Course 2 - Module 1 Flashcards

1
Q

A/B testing:

A

A method of testing where two versions of content with a single differing variable are compared to determine which yields better results

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2
Q

Abandoned cart:

A

When a potential customer adds an item to their cart but doesn’t complete the purchase

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3
Q

Awareness stage:

A

The first stage of the marketing funnel, when a potential customer first becomes aware of the product or service

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4
Q

Consideration stage:

A

The second stage of the marketing funnel, when a potential customer’s interest builds for a product or service

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5
Q

Content marketing:

A

A marketing technique that focuses on creating and distributing valuable content

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6
Q

Conversion rate:

A

The percentage of users or website visitors who take a desired action

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7
Q

Conversion stage:

A

The third stage of the marketing funnel, when marketers capitalize on the interest people have already shown

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8
Q

Copy:

A

Any written material that encourages a customer to buy a product or service

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9
Q

Customer persona:

A

Represents a group of similar people in a desirable audience

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10
Q

Customer persona barrier:

A

What is preventing the customer from achieving their goal

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11
Q

Customer persona goal:

A

What the customer wants to achieve

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12
Q

Demographics:

A

Information specific to the customer, such as age, gender identity, income, family size, occupation, education, and location

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13
Q

Display ad:

A

A visual ad format placed on websites or applications

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14
Q

Email marketing:

A

Sending messages to a list of existing subscribers to share information, drive sales, or create community

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15
Q

Influencer marketing:

A

Involves a brand collaborating with an online influencer to market one of its products or services

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16
Q

Loyalty stage:

A

The fourth stage of the marketing funnel, when customers become repeat customers and brand advocates

17
Q

Remarketing ad:

A

An advertisement delivered to previous purchasers, subscribers, or visitors to a brand’s website or social media

18
Q

Search engine marketing (SEM):

A

Increasing a website’s visibility on a search engine results page through paid advertising

19
Q

Search engine optimization (SEO):

A

The process of increasing the visibility of website pages on search engines in order to attract more relevant traffic

20
Q

Social media marketing:

A

The process of creating content for different social media platforms in order to drive engagement and promote a business or product

21
Q

Social share:

A

When a customer shares a product or service with their social media followers

22
Q

Strategy:

A

A plan to achieve a marketing goal

23
Q

Tactic:

A

An action a marketer takes to make a marketing goal happen

24
Q

Unique selling proposition (USP):

A

An explanation of why a product or service is better than the competition

25
Q

Webinar:

A

A presentation, typically educational, that is provided online