Decision-Making and creativities

Question 1

Decision-making

Answer 1

Process of choosing a course action for dealing with a problem or an opportunity

Question 2

Rational Decision model

Answer 2

1. Recognize and define the problem or opportunity
2. Identify and analyze alternative courses of action
3. Choose a preferred course of action
4. Implement the preferred course of action
5. Evaluate results and follow up as necessary

Question 3

Ethics

Answer 3

Philosophical study of morality or standards regarding good character and conduct

Question 4

Moral Problem

Answer 4

Poses major ethical consequences for the decision making process

Question 5

Moral dilemmas

Answer 5

Choose between alternatives that have both potential benefits and harm

Question 6

Ethics Double-Checks

Answer 6

• DM isn’t only a process for the good of ORG

- Outcome should be anticipated

Question 7

Criteria questions

Answer 7

1. Utility
2. Rights
3. Justice
4. Caring

Question 8

Spotlight questions

Answer 8

Exposing a decision to the scrutiny of the public

Question 9

Certain environment

Answer 9

Provide sufficient information on the expected results for decision making alternatives

Question 10

Programmed decisions

Answer 10

• Implement solutions that have already beed determined by past experience
• Still have to tailor it

Question 11

Uncertain environment

Answer 11

Provide no information on expected results for a decision making alternative

Question 12

Nonprogrammed decision

Answer 12

Specifically crafted or tailored to fit a unique solution

Question 13

Risk environment

Answer 13

Provide probabilities on expected results for a decision making alternatives

Question 14

Classical Decision Model

Answer 14

View the manager or team as acting rationally and in a fully informed manner

Question 15

Optimizing decision

Answer 15

Give the absolute best solution to the problem

Question 16

Behavioral Decision Model

Answer 16

Decision makers make decisions only on term of what they perceive about a given situation

Question 17

Cognitive limitations

Answer 17

What we’re able to know at any point in time

Question 18

Bounded rationality

Answer 18

Where things are interpreted and made sense of as perception and only in context

Question 19

Satisficing decisions

Answer 19

Choose the first alternative that’s satisfactory and seem to make sense

Question 20

Heuristics

Answer 20

Simplified solution or ‘rule of thumb’

Question 21

Availability Heuristic

Answer 21

Assess a current event based on past occurrences that are easily available in one’s memory

Question 22

Reprensatativeness Heuristic

Answer 22

Assess the likelihood that an event will occur based on its similarity to one’s stereotypes of similar occurences

Question 23

Anchoring and Adjustement Heuristic

Answer 23

Assess and event by taking the initial value by past event and then incrementally adjusting its value to make a current assessment

Question 24

Decision Biases

Answer 24

1. Confirmation error
2. Hindsight trap
3. Framing error

Question 25

Escalated commitment

Answer 25

Continuing and renewing efforts on a previously chosen course of action, even if it’s not working.

• limits
• why
• cost
• own decision