Business Environments and Sectors Flashcards

1
Q

What is the economy?

A

A complex system with the businesses and individuals interacting on multiple levels

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2
Q

Why is it not possible for one business to operate independently?

A

It needs inputs from government and other businesses and individuals

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3
Q

What does the micro environment consist of?

A

Employees, cash flow, capital assets, materials, structures

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4
Q

What does the market environment consist of?

A

Stakeholders, competitors, suppliers, intermediaries, consumers

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5
Q

What is the macro environment consist of? 

A

Political, environmental, social, technological

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6
Q

What does the micro environment incorporate?

A

All the controllable internal aspects of business. Management of the business has most control

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7
Q

Why can a business never have absolute control?

A

There are always other variables such as taste of consumers or stop becoming obsolete

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8
Q

What can happen if management identifies these problems?

A

They can learn from the issues that arise and possibly prevent future problems

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9
Q

What is the market environment?

A

The business interact with some of the outside role players. The business has less control because I can only influence these factors

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10
Q

What is the macro environment?

A

It compromises of external factors over which the business has absolutely no control as the events are much bigger and more complex

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11
Q

What is essential for businesses to have in the macro environment?

A

Contingency plans such as risk management plans, safety codes and insurance to cover all possible damages

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12
Q

Why are the environment inextricably linked?

A

Forces in one factor has a ripple affect on the others

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13
Q

What must management make decisions to influence of in the control in the Micro environment?

A

Has to make decisions to implement or react to the forces from the market and macro environments 

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14
Q

Why is it imperative that management set up the micro environment of the business?

A

It works effectively to manage the daily running of the business but put controls in place to manage the other two environments

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15
Q

What was successful businesses do you?

A

Be proactive and have policies and procedures in place to pre-empt problems

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16
Q

What are some of the controls micro environment have?

A

• Establish a firm mission and vision, clear objectives and ensure all employees are aware and work towards these
• Employ a competent staff in each area of business – ensure business functions optimally
• Ensure resources are probably use with mini minimum wastage, taking into consideration of needs of community and environment
• Prioritise ongoing training for managers and employees – stay up-to-date with latest developments 

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17
Q

How can the market environment pre-empt problems?

A

• Maintain good relationships with customers – continued support
• Establish solid contract with reputable supplies – paid on time treated with respect
• Communication and bargaining regularly with trade unions – assuring agreement at Hered to you
• Relationships with other stakeholders are nurtured to avoid conflict and prevent problems
• Relationships with competitors are amicable
• Determine who the channel leader is in the distribution network 

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18
Q

How do you determine who the channel leader is?

A

Understanding who has the most power in the transaction process will enable management to decide who has the greatest influence over prices, terms of payment

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19
Q

What are the general safeguards that can be put in place in the macro environment?

A

• When is of and interaction with the environment around business – environmental scanning
• Remaining up-to-date with changes in technology, information management, political changes, legislation
• Networking allows individuals and businesses to develop new contacts
• Power relationships drinking strategic alliances and influence agreed by aligning with Industry leaders, influential managers or government representative. Harnessing the power of collective-bargaining 

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20
Q

What does AHI mean?

A

Afrikaans Handels Institute

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21
Q

What does BBF mean?

A

Black Business Forum

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22
Q

Define environmental scanning

A

When is of an interaction with your environment around the business – local community, country and global situation

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23
Q

Defined networking

A

And important to which allows both individuals and businesses to develop new contacts. May open doors to new discoveries, new strategic alliances or sharing of resources to solve problems

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24
Q

What are safeguard specific to the individual?

A

PESTLE factors

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25
Q

What is physical in pestle?

A

Being aware of potential dangers – fires, floods infrastructure shortcomings

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26
Q

What is political?

A

Keeping up-to-date with current news and political threats. Not only in business is home country but also in countries where there are branches, suppliers and customers

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27
Q

What is ethical?

A

Know to what the login code and general business practice in similar businesses support.
Cognizance of issues such as religious and other beliefs 

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28
Q

What is economic?

A

State of the economy and factors such as inflation, exchange rates, recession and interest rates very volatile and management needs to keep the shop I’ll list

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29
Q

What is social?

A

Issues or differ depending on the demographics of its surrounding community, employees and customers. Management will identify the needs that are most prominent and said policies in place

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30
Q

What is technological?

A

Management has to ensure that they have the expertise, training and budget in order to keep up-to-date with competitors

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31
Q

What is legal?

A

Businesses that you know have a full-time lawyer legal department need to have someone on standby who knows them and is able to keep up-to-date with changes and help in crisis

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32
Q

What are environmental issues?

A

Ethical considerations of saving the planet and the degree to which customers and suppliers are influenced by environmental policies of the business

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33
Q

Why will management to use various tools?

A

To analyse and understand the environment of their particular business

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34
Q

Name the most common business tools

A
  1. SWOT Analysis
  2. Porters six forces model
  3. PESTLE Analysis 
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35
Q

What does strength stand for in swot analysis?

A

The advantages capabilities and resources. Marketing that reaches, distribute and awareness

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36
Q

What is weaknesses in swot?

A

Lack of competitive strength, financials, vulnerability, timescales, deadlines, pressures, continuously, supply chain robustness

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37
Q

What is opportunities in the swot analysis?

A

Market development and business product development

38
Q

What are threats in this swot analysis?

A

Environmental effects, market demand, obstacles

39
Q

How is the micro environment analysed in the swot analysis?

A

Strengths and weaknesses

40
Q

How is the market and macro environment analysed in the swot analysis?

A

External factors such as opportunities and threats

41
Q

Who developed porters six forces model?

A

Michael Porter

42
Q

What is porters six forces model used for?

A

Analysing the industry within which a business operates which is widely used in today’s competitive markets. It is used to measure profitability

43
Q

What type of view does the porters six forces model have on the industry?

A

Holistic view on the industry in which the business is operating

44
Q

What aspect does the porters model look at?

A

• Level of rivalry in the market
• Availability of substitute products
• Threat of new entrance that may join the market
• Power of suppliers
• Power of buyers
• Complimentary products 

45
Q

What is level of rivalry in the market?

A

The business must find out as much as possible about the competitors. Doing a competitor profile is not a legal. Just getting to know your enemy so you can pre-empt any actions and adapt its own strategies to be more successful

46
Q

What is getting to know everything about the competitors consist of?

A

Patents, quality, brand loyalty, new products, marketing, promotion strategies, distribution channels, employees, organisational culture, morale,

47
Q

What is the availability of a substitute product?

A

Competitors may be selling the same product. When the a lot of the substitute products you need to make sure that yours is cheaper

48
Q

What is a substitute product?

A

A different product that satisfies the same need

49
Q

What is the threat of new entrance to the market?

A

Want to look at future competitive threat in order to establish what threats and opportunities are in the market environment.

50
Q

What does the greater the profits up an opportunity for?

A

There will be new entrance in the market.

51
Q

How is the threat of new entrance diminished?

A

If there are certain barriers entering the market

52
Q

What made some of the barriers include?

A

Brand loyalty from existing customers, government policies, huge capital outlay or distribution channels

53
Q

Why is these barriers an advantage to existing operators?

A

It makes it more difficult for a business to branch out to diversification

54
Q

What is the power of suppliers?

A

A business does not have power when there are lots of suppliers in the industry

55
Q

What is the interest of both the supplier and business?

A

To strengthen and build on this relationship for mutual benefit. If this is not done the business will suffer financial, public relations and other consequences

56
Q

What is important in order to be a successful business?

A

Right quality and quantity of material at the right time at a reasonable price

57
Q

What is the power of buyers?

A

It is important to know the buyers in terms of the demographics and the geographical profile. They can also target their lifestyle such as hobbies recreation and political beliefs. When there are a lot of businesses we do not have power

58
Q

What maybe business also supply goods to?

A

Intermediaries in the distribution channel

59
Q

When would a geographical profile only be useful?

A

To identify regions where there is a high concentration following certain religions

60
Q

How is this information obtained?

A

Primary or secondary resource

61
Q

Why would a buyer consider different alternatives

A

If the buyer is not satisfied or feels the competitor off is a better value for money

62
Q

What does buyers turning to alternatives mean?

A

Financial loss for the business

63
Q

What are complimentary products?

A

Services or goods that add value to your original product which means they work better together than apart

64
Q

What type of relationship does a complimentary product form?

A

A symbiotic type of relationship and a good marketing strategy would be used to Salit

65
Q

What is pesto analysis?

A

Political, economic, social, technological, environmental, legal

66
Q

Why should we categorise businesses?

A

They are so diverse an Operate on many different levels – understand similarities and differences 

67
Q

What are the two ways the word sectors is define?

A
  1. Public and private sectors
  2. Primary secondary and tertiary sectors 
68
Q

What does public and private sectors refer to you?

A

The type of ownership and the aim of business

69
Q

What is the public sector?

A

Owned and controlled by the government with the aim of providing the necessary infrastructure in the company – enable citizens to live and experience or constitutional right

70
Q

Name a few constitutional rights

A

Living, working and staying healthy

71
Q

What is the public sectors primary drive?

A

Not necessarily profit driven which means that the government of an subsides them in order to keep the cost of usage to an affordable minimum

72
Q

What is the private sector?

A

Businesses owned and controlled by individuals, groups of individuals with the aim of making a profit

73
Q

What concept you own is used to make as much possible money?

A

Supply and demand

74
Q

What does supply and demand mean?

A

The businesses that do not sell products that are in demand, give bag service will go out of business

75
Q

How do you or physical products go through the sectors of the economy?

A

Go to different stages of development

76
Q

How does natural things occur?

A

Without human interference but today man has learnt to cultivate, farm and raise animals by working with nature

77
Q

What are the five categories of primary products?

A
  1. Agriculture
  2. Animal husbandry
  3. Fishing
  4. Forestry
  5. Mining 
78
Q

Why did society start to diversify?

A

People could do what they were good at and enjoyed and swapped XS products for things they needed

79
Q

Today how are these materials are produced?

A

Commercially with large companies which often create artificial environment in order to manipulate the conditions to produce bigger and better products

80
Q

What is the secondary sector?

A

One that takes the role materials that have been extracted in the primary sector and convert them into products that suits the Tayson demands of the human target market

81
Q

What are the important aspects of the secondary sector?

A

• Most products are fairly complex and will go through several processes
• Production process includes the packaging for resale. In the sector the product is ready for the consumer 

82
Q

What is the tertiary sector?

A

Interest both the production run smoothly and the products get to the customer safely on the correct time and state

83
Q

What does the tertiary Sector deal with?

A

Services

84
Q

What are the two types of services?

A
  1. Personal services
  2. Commercial services 
85
Q

What are personal services?

A

Done for individuals

86
Q

What are commercial services?

A

Done for businesses

87
Q

How can Numerous services fall into either category? 

A

Depending on who the client is

88
Q

When does tertiary services occur?

A

Throughout the production process

89
Q

Why do you all products have a service components?

A

They need to be manufactured, transported

90
Q

When will the costing of the product component and service component to be taken into account?

A

In the final pricing