DB 21-04 - Progressive Engagement Flashcards
The Professional Standards Division’s (PSD) primary function is to conduct and ensure thorough investigations, consistency in the application of discipline and compliance with the provisions of the __________.
California State Firefighter’s Bill of Rights (FBOR).
The purpose of progressive engagement and if necessary discipline, is the following:
- Modify the behavior of an underperforming member.
- Set expectations of other members.
- Maintain public trust in our Department.
The term “progressive engagement” is used to describe the supervisory TOOLS available for use PRIOR to the issuance of a ________.
F-1105 Reprimand
In 2008, the Firefighter Bill of Rights (FBOR) clarified for us that FORMAL discipline occurs when a member…..
Is issued an F-1105 Reprimand.
Progressive engagement ______ (does/does not?) constitute discipline and does not trigger FBOR provisions.
Does not
If a member’s action rises to the level of a Reprimand, an officer may still use, and is encouraged to use, the tools of progressive engagement, but must do so in compliance with the FBOR.
Such actions should be documented in the resolution plan box located within the _______ Form.
CTS Complaint Form
The Manual of Operations states that, “an F-1104 Notice to Improve Performance is appropriate when a deficiency has been observed in a member’s:
-appearance
-attitude
-work habits
-performance
-actions
The F-1104 Notice to Improve Performance is retained UNTIL the deficiency is corrected.
-ORIGINAL is provided to the member
-DUPLICATE to the member’s immediate supervisor (maintained in the member’s personnel file at the fire station)
-Triplicate is _________.
THROUGH CHANNELS to the member’s Bureau Office.
At the completion of an investigation where PSD determines that a Reprimand is the appropriate action, who will CREATE the F-1105 Reprimand?
PSD.
(The Reprimand will then be transmitted to the affected Bureau Office and sent through the chain of command for ISSUANCE by the supervising Officer. PSD will be notified by the Bureau Office when the issuance has occurred.)
A Reprimand level offense always requires a _____ entry.
CTS
Officers who are unsure if an action or behavior would rise to the level of an F-1105 Reprimand, should contact who for guidance?
PSD
When supervisors allow members to act in ways that do not reflect the LAFD’s ______, the expectations of appropriate behavior by other members and public trust is negatively affected.
CORE values
Officers play a vital role in translating culture from words into action.
The vast majority of performance and personnel issues can be addressed with ______ and ______.
counseling and training.
(to maximize its intended effect, progressive engagement should be initiated as soon as possible to the date that the event occurred)
List the Progressive Engagement Steps from informal to formal discipline:
Step 1: Informal Counseling/Coaching
Step 2: Formal Counseling/Training
Step 3: Performance Improvement Plan/Interim Evaluations
Step 4: F-1104 Notice to Improve Performance (NTI)
(When a CTS entry is necessary, the Complaint Form can be accessed through the LAFD Intranet. It is critical that the data fields be completed as accurately and thoroughly as possible. This information will form the basis for the investigation that will be initiated by either the PSD Investigators or Field Officers)
Which Step in Progressive Engagement?
-When POLICY VIOLATIONS occur and the member needs additional TRAINING and re-iteration of expectations. The member may lack the knowledge of the policy or the judgement to carry out the policy which led to the violation.
Step 2: Formal Counseling/Training
