Day 2 Flashcards
Home Office Address
3185 J Airway Ave
Costa Mesa, CA 92626
Suggestive Selling vs. Up-Selling
We only practice SUGGESTIVE SELLING!
Selling that enhances the guest experience
Up-Selling - NO
Aggressively pusing items to raise check average
Beverage tour must include…
- Water service
- Beer
- Offered in 3 different sizes
- Cocktails
- Cocktail of the month
- List of cocktails
- Wine
- Wine list on the table
- Wines by the glass on the 1st page
- Ready to order?
- Come back in 2 minutes
Menu tour must include…
- Raw Bar
- 1st in season
- Whole Fish
- Live in tank
The Pre-Shift…
primary purpose
- Educate
- Communicate
- & Motivate
Pre-shift notes are located in the kitchen on the line.
Types of shrimp and their sizes
Ecuadorian 30-40
Mexican 16-20
What types of Lobster Rolls are available?
- Traditional New England Lobster Roll
- 4oz “Main” (Get the real name)
- Fresh Lobster tossed in a lemon mayonnaise
- Hand Cut Fries
- Blanched and double fried
- 4oz “Main” (Get the real name)
- Connecticut Style Lobster Roll
- 4oz “Main” (Get the real name)
- Warm fresh lobster tossed in drawn butter
- Hand Cut Fries
- Blanched and double fried
- 4oz “Main” (Get the real name)
What are the different types of seafood served in the Ciopino?
- Dungeness Crab (Snow or Rock can be subbed based on availability)
- Mussels (6)
- Clams (2)
- Head on Shrimp (4) size_(30-40)
- Calamari
- Finfish
- Salmon or Swordfish
Over bread in a tomato-white wine lobster broth
Served with Bread and rouille
What kind of Beer is used to batter our Cod?
Dales Pale Ale
What are the 3 “C”s?
Cold - They should be served ice Cold
Cut - The abductor muscle must be Cut
Clean - The oyster needs to be Clean of grit or any stray shell fragments
How long will oysters grow to become market size?
Oysters generally spend 2, 3, or even 4 years growing to market size.
What is Intertidal (Oysters)
Beach grown
Pacific Oysters
What is Subtidal (Oysters)
Oyster always submerged
Easter Oysters
What is an Oyster?
An oyster is a bivalve (two-shell) mollusk, like a mussel, clam, or scallop.
(The two shells are held together, opened and closed by an abductor muscle.)
Describe the flavor of Pacific Oyster (Including Kumamoto)
Very Flavorful