Corporate Social Responsibility Flashcards

1
Q

Why should businesses and individuals have important citizen ship rose to fill?

A

Many socio economic problems and challenges

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2
Q

What is the corporate world acknowledging?

A

It’s responsibility towards the society in which it operates

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3
Q

What does everybody in a country have the role of playing?

A

Maximising the potential of our resources

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4
Q

What are individuals and businesses have the duty to contribute towards?

A

Building the economy and helping people in their communities to live the best life

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5
Q

What does EAP stand for?

A

Economically active population

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6
Q

What does an individual of the EAP contribute towards?

A

Creating products and services which provide jobs and build the economy

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7
Q

What jobs are aimed at helping the community?

A

Teachers, social workers and medical staff

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8
Q

How can individuals make a difference?

A

Volunteering or helping out at churches, community centres in our treat

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9
Q

Why do many businesses have corporate social responsibility departments and have specific projects?

A

It counts towards their Intergrated Reporting

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10
Q

What does corporate social responsibility departments do for public companies on the JSE?

A

It enhances their FTSE/JSE responsible investment index series points

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11
Q

What do you small businesses assist with?

A

Non-government organisations and community based organisations

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12
Q

What is JSE stand for?

A

Johannesburg securities exchange

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13
Q

What is NGO stand for?

A

Nonn government organisations

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14
Q

What does CBO stand for?

A

Community-based organisations

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15
Q

What does good corporate citizenship involved?

A

Responsible action is being taken by business in terms of economic involvement, for sending legal obligations and acting in an ethical manner

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16
Q

What does corporate citizenship make donations?

A

Maze charitable donations and encourages employees involvement in poor communities

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17
Q

Why is it not enough for them to be responsible corporate citizen?

A

Focused on self interest through public relations

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18
Q

Why do businesses in third world countries find themselves in a difficult position?

A

Expectations from society are traditionally not responsible of the commercial centre but the government

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19
Q

What rights do citizens have?

A

Social rights, civil rights and political rights

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20
Q

What is social right?

A

Do you have access to proper infrastructure and other public services

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21
Q

Why is large corporations required to take the responsibility for helping provide basic needs?

A

The government cannot provide for it alone

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22
Q

What does civil rights?

A

The state insures the freedom Of movement and protection 

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23
Q

What is political rights?

A

The right to vote, to lobby and participate in political actions

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24
Q

Due to large corporations not being involved in civil and political rights. What can they do?

A

Insure the government is for filling its obligations to respect the rights of the citizens

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25
Q

What can corporations be regarded as in right?

A

Negotiators and problem-solving is on behalf of the citizens

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26
Q

What does a responsible citizen require with resources?

A

Act in a manner for the resources of the country by limiting pollution auntie responsible use of new technology

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27
Q

What should corporations be held accountable for?

A

For their actions

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28
Q

What is the challenge in terms of corporate social responsibility?

A

cheque-book approach of CSI to an involvement approach of giving skills, time and every day if it to make a difference

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29
Q

What is the difference between CSR and CSI?

A

CHR is the moral obligation to help and CSI is the actual capital, resources and labour

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30
Q

Let’s do the challenges affecting the need for CSI in South Africa

A

Book

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31
Q

Positive impacts of CSI

A
  • Job creation
  • Production of goods and services
  • Education, training
  • Nurturing social interaction - workplace
  • Promoting inclusion, acceptance diversity
    *Encourage entrepreneurship
32
Q

Who is preaching the importance of corporate social responsibility?

A

Organisations on the GSE adhering to the FTSE/JSE as well as multinationals

33
Q

What leads to conflict?

A

Different interest groups and the morrow or financial demands

34
Q

Why does different morrow or financial demands create conflict?

A

Serving the interests of one’s party may be detrimental to the other party

35
Q

What is the organisations primary social responsibility?

A

The business itself which consist of owners, employees, suppliers, consumers and competitors

36
Q

What is the broader social responsibility towards?

A

Activities aimed at the At the country and the local community 

37
Q

Who are the owners?

A

They have can’t you be to capital towards the business venture. They have direct interest in the financial performance. Impact value on investment

38
Q

What are the employees?

A

At all levels have an interest in the financial performance which impacts their remuneration

39
Q

Who are the suppliers?

A

Suppliers of raw material, capital goods and financial resources. Expect prompt payment from business.

40
Q

Why may supplies expecting prompt payment from business be a conflict with the businesses interest?

A

The business is interest of delaying payment to create a better cash flow and financial Performance. If business delay is too long suppliers cannot survive 

41
Q

Who are the consumers?

A

Have expectations in terms of the good quality products that will be available at a very reasonable price.

42
Q

What should a business consider when packaging products for the consumers?

A

It’s a consider aspects such as environmental impact when the packaging is disposed of as well always convenient and appearance

43
Q

Who are the competitors?

A

Businesses selling other brands or substitute products.

44
Q

Why won’t business include counterfeit goods?

A

Corporate social responsibility

45
Q

What does businesses do in mind of the consumer?

A

Spent a large amount of money developing successful products and establishing their brand

46
Q

What happens when a brand become successful?

A

It may become the target of counterfeiting activities

47
Q

What does the world trade organisation define intellectual property as?

A

Rights given to individuals over the creation of their minds

48
Q

What does the rights of intellectual trade attach themselves to you?

A

Work of art, literary work or industrial business

49
Q

What does the government have an interest in?

A

Businesses operating in the country

50
Q

What does The government use tax from businesses for? 

A

To create infrastructure and an environment that stimulate more business operations

51
Q

Why should a business create a tax system?

A

To increase national income levels to their maximum without overburdening the sector

52
Q

What has broader governments objectives of transformation prompted the government to address?

A

Issues of social responsibility through various pieces of legislation

53
Q

Name the broader community

A

• Ecological control and nature conservation without harming local communities
• Sponsor ship for sports activities
• Creation of infrastructure
• Upliftment of poor through training and development initiatives – improve literacy rates
• Health and safety
• AIDS and Covid prevention and treatment
• Anti-drug abuse campaigns
• Air, water and noise pollution 

54
Q

Name the arguments in favour of CSR

A

• Society will encounter socio-economic problems – ultimately have detrimental affect on business
• Moral duty of business to lend a helping hand when I can
• The government were less likely in force the issue through legislation
• Promote the image of the business and gain good wall
• Making a difference three job creation and improving the general standard of living
• React more swiftly and adapt to providing assistance during lockdown 

55
Q

Name of the arguments again CSR

A

• Providing goods and services to meet the needs
• Shareholders are the only real stakeholders – invested financially
• Employees are remunerated on how well business targets are met – CS our distracts from real responsibilities
• Spending money means that the business must recover it somehow which leads to higher prices and inflation
• May create expectations with the people of the community which ends in devastating results when expectations are not met
• Does not always lend it self to sustainable development in communities 

56
Q

How can businesses see if they are part of the solution instead of the problem?

A

Look at specific impact they are having on community

57
Q

Name the two solutions

A

General solutions
Specific solutions 

58
Q

What are the general solutions?

A

• Manufacturing businesses – how do use raw material and impact on environment
• Businesses must assess whether supporting employees adequately – good remuneration, employment policies, cultural sensitivity
• Must analyse products and services – inferior products can harm customers, illegal activities
• How and where businesses enquire input material 

59
Q

What does the specific solutions consist of?

A

Environmental, labour and ethical issues

60
Q

What are environmental issues?

A

Global warming, carbon footprint and other threats need to be apology gender. Small contributions help save the planet

61
Q

Name small contribution that are helping the planet?

A

Recycling, green energy, green buildings, reduced packaging, using recyclable materials

62
Q

What a labour issues?

A

Businesses work within the confines of the labour law in the LR a and BCEA. Change sure they always up-to-date with new amendment

63
Q

What is the trade union movement?

A

Management must ensure they communicate with a trade union representative – protect rights of workers

64
Q

What are ethical issues?

A

Profit driving force in competitive global market. Many shortcuts on quality, working conditions, benefits, environmental consideration.

65
Q

What does ethical issues consist of? 

A

Piracy and plagiarism

66
Q

What is piracy?

A

Illegal copying and selling of books, information, music, movies or any other intellectual property which is residences

67
Q

Why do people and businesses register copyright on ideas, products or production?

A

In order to benefit from selling them

68
Q

What are symbols used to register and is protected by law?

A

Patents and trademarks

69
Q

What is plagiarism?

A

Illegal use of information that does not necessarily mean the taking of registered materials

70
Q

What does plagiarism result in?

A

Bad publicity and possible court cases

71
Q

Name designing external CSR programs

A

• Look after the primary stakeholders and ensure business remain sustainable
• Size and profitability of business must be kept in mind before pledging to many resources
• Type of business is important
• Needs within the community 

72
Q

How do you make a difference in the long term?

A

Set up structures to enable the community to stop becoming self-sufficient

73
Q

What are sustainable projects?

A

Process is set up to ensure that the project continues

74
Q

What was the agenda for sustainable development adopted by?

A

United nation member states

75
Q

What does the 2030 agenda for sustainable development to provide?

A

I shared a blueprint for peace and prosperity for people on the planet

76
Q

How many sustainable development goals are there?

A

17 goals which are an urgent call for action by all countries in global partnership

77
Q

What did the sustainable goals recognise?

A

Ending poverty and other depravations must go hand-in-hand with strategies to improve health and education, reduce inequality and spur economic growth