Counseling Flashcards

SAMC Chapter 10

1
Q

What are five types of counseling?

A

Event Oriented, Performance, Directive, Non-Directive, Combined.

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2
Q

What is counseling?

A

Counseling is subordinate-centered communication that produces a plan outlining actions necessary for subordinates to achieve individual or organizational goals.

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3
Q

What are the requirements of successful counseling?

A

Establish communications.
Get the person to feel at ease.
Listen to the problem.
Don’t put the person down by showing him his problem is common.
Develop confidence between the counselee and yourself.

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4
Q

When should initial counseling be completed on NCOs?

A

Upon Reception and Integration

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5
Q

What are the five steps of problem solving?

A
  1. Identify the problem
  2. Identify facts and assumptions
  3. Generate alternatives
  4. Analyze alternatives
  5. Compare the alternatives
  6. Make and execute your decision
  7. Assess the results
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6
Q

What are the three parts of the counseling process?

A
  1. Identify the need for counseling.
  2. Prepare for counseling.
  3. Conduct counseling.
  4. Follow up.
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7
Q

Should written counseling records be kept?

A

Yes

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8
Q

How often should NCOs be counseled after their initial counseling?

A

At least quarterly

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9
Q

Should a leader make decisions for subordinate regarding personal problems?

A
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10
Q

What is active listening?

A

Feedback, Eye-contact, Questioning, Caring

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11
Q

What is a “reflective statement”?

A
  1. A discussion of the leaders core beliefs about ….
  2. A statement about the specific goals
  3. The match between overall philosophy and specific goals.
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12
Q

What are some basic skills of counseling?

A
  1. Active Listening
  2. Responding
  3. Questioning
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13
Q

What are three approaches to counseling?

A

Directive, Non-Directive, Combined

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14
Q

What FM covers military counseling?

A

FM 6-22 Leader Development

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