CW Questions 12

Question 1

The Project Manager is a major advocate of team development. What is the main benefit of team development?
(A) Increased social interaction
(B) Increased team perform+ance
(C) A more concise and accurate project plan
(D) Reduced employee turnover

Answer 1

Correct Answer: (B) Increased team performance
Explanation: Team development activities are investments with an expected return of improved performance. All other answers, though possible and desirable, are slightly less beneficial than the all-encompassing “increased team performance”. [section 9.3]

Question 2

You are the Project Manager on a project that will improve the manufacturing process at your company which has a 1 Sigma quality standard with its manufacturing process. Quality has been a major issue because there has been an excessive amount spent on inventory with a lot of waste in the building process and product returns. There is talk of utilizing quality tools at the company to help minimize these problems. Which of the following options looks like the best example of a quality tool for problem isolation?

Answer 2

Correct Answer: (A) Utilizing a Fishbone diagram.
Explanation: The Fishbone diagram is a quality tool that can be used to look for the source or root cause of other symptoms you might be experiencing in an area. The Seven Run Rule can occur on a control chart when looking at output over time. Increasing the quality level is not a tool nor will it isolate a problem. A checklist could be used as a tool but won’t help isolate problems. [section 8.8.19]

Question 3

There are five basic performance reports. Of the following, which best describes the contents of an earned value report?
(A) Information related to the state of the schedule, budget, and scope of the project at various points of time
(B) Information related to the present overall state of the project
(C) Information related to future project occurrences
(D) Information related to recent project occurrences

Answer 3

Correct Answer: (A) Information related to the state of the schedule, budget, and scope of the project at various points of time
Explanation: The earned valued report shows the state of the schedule, budget, and scope of the project at various points in time. The forecast report shows what is expected to occur on the project. The progress report shows what has been completed since the last reporting period. The status report shows where the project is to date. The variance report shows the difference between planned and unplanned occurrences. [section 10.7.1]

Question 4

All the following are outputs of the process Plan Risk Responses except...
	(A) Risk related contract decisions
 	(B) Project management plan updates
	(C) Risk register updates
	(D) Risk management plan

Answer 4

All the following are outputs of the process Plan Risk Responses except…
Correct Answer: (D) Risk management plan
Explanation: The risk management plan is created in Plan Risk Management. [section 11.6]

Question 5

The project is utilizing a vendor to purchase and install a network solution for a national network upgrade project. The buyer of the solution is providing a functionality scope of work to the seller. Of the following, which is the most logical reason this scope was selected?
(A) The buyer knows exactly what is needed and wants no variance from the specifications
(B) The buyer’s only concern is that the vendor achieves the required goals
(C) The buyer must have the solution in place within a tight time-frame and needs the vendor to conform to a rigid schedule
(D) The buyer does not have the personnel to ensure that each step in the process is completed according to specifications

Answer 5

Correct Answer: (B) The buyer’s only concern is that the vendor achieves the required goals
Explanation: The functionality scope of work shows the general functional specifications that the outcome of the project needs to have when complete. A design scope of work shows specifically what is to be created. The other answers are noise. [section 12.1.9]

Question 6

Correct Answer: (B) The buyer’s only concern is that the vendor achieves the required goals
Explanation: The functionality scope of work shows the general functional specifications that the outcome of the project needs to have when complete. A design scope of work shows specifically what is to be created. The other answers are noise. [section 12.1.9]

Answer 6

Correct Answer: (A) Reinforce to team members that, by being on the project, they gain knowledge and experience in project management
Explanation: Helping team members gain knowledge and experience in project management is important for the advancement of the profession. Having a party to celebrate the successful completion of the project, thanking team members for their contribution, and creating letters of recommendation for team members for their personal files are team-building activities and rewards. [section 13.1.3]

Question 7

What is the typical role of senior management on a project?
(A) Support the project
(B) Pay for it
(C) Support the project and resolve resource and other conflicts
(D) Resolve resource and other conflicts

Answer 7

Correct Answer: (C) Support the project and resolve resource and other conflicts
Explanation: Senior management outranks the Project Manager. They support the project by helping resolve resource issues and other conflicts. The sponsor pays for the project. [section 3.4.5]

Question 8

Aside from the fact that the sponsor changed twice, the e-commerce project has gone well. The project is performing monitoring and controlling of the project work. What will they focus on most?
(A) Project Management Plan, Approved Change Requests, and Performance Reports
(B) Project Management Plan, Project Schedule, Approved Change Requests, and Performance Reports
(C) Project Management Plan, Project Schedule, and Performance Reports
(D) Project Management Plan and Performance Reports

Answer 8

Correct Answer: (D) Project Management Plan and Performance Reports
Explanation: Project Management Plan and Performance Reports are the keys inputs of the Monitor and Control Project Work process. The other answers are noise. [section 4.6]

Question 9

The costs at a company that manufactures cosmetics have been extremely high and a new project is underway to save costs without negatively impacting quality and customer service. The program manager and his team are in the Define Scope process. Of the following, which tools are available for their use?
(A) Expert judgment, alternatives identification, competitive material procurement, and product analysis
(B) Expert judgment, alternatives identification, facilitated workshops, and product analysis
(C) Expert judgment, focus groups, alternatives identification, facilitated workshops, and product analysis
(D) Expert judgment, focus groups, alternatives identification, competitive material procurement, and product analysis

Answer 9

Correct Answer: (B) Expert judgment, alternatives identification, facilitated workshops, and product analysis
Explanation: The key tools and techniques used in the Define Scope Process are expert judgment, alternatives identification, facilitated workshops, and product analysis. The other answers are noise. [section 5.2]

Question 10

The Estimate Activity Resources process is just beginning for the web development project and the Project Manager and his team must decide what tools and techniques to utilize. Of the following, which are the key tools and techniques available to them?
(A) Expert judgment, published estimating data, project management software, alternative analysis, and top-down estimating
(B) Expert judgment, published estimating data, project management software, alternative analysis, and bottom-up estimating
(C) Expert judgment, three-point analysis, project management software, alternative analysis, and bottom-up estimating
(D) Expert judgment, three-point analysis, project management software, alternative analysis, and top-down estimating

Answer 10

Correct Answer: (B) Expert judgment, published estimating data, project management software, alternative analysis, and bottom-up estimating

Explanation: The key tools and techniques for the Estimate Activity Resources process are expert judgment, published estimating data, project management software, alternative analysis, and bottom-up estimating [section 6.3]

Question 11

The BCR project comparison function utilizes what variable(s)?

(A) Revenue and cost
 	(B) Revenue and profit
(C) Benefit and profit
(D) Profit margin

Answer 11

Correct Answer: (A) Revenue and cost

Explanation: The BCR is the benefit cost ratio. It considers the benefit (or revenue) and cost of an initiative. It doesn’t factor in profit or profit margin. [section 7.2]

Question 12

The sum of all probabilities equals what?

(A) 100
 	(B) 1
(C) 1 or 100%
(D) 100%

Answer 12

Correct Answer: (C) 1 or 100%

Explanation: The sum of all probabilities is equal to 1 or 100%. 100% is the maximum sum of all potential outcomes of a situation. [section 8.8.11]

Question 13

What can a responsibility assignment matrix eliminate?

(A) Confusion about the order of the activities
 	(B) Confusion about who is responsible for what
(C) Confusion about the durations of the activities
(D) Confusion about who is on the team

Answer 13

Correct Answer: (B) Confusion about who is responsible for what

Explanation: The responsibility assignment matrix shows who is responsible for what areas on the project. The network diagram provides guidance on what order the activities occur. The organizational structure confirms who is on the team, and what the reporting structure is. The Gantt chart or schedule shows how long the activities are. [section 9.1.3]

Question 14

Of the following, which are the key inputs to the Report Performance process?

(A) Project management plan, budget forecasts, performance reports, and	work performance measurements
 	(B) Project management plan, budget forecasts, work performance	information, and work performance measurements
(C) Project management plan, work performance information, and work	performance measurements
(D) Project management plan, performance reports, and work performance	measurements

Answer 14

Correct Answer: (B) Project management plan, budget forecasts, work performance information, and work performance estimates

Explanation: Project management plan, budget forecasts, work performance information, and work performance estimates are the key inputs to the Report Performance process. [section 10.7]

Question 15

Perform Quantitative Risk Analysis uses a variety of tools for analysis. Which of the following is most closely associated with this process?

(A) A probability and impact matrix
 	(B) The expected monetary value (EMV) formula
(C) Templates for workaround documentation
(D) Risk trigger recognition reporting

Answer 15

Correct Answer: (B) The expected monetary value (EMV) formula

Explanation: Expected monetary value (EMV) is used in Perform Quantitative Risk Analysis. Perform Qualitative Risk Analysis uses a risk rating matrix to rank risks and create an overall risk rating for the project. The other answers are noise. [section 11.5.3]

Question 16

Your company just completed a make-or-buy decision regarding a new area of development. The Project Manager and the team will refer to the Procurement Management Plan for guidance in connection with a number of ensuing activities. Which of the following best describes those activities?

(A) Establishing which procurement documents are needed, running	bidders conferences or addressing non-competitive forms of procurement,	selecting vendors, and establishing contracts
 	(B) Running bidders conferences or addressing non-competitive forms of	procurement, selecting vendors, establishing contracts, executing 	contracts, and closing contracts
(C) Establishing which procurement documents are needed, creating the	procurement documents, running bidders conferences or addressing non-	competitive forms of procurement, selecting vendors, and establishing	contracts
(D) Running bidders conferences or addressing non-competitive forms of	procurement, selecting vendors, establishing contracts, administering	contracts, and closing contracts

Answer 16

Correct Answer: (C) Establishing which procurement documents are needed, creating the procurement documents, running bidders conferences or addressing non-competitive forms of procurement, selecting vendors, and establishing contracts

Explanation: Once the buy decision has been made, the Procurement Management Plan is the guidance source for establishing which procurement documents are needed, creating the procurement documents, running bidders conferences or addressing non-competitive forms of procurement, selecting vendors, and establishing contracts Al the other answers are noise. [section 12.1.1]

Question 17

You are a Project Manager involved in procuring $2,000,000 of infrastructure equipment. As negotiations begin between your company and the vendor, you realize that your brother works for this company, but not in the department that manufactures the equipment. What is your professional and social responsibility?

(A) Remain on the project since your brother works in a different	department
 	(B) Remain on the project, but remove yourself from the negotiations
(C) Alert management and follow its direction on the situation
(D) Remain on the project, but help another Project Manager negotiate the 	contract

Answer 17

Correct Answer: (C) Alert management and follow its direction on the situation

Explanation: Alert management and follow its direction on the situation in accordance with the PMI Code of Ethics and Professional Conduct which specifies that you disclose any circumstance that could be construed as a conflict of interest or an appearance of impropriety. Remaining on the project because your brother works in a department other than the department that manufactures the equipment, remaining on the project but removing yourself from the negotiations, and remaining on the project but helping another Project Manager negotiate the contract all give the appearance of impropriety. [section 13.4.1]

Question 18

A new project has just completed the Initiating process group. The Planning process group is getting ready to begin. Which process has just been accomplished, and which process is getting ready to start?

(A) Develop Project Management plan and Direct and Manage Project	Execution
 	(B) Identify Stakeholders and Collect Requirements
(C) Develop Project Charter and Collect Requirements
(D) Develop Project Charter and Direct and Manage Project Execution

Answer 18

Correct Answer: (B) Identify Stakeholders and Collect Requirements

Explanation: The Initiating process group ends with the Identify Stakeholders process, and the Planning process group begins with Collect Requirements process. [section 3.4.1]

Question 19

Given the complex nature of projects, which area of change generally has the highest impact?

(A) A change in the company that is creating the project
 	(B) A change in the market for which the work of the project is intended
(C) A change in the team on the project
(D) A change in the project

Answer 19

Correct Answer: (B) A change in the market for which the work of the project is intended

Explanation: The highest impact is a change in the market for which the work of the project is intended. A negative change could result in a radically altered or eliminated market. A positive change could result in a totally reinvented market. [section 4.3.3]

Question 20

The Project Manager and her team are performing the Control Scope process for the Home Loan Hardship Assistance products as part of the loan retention initiative. During this process, what documents and information will they reference?

(A) Work performance information, change requests, requirements	traceability matrix, requirements documentation, and project management 	plan
 	(B) Work performance information, requirements traceability matrix,	validated deliverables, and project management plan
(C) Work performance information, change requests, project scope	statement, and project management plan
(D) Work performance information, requirements traceability matrix,	requirements documentation, and project management plan

Answer 20

Correct Answer: (D) Work performance information, requirements traceability matrix, requirements documentation, and project management plan

Explanation: The key inputs of the Control Scope process are work performance information, the requirements traceability matrix, requirements documentation, and the project management plan. [section 5.5]