Counseling FM 6-22 Appendix Flashcards
What does FM 6-22 Appendix B Cover?
Counseling
What FM covers Counseling?
FM 6-22 Appendix B
B-1 What is Counseling?
Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potentials
B-2 What is one of the most important leadership development responsibilities for Army leaders?
Developmental Counseling
B-2 What does The Army’s future and the legacy of today’s Army leaders rests on?
the shoulders of those they help prepare for greater responsibility
B-3 How is Developmental counseling categorized?
by the purpose of the session
B-3 What are The three major categories of developmental counseling?
- Event counseling
- Performance counseling
- Professional growth counseling
B-4 What does Event-oriented counseling involve?
a specific event or situation
B-4 What are six examples of Event Counseling?
- Instances of superior or substandard performance
- Reception and integration counseling
- Crisis counseling
- Referral counseling
- Promotion counseling
- Separation counseling
B-5 What does the leader use the Specific Instance counseling session to convey?
The leader uses the counseling session to convey to the subordinate whether or not the performance met the standard and what the subordinate did right or wrong
B-5 When should a Leader conduct a successful counseling for specific performance?
as close to the event as possible
B-5 How do Leaders maintain an appropriate balance for exceptional as well as substandard duty performance?
leaders should keep track of counseling for exceptional versus substandard performance to strike a balance between the two
B-6 Who should Leaders Always counsel?
subordinates who do not meet the standard
B-6 What should happen if the Soldier or civilian’s performance is unsatisfactory because of a lack of knowledge or ability?
The leader and subordinate will develop a plan for improvement
B-6 What does Corrective training help ensure?
that the subordinate knows and consistently achieves the standard
B-7 What Actions should a Leader take when counseling a subordinate for a specific performance?
- Explain the purpose of the counseling—what was expected, and how the subordinate failed to meet the standard
- Address the specific unacceptable behavior or action—do not attack the person’s character
- Explain the effect of the behavior, action, or performance on the rest of the organization
- Actively listen to the subordinate’s response
- Remain neutral
- Teach the subordinate how to meet the standard
- Be prepared to do some personal counseling, since a failure to meet the standard may be related to or be the result of an unresolved personal problem
- Explain to the subordinate how an individual development plan will improve performance and identify specific responsibilities in implementing the plan. Continue to assess and follow up on the subordinate’s progress
B-8 What are the two important purposes of Reception and integration counseling?
- It identifies and helps alleviate any problems or concerns that new members may have, including any issues resulting from the new duty assignment
- It familiarizes new team members with the organizational standards and how they fit into the team. It clarifies roles and assignments and sends the message that the chain of command cares
B-9 What discussion points should Reception and integration counseling include?
- Chain of command familiarization
- Organizational standards
- Security and safety issues
- NCO support channel
- On- and off-duty conduct
- Personnel/personal affairs/initial and special clothing issue
- Organizational history, structure, and mission
- Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and educational and training opportunities
- Off limits and danger areas
- Functions and locations of support activities
- On- and off-post recreational, educational, cultural, and historical opportunities
- Foreign nation or host nation orientation
- Other areas the individual should be aware of as determined by the leader
B-10 What is the purpose of Crisis Counseling?
getting a Soldier or employee through a period of shock after receiving negative news, such as the notification of the death of a loved one or divorce
B-10 What does Crisis counseling focus on?
It focuses on the subordinate’s immediate short-term needs
B-10 How can Leaders assist their subordinates during a Crisis Counseling?
by listening and providing appropriate assistance
B-11 What does Referral counseling help subordinates work through?
a personal situation
B-11 What does Referral counseling aim at preventing?
it can prevent a problem from becoming unmanageable
B-12 Who must Leaders counsel for Promotion IAW with Army Regulations?
leaders must conduct promotion counseling for all specialists and sergeants who are eligible for advancement without waivers but not recommended for promotion to the next higher grade
B-13 What Army Regulation should be cited on a Adverse separation counseling?
AR 635-200 Active Duty Enlisted Administrative Separations
B-13 What should an Adverse separation counseling inform the Soldier?
it should include informing the Soldier of the administrative actions available to the commander in the event substandard performance continues and of the consequences associated with those administrative actions
B-13 What should a Leader do when an individual has engaged in serious acts of misconduct?
leaders should refer the matter to the commander and the servicing staff judge advocate
B-13 What should a Leader do when rehabilitative efforts fail?
They should counsel the subordinate with a view towards separation
B-13 Why must the Leader complete a Separation Counseling?
It is an administrative prerequisite to many administrative discharges
B-13 What is the final warning to the Soldier during an Adverse Separation counseling?
improve performance or face discharge
B-13 Who should counsel a Soldier to inform the Soldier of the notification requirements outlined in AR 635-200?
The unit First Sergeant or the Commander
B-14 What is the purpose of performance counseling?
leaders conduct a review of a subordinate’s duty performance over a certain period
B-14 What should the leader and subordinate jointly establish during the performance counseling?
performance objectives and standards for the next period
B-15 What should the Leader focus on during the performance counseling?
Do not Dwell on the Past, focus on the future: the subordinate’s strengths, areas of improvement, and potential
B-16 What army regulation governs NCOER Counseling?
AR 623-3
B-16 What is a mandatory requirement during a NCOER Counseling?
A face-to-face performance counseling between the Rater and the Rated NCO
B-17 What does Counseling at the beginning of and during the evaluation period ensure?
it ensures the subordinate’s personal involvement in the evaluation process
B-17 What is the purpose of Performance counseling?
Performance counseling communicates standards and is an opportunity for leaders to establish and clarify the expected values, attributes, and competencies
B-17 What should Army leaders ensure that performance objectives and standards are focused and tied to?
the organization’s objectives and the individual’s professional development
B-18 What does Professional growth counseling include?
planning for the accomplishment of individual and professional goals
B-18 What should the leader and subordinate do during a Professional Growth Counseling?
conduct a review to identify and discuss the subordinate’s strengths and weaknesses and to create an individual development plan that builds upon those strengths and compensates for (or eliminates) weaknesses
B-19 During professional growth counseling, the leader and subordinate may choose to develop what?
“A Pathway to Success”
B-19 What should “A Pathway to Success” include?
short- and long-term goals and objectives
B-21 What is the form used to counsel soldiers?
The Developmental Counseling Form, DA Form 4856
B-22 During developmental counseling what do Leaders assist their subordinates with?
Leaders assist their subordinates in identifying strengths and weaknesses and creating plans of action
B-22 What do Leaders do Once an individual development plan is agreed upon?
they support their Soldiers and civilians throughout the plan implementation and continued assessment
B-22 During Developmental Counseling what must subordinates do to achieve success?
subordinates must be forthright in their commitment to improve and candid in their own assessments and goal setting
B-23 Is the DA Form 4856 adequate to address civilian counseling concerning Army civilian misconduct or poor performance?
No; The servicing Civilian Personnel Office can provide guidance for such situations
B-24 What will enhance personal effectiveness as a counselor?
leader self-awareness and an adaptable counseling style focusing on key characteristics
B-24 What are the 5 Key Characteristics of an effective Counselor?
- Purpose
- Flexibility
- Respect
- Communication
- Support
B-24 Explain the Key Characteristic of Purpose?
Clearly define the purpose of the counseling
B-24 Explain the Key Characteristic of Flexibility?
Fit the counseling style to the character of each subordinate and to the relationship desired
B-24 Explain the Key Characteristic of Respect?
View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes
B-24 Explain the Key Characteristic of Communication?
Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak
B-24 Explain the Key Characteristic of Support?
Encourage subordinates through actions while guiding them through their problems
B-25 What are the 4 Qualities of an effective counselor?
- respect for subordinates
- Self-awareness and cultural awareness
- Empathy
- Credibility
B-26 What is One challenging aspect of counseling?
selecting the proper approach to a specific situation
B-27 How do Self-aware Army leaders consistently develop and improve their own counseling abilities?
by studying human behavior, learning the kinds of problems that affect their followers, and developing their interpersonal skills