cross culture sales negotiations Flashcards

1
Q

what is rule based negotiation cultures

A

trust the system, focus on contrast/ agreements, universalists

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2
Q

what is the temptation for rule based negotiation cultures

A

cheating the system

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3
Q

what is relationship based negotiation cultures

A

loyalty and obligation, relationship building, ‘bargain’ not recommended

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4
Q

what is the temptation for relationship based negotiation cultures

A

bribery

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5
Q

cross cultural negotiation process

A

seller’s cultural background <> buyer’s cultural background

when they have non-task and task related interactions

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6
Q

steps for the non-task related interaction

A
  1. status distinction
  2. impression formation accuracy
  3. interpersonal attraction
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7
Q

steps for task related interaction

A
  1. exchange of info
  2. persuasion and bargaining strategy
  3. concession making
  4. negotiation outcome
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