CTEL 3 - Chapter 5: Lessons 1, 2, 3, 4, 5, 6

Question 1

the transmission of a message from one person to others without speech.

Answer 1

non verbal communication

Question 2

the vocal but nonverbal elements of speech, can vary from culture to culture, with some cultures preferring slow, soft speech and others preferring rapid and loud speech.

For example, which word is stressed, how loudly, and how quickly a person speaks can all be part of p_______

Answer 2

paralanguage

Question 3

TOUCH, EYE CONTACT, and GESTURE can vary from culture to culture.

Answer 3

TOUCH, EYE CONTACT, and GESTURE can vary from culture to culture.

Question 4

6 common cultural differences in oral discourse

Conversational O\_\_\_\_\_\_
Conversational C\_\_\_\_\_\_ 
Timing of R\_\_\_\_\_\_
Turn-T\_\_\_\_\_\_\_
V\_\_\_\_\_e 
Use and role of s\_\_\_\_e

Answer 4

Conversational Openers
Conversational Closers
Timing of Response
Turn-Takingnce
Volume
Use and role of site

Question 5

common cultural differences in written discourse

A________ Style
Level of F________
Use of V______
O_________l Style

Answer 5

Argumentation Style
Level of Formality
Use of Voice
Organizational Style

Question 6

the verbal and nonverbal interaction between people from different cultural backgrounds. In other words, it’s the process of communicating with people from another culture.

Answer 6

Intercultural communication

Question 7

These are the three basic components of intercultural communication.

Answer 7

knowledge
skills
attitudes

Question 8

gives you the basic understanding of communication rules within a culture,

attitudes
skills
knowledge

Answer 8

knowledge

Question 9

are the ability to put knowledge to use

attitudes
skills
knowledge

Answer 9

skills

Question 10

means both your own cultural sensitivity and an empathy for cultural beliefs, opinions, and customs

attitudes
skills
knowledge

Answer 10

attitudes

Question 11

In this approach, rather than find the party at fault, the two sides work to instead find the issue at fault.

re___________ approach

Answer 11

reconciliatory approach

Question 12

4 conflict resolution methods for schools

promoting a p_____ and r_______ classroom
utilizing p_____ mediation
school c_______ programs
providing positive f______

Answer 12

promoting a peaceful and respectful classroom,
utilizing peer mediation
school counseling programs,
providing positive feedback

Question 13

Conflict Resolution methods at Home

Answer 13

Encouraging a cooling off and separation period
Teaching children to accept responsibility
Promoting the discovery of solutions
Encouraging that children label the problem on a scale from one to ten

Question 14

1 method to teach students to appreciate multiple and diverse perspectives

P______ of V_____ Exercises

Answer 14

Point of View Exercises

Question 15

In the classroom a teacher can impact a student’s ability to appreciate other perspectives by promoting d_____, d______, and d_______.

Answer 15

discussions, debates, and dialogues

Question 16

Using m______ l______ and curriculum materials that reflect different cultures will help you teach students to analyze and appreciate multiple perspectives.

Answer 16

multicultural literature