Day 2 Flashcards
Home Office Address
3185 J Airway Ave
Costa Mesa, CA 92626
Suggestive Selling vs. Up-Selling
We only practice SUGGESTIVE SELLING!
Selling that enhances the guest experience
Up-Selling - NO
Aggressively pusing items to raise check average
Beverage tour must include…
- Water service
- Beer
- Offered in 3 different sizes
- Cocktails
- Cocktail of the month
- List of cocktails
- Wine
- Wine list on the table
- Wines by the glass on the 1st page
- Ready to order?
- Come back in 2 minutes
Menu tour must include…
- Raw Bar
- 1st in season
- Whole Fish
- Live in tank
The Pre-Shift…
primary purpose
- Educate
- Communicate
- & Motivate
Pre-shift notes are located in the kitchen on the line.
Types of shrimp and their sizes
Ecuadorian 30-40
Mexican 16-20
What types of Lobster Rolls are available?
- Traditional New England Lobster Roll
- 4oz “Main” (Get the real name)
- Fresh Lobster tossed in a lemon mayonnaise
- Hand Cut Fries
- Blanched and double fried
- 4oz “Main” (Get the real name)
- Connecticut Style Lobster Roll
- 4oz “Main” (Get the real name)
- Warm fresh lobster tossed in drawn butter
- Hand Cut Fries
- Blanched and double fried
- 4oz “Main” (Get the real name)
What are the different types of seafood served in the Ciopino?
- Dungeness Crab (Snow or Rock can be subbed based on availability)
- Mussels (6)
- Clams (2)
- Head on Shrimp (4) size_(30-40)
- Calamari
- Finfish
- Salmon or Swordfish
Over bread in a tomato-white wine lobster broth
Served with Bread and rouille
What kind of Beer is used to batter our Cod?
Dales Pale Ale
What are the 3 “C”s?
Cold - They should be served ice Cold
Cut - The abductor muscle must be Cut
Clean - The oyster needs to be Clean of grit or any stray shell fragments
How long will oysters grow to become market size?
Oysters generally spend 2, 3, or even 4 years growing to market size.
What is Intertidal (Oysters)
Beach grown
Pacific Oysters
What is Subtidal (Oysters)
Oyster always submerged
Easter Oysters
What is an Oyster?
An oyster is a bivalve (two-shell) mollusk, like a mussel, clam, or scallop.
(The two shells are held together, opened and closed by an abductor muscle.)
Describe the flavor of Pacific Oyster (Including Kumamoto)
Very Flavorful
Describe the Brininess of Pacific Oyster (Including Kumamoto)
Less briny (sweeter)
Describe the Shell of Pacific Oyster (Including Kumamoto)
More fluted and irregular
Describe the Shell Thickness of Pacific Oyster (Including Kumamoto)
Thicker and coarser
Describe the Shell Color of Pacific Oyster (Including Kumamoto)
Darker
Describe the plumpness of Pacific Oyster (Including Kumamoto)
Intertidal growth will increase plumpness
Describe the flavor of an Eastern Oyster
Mild
Describe the Brininess of an Eastern Oyster
Very Briny
Describe the Shell of an Eastern Oyster
Smoother and more uniform
Describe the Shell Thickness of an Eastern Oyster
Thinner and finer
Describe the color of an Eastern Oyster
lighter
Describe the size of an Eastern Oyster
For both Pacific and Eastern…
Depends on quantity and quality of the nutrients in the water
Describe the size of a Pacific Oyster
Depends on qnty and qlty of nutrients in the water
What are the 5 Species of Oysters?
- Pacific
- Most widely grown oyster in the world
- Eastern
- Far south as Gulf of Mexico all the way up through Canada
- Kumamoto
- Originally from Japan; own species
- Plump buttery and delicious
- European Flat
- From France and the British Isles
- A few farms in New England, Oregon & Washington
- Olympia
- A tiny oyster the size of a half dollar after 5 years of growth.
- Grown on only one farm in WA lower Puget Sound
What type of wines are good with Oysters?
Dry, Crisp, and Singular dimensions…
Sauv Blanc
Sparkling
Pinot Grigio
What type of beer are good with Oysters?
A cold malty beer; full body ale (guiness)
What type of liquors are good with Oysters?
single demension
vodka
some gins
& sodas
What are the sizes of our platters?
- Grand
- Serves 1-2 ppl generously
- Deluxe
- Serves 3-4 ppl generously
- King
- Serves 5-7 ppl generously
What are the bonus items on our platters?
Ecuadorian Shrimp & Periwinkles
What are all the items on the King Platter?
MALASPINA
HOLLIEWOOD
LAGUNA BAY
WILD LITTLENECK CLAMS longisland,newyork
FARMED PERUVIAN BAY SCALLOPS
FARMED PRINCE EDWARD ISLAND BLUE MUSSELS
citrus pesto
WILD JUMBO BROWN SHRIMP
11⁄4 lb NORTH AMERICAN HARD SHELL LOBSTER
WILD OREGON DUNGENESS CRAB
LARGE CHANNEL ISLANDS RED SEA URCHIN
+++
Ecuadorian Shrimp
Periwinkle Snails
What are the 6 sauces that come with King Platter?
- Japanese Mustard Mayo
- Saffron Aioli
- Miniognette
- Grated Horseradish
- Cocktail Sauce
- Citrus Ponzu & Orange with King