Day 2 Flashcards

1
Q

Home Office Address

A

3185 J Airway Ave

Costa Mesa, CA 92626

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2
Q

Suggestive Selling vs. Up-Selling

A

We only practice SUGGESTIVE SELLING!

Selling that enhances the guest experience

Up-Selling - NO

Aggressively pusing items to raise check average

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3
Q

Beverage tour must include…

A
  1. Water service
  2. Beer
    1. Offered in 3 different sizes
  3. Cocktails
    1. Cocktail of the month
    2. List of cocktails
  4. Wine
    1. Wine list on the table
    2. Wines by the glass on the 1st page
  5. Ready to order?
    1. Come back in 2 minutes
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4
Q

Menu tour must include…

A
  1. Raw Bar
  2. 1st in season
  3. Whole Fish
  4. Live in tank
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5
Q

The Pre-Shift…

primary purpose

A
  1. Educate
  2. Communicate
  3. & Motivate

Pre-shift notes are located in the kitchen on the line.

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6
Q

Types of shrimp and their sizes

A

Ecuadorian 30-40

Mexican 16-20

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7
Q

What types of Lobster Rolls are available?

A
  1. Traditional New England Lobster Roll
    • 4oz “Main” (Get the real name)
      • Fresh Lobster tossed in a lemon mayonnaise
      • Hand Cut Fries
        • Blanched and double fried
  2. Connecticut Style Lobster Roll
    • 4oz “Main” (Get the real name)
      • Warm fresh lobster tossed in drawn butter
      • Hand Cut Fries
        • Blanched and double fried
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8
Q

What are the different types of seafood served in the Ciopino?

A
  1. Dungeness Crab (Snow or Rock can be subbed based on availability)
  2. Mussels (6)
  3. Clams (2)
  4. Head on Shrimp (4) size_(30-40)
  5. Calamari
  6. Finfish
    1. Salmon or Swordfish

Over bread in a tomato-white wine lobster broth

Served with Bread and rouille

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9
Q

What kind of Beer is used to batter our Cod?

A

Dales Pale Ale

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10
Q

What are the 3 “C”s?

A

Cold - They should be served ice Cold

Cut - The abductor muscle must be Cut

Clean - The oyster needs to be Clean of grit or any stray shell fragments

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11
Q

How long will oysters grow to become market size?

A

Oysters generally spend 2, 3, or even 4 years growing to market size.

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12
Q

What is Intertidal (Oysters)

A

Beach grown

Pacific Oysters

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13
Q

What is Subtidal (Oysters)

A

Oyster always submerged

Easter Oysters

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14
Q

What is an Oyster?

A

An oyster is a bivalve (two-shell) mollusk, like a mussel, clam, or scallop.

(The two shells are held together, opened and closed by an abductor muscle.)

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15
Q

Describe the flavor of Pacific Oyster (Including Kumamoto)

A

Very Flavorful

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16
Q

Describe the Brininess of Pacific Oyster (Including Kumamoto)

A

Less briny (sweeter)

17
Q

Describe the Shell of Pacific Oyster (Including Kumamoto)

A

More fluted and irregular

18
Q

Describe the Shell Thickness of Pacific Oyster (Including Kumamoto)

A

Thicker and coarser

19
Q

Describe the Shell Color of Pacific Oyster (Including Kumamoto)

A

Darker

20
Q

Describe the plumpness of Pacific Oyster (Including Kumamoto)

A

Intertidal growth will increase plumpness

21
Q

Describe the flavor of an Eastern Oyster

A

Mild

22
Q

Describe the Brininess of an Eastern Oyster

A

Very Briny

23
Q

Describe the Shell of an Eastern Oyster

A

Smoother and more uniform

24
Q

Describe the Shell Thickness of an Eastern Oyster

A

Thinner and finer

25
Q

Describe the color of an Eastern Oyster

A

lighter

26
Q

Describe the size of an Eastern Oyster

A

For both Pacific and Eastern…

Depends on quantity and quality of the nutrients in the water

27
Q

Describe the size of a Pacific Oyster

A

Depends on qnty and qlty of nutrients in the water

28
Q

What are the 5 Species of Oysters?

A
  1. Pacific
    • Most widely grown oyster in the world
  2. Eastern
    • Far south as Gulf of Mexico all the way up through Canada
  3. Kumamoto
    • Originally from Japan; own species
    • Plump buttery and delicious
  4. European Flat
    • From France and the British Isles
    • A few farms in New England, Oregon & Washington
  5. Olympia
    • A tiny oyster the size of a half dollar after 5 years of growth.
    • Grown on only one farm in WA lower Puget Sound
29
Q

What type of wines are good with Oysters?

A

Dry, Crisp, and Singular dimensions…

Sauv Blanc

Sparkling

Pinot Grigio

30
Q

What type of beer are good with Oysters?

A

A cold malty beer; full body ale (guiness)

31
Q

What type of liquors are good with Oysters?

A

single demension

vodka

some gins

& sodas

32
Q

What are the sizes of our platters?

A
  1. Grand
    • Serves 1-2 ppl generously
  2. Deluxe
    • Serves 3-4 ppl generously
  3. King
    • Serves 5-7 ppl generously
33
Q

What are the bonus items on our platters?

A

Ecuadorian Shrimp & Periwinkles

34
Q

What are all the items on the King Platter?

A

MALASPINA

HOLLIEWOOD

LAGUNA BAY

WILD LITTLENECK CLAMS longisland,newyork

FARMED PERUVIAN BAY SCALLOPS

FARMED PRINCE EDWARD ISLAND BLUE MUSSELS

citrus pesto

WILD JUMBO BROWN SHRIMP

11⁄4 lb NORTH AMERICAN HARD SHELL LOBSTER

WILD OREGON DUNGENESS CRAB

LARGE CHANNEL ISLANDS RED SEA URCHIN

+++

Ecuadorian Shrimp

Periwinkle Snails

35
Q

What are the 6 sauces that come with King Platter?

A
  1. Japanese Mustard Mayo
  2. Saffron Aioli
  3. Miniognette
  4. Grated Horseradish
  5. Cocktail Sauce
  6. Citrus Ponzu & Orange with King
36
Q
A