING FIELD FOR DEPENDENT PICKLISTS

A. STANDARD PICKLIST
B. CUSTOM PICKLIST
C. CUSTOM MULTI-SELECT PICKLIST 
D. STANDARD CHECKBOX
E. CUSTOM CHECKBOX
A

C. CUSTOM MULTI-SELECT PICKLIST

56
Q

WHEN YOU HAVE EXCEEDED YOUR GENERAL STORAGE LIMIT, YOU CAN USE YOUR COMPLIMENTARY DOCUMENT STORAGE FOR ADDITIONAL SPACE.

A. TRUE
B. FALSE

A

B. FALSE

57
Q

TO MAKE A FIELD REQUIRED, WHICH OF THE FOLLOWING IS USED (PICK THE BEST POSSIBLE ANSWER)

A. PAGELAYOUT
B. FIELD LEVEL SECURITY
C. PROFILE
D. BOTH PAGE LAYOUT AND FIELD LEVEL SECURITY

A

A. PAGELAYOUT

58
Q

WHAT TYPE OF INFORMATION CANNOT BE SHOWN WITH A NS-CONTROL DASHBOARD COMPONENT?

A. COMBINATION OF TWO OTHER DASHBOARD COMPONENTS
B. EXTERNAL FEED OF DATA
C. DATA WAREHOUSE INFORMATION
D. FLASH REPRESENTATIONS OF DATA

A

B. EXTERNAL FEED OF DATA

59
Q

A NEW LIST V IEW CA N BE CREA TED FROM WITHIN THE CONSOLE

A. TRUE
B. FALSE

A

B. FALSE

60
Q

ALL OF THE FOLLOWING ARE DEFAULT ACCOUNT RECORD TYPES WITH CLIENT MANAGEMENT EXCEPT:

A. ACCOUNT TAB DEFAULT
B. BUSINESS ACCOUNT DEFAULT
C. PERSON ACCOUNT DEFAULT
D. PARTNER ACCOUNT DEFAULT

A

D. PARTNER ACCOUNT DEFAULT

61
Q

WHAT CAN YOU DO WHEN CREATING LIST VIEWS?
Choose 3 answers.

A. FILTER THE TYPE OF RECORDS TO DISPLAY.
B. ASSIGN THE LIST VIEW TO DIFFERENT PROFILES.
C. DETERMINE THE VISIBILITY OF THE LIST VIEW.
D. SET THE FIELDS INCLUDED IN THE LIST VIEW

A

A. FILTER THE TYPE OF RECORDS TO DISPLAY.
C. DETERMINE THE VISIBILITY OF THE LIST VIEW.
D. SET THE FIELDS INCLUDED IN THE LIST VIEW

62
Q 
WHAT MAY NOT BE SPECIFIED WHEN CREATING A WEB TAB?
A. TAB LABEL AND TAB NAME.
B. URL OF A WEB PAGE/SITE.
C. TAB STYLE.
D. CONTENT FRAME HEIGHT (PIXELS).
A

B. URL OF A WEB PAGE/SITE

63
Q

HOW DOES FOLDER ACCESS DIFFER FROM RECORD ACCESS?

A. FOLDER ACCESS IS CONTROLLED BY PERMISSIONS WHILE RECORD ACCESS IS CONTROLLED BY ROLE HIERARCHY AND ORG-WIDE DEFAULTS.
B. FOLDER ACCESS IS CONTROLLED BY PERMISSIONS WHILE RECORD ACCESS IS CONTROLLED BY ROLE HIERARCHY, FIELD LEVEL SECURITY AND ORG-WIDE DEFAULTS.
C. FOLDER ACCESS IS CONTROLLED BY PERMISSIONS WHILE RECORD ACCESS IS CONTROLLED BY FIELD LEVEL SECURITY AND ORG-WIDE DEFAULTS.
D. FOLDER ACCESS IS CONTROLLED BY PERMISSIONS WHILE RECORD ACCESS IS CONTROLLED BY ROLE HIERA RCHY AND FIELD LEVEL SECURITY.

A

A. FOLDER ACCESS IS CONTROLLED BY PERMISSIONS WHILE RECORD ACCESS IS CONTROLLED BY ROLE HIERARCHY AND ORG-WIDE DEFAULTS

64
Q

CAMPAIGNS AND CONTACTS OBJECTS ARE HIDDEN FROM PROFILE_A, WHICH HAS THE ‘CUSTOMISE APPLICATION’ PERMISSION. IF MR. YOUNG IS A USER WITH PROFILE_A, WHICH OF THE FOLLOWING IS TRUE?
Choose 2 answers.

A. HE CANNOT CREATE A WORKFLOW RULE ON EITHER CAMPAIGNS OR CONTRACTS.
B. MR. YOUNG CAN CREATE WORKFLOW RULES ON CAMPAIGNS AND CONTACTS BUT NOT ON USERS (OBJECT). C. HE CAN STILL CREATE WORKFLOW RULES ON ALL OBJECTS, INCLUDING CAMPAIGNS AND CONTACTS.
D. MR. YOUNG CAN CREATE A WORKFLOW RULE ON CAMPAIGNS BUT NOT ON CONTACTS

A

B. MR. YOUNG CAN CREATE WORKFLOW RULES ON CAMPAIGNS AND CONTACTS BUT NOT ON USERS (OBJECT).
C. HE CAN STILL CREATE WORKFLOW RULES ON ALL OBJECTS, INCLUDING CAMPAIGNS AND CONTACTS

65
Q

WHAT HAPPENS IF YOU MASS-TRANSFER RECORDS FROM ONE USER TO ANOTHER?
Choose 2 answers.

A. WHEN YOU TRANSFER RECORDS FROM ONE USER TO ANOTHER, THE SHARING RULES ARE REEVALUATED TO ADD OR REMOVE ACCESS TO THE TRANSFERRED RECORDS AS NECESSARY .
B. IF YOU TRANSFER CLOSED OPPORTUNITIES, THE SALES TEAM IS MAINTAINED.
C. OWNERSHIP OF ALL RELATED TASK WILL BE TRANSFERRED TOO.
D. IF DUPLICATE RECORDS ARE FOUND, YOU HAVE THE OPTION TO TRANSFER ONE OR ALL THE RECORDS

A

A. WHEN YOU TRANSFER RECORDS FROM ONE USER TO ANOTHER, THE SHARING RULES ARE REEVALUATED TO ADD OR REMOVE ACCESS TO THE TRANSFERRED RECORDS AS NECESSARY .
B. IF YOU TRANSFER CLOSED OPPORTUNITIES, THE SALES TEAM IS MAINTAINED

66
Q

WHAT WILL HAPPEN TO THE RECORDS OF A PACKAGE AFTER UNINSTALLING THE LATTER?

A. ALL RECORDS WILL BE LOST.
B. ALL RECORDS WILL BE STORED IN THE RECYCLE BIN.
C. AN EXPORT FILE CONTAINING THESE RECORDS WILL APPEAR UNDER DATA FROM UNINSTALLED PACKAGES.
D. AN EXPORT FILE CONTAINING THE RECORDS WILL APPEAR IN DATA EXPORT.

A

C. AN EXPORT FILE CONTAINING THESE RECORDS WILL APPEAR UNDER DATA FROM UNINSTALLED PACKAGES

67
Q

WHAT ARE THE CAPABILITIES OF WEB-TO-LEAD AUTO-RESPONSE RULES?
Choose 2 answers.

A. DETERMINE WHICH EMAIL TEMPLATE TO USE WHEN RESPONDING TO LEADS.
B. SPECIFY THE EMAIL SENDER’S NAME AND ADDRESS.
C. TRIGGER A MASS MAIL TO LEADS WHEN A CRITERIA IS MET.
D. NOTIFY THE OWNER OF OWNER OF THE NEW LEAD UPON ITS CREATION.

A

A. DETERMINE WHICH EMAIL TEMPLATE TO USE WHEN RESPONDING TO LEADS.
B. SPECIFY THE EMAIL SENDER’S NAME AND ADDRESS

68
Q

WHAT LEVEL OF ACCESS CAN AN ADMIN GIVE TO A USER IN SHARING RULES?
Choose 2 Answers

A. READ ONLY
B. READ/WRITE
C. READ/WRITE/CREATE
D. READ/WRITE/CREATE/DELETE

A

A. READ ONLY

B. READ/WRITE

69
Q

WHAT LEVEL OF ACCESS CAN AN ADMIN GIVE TO A USER ON A DOCUMENT FOLDER?
Choose 2 Answers

A. READ ONLY
B. READ/WRITE
C. READ/WRITE/CREATE
D. READ/WRITE/CREATE/DELETE

A

A. READ ONLY

B. READ/WRITE

SFDC Admin Certificate Unofficial Study Guide (7 decks)

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