Course 1 - Module 4 Flashcards

1
Q

Attribution:

A

Determining which content and channels are responsible for generating leads, conversions, or sign-ups

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2
Q

Change management:

A

Methods, practices, approaches, and processes that organizations take to ensure changes are implemented smoothly

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3
Q

Customer lifetime value (LTV or CLV):

A

The average revenue generated per customer over a certain period of time

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4
Q

Data:

A

A collection of facts or information

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5
Q

Data analysis:

A

Examining data to draw conclusions, make predictions, and drive informed decision-making

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6
Q

Data analytics:

A

Monitoring and evaluating data to gain actionable insights

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7
Q

Data anonymization

A

echniques to mask or remove personal information from data to protect the identities of people

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8
Q

Data bias:

A

Human error that skews data collection or interpretation of data in a certain direction

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9
Q

Data-driven attribution:

A

Measures customer engagement with marketing content across channels to understand what is motivating them to take action

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10
Q

Data ethics:

A

The study and evaluation of moral challenges related to data collection and analysis

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11
Q

Data privacy:

A

Rights of individuals under the law to control how their personal information is collected, processed, shared, archived, and deleted

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12
Q

Data pulling:

A

Collecting data from analytics tools and putting it in a spreadsheet or database

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13
Q

Data reporting:

A

Organizing and summarizing data to track performance across marketing and sales efforts

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14
Q

Data storytelling:

A

Conveying data insights to a specific audience using a clear and compelling narrative

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15
Q

Data visualizations:

A

Graphical representations of data that convey information

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16
Q

First click attribution:

A

Assigns all the credit to the first touchpoint that eventually leads to a conversion

17
Q

Key performance indicator (KPI):

A

A measurement used to gauge how successful a business is in its effort to reach a business or marketing goal

18
Q

Last click attribution:

A

Assigns all the credit to the last known touchpoint before conversion

19
Q

Linear attribution:

A

Assigns equal credit to each touchpoint along the customer journey

20
Q

Performance marketing:

A

The process of using concrete information about customer behaviors to plan and refine marketing and sales strategies

21
Q

Performance reporting:

A

(refer to data reporting)

22
Q

Personally identifiable information (PII):

A

Information that could be used to directly identify, contact, or locate an individual

23
Q

Return on ad spend (ROAS):

A

How much revenue is gained versus how much was spent