Conversation Theory and Cooperative Principles Flashcards

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1
Q

Cooperative Principles (Quantity)

A

Say neither more nor less than is required

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2
Q

Cooperative Principles (Relevance)

A

Say something that is relevant to the conversation

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3
Q

Cooperative Principles (Manner)

A

Avoid ambiguity and obscurity to be orderly in your business

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4
Q

Cooperative Principles (Quality)

A

Be truthful and avoid saying anything you suspect to be false

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5
Q

Upward Convergence

A

Moving towards a more socially accepted accent and dialect

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6
Q

Downward Convergence

A

Moving to a less socially accepted accent and dialect

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7
Q

Mutual Convergence

A

Both parties move their accent and dialect to suit the situation and each other

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8
Q

Upward Divergence

A

Using an accent or dialect to sound superior

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9
Q

Downward Divergence

A

Using a less socially accepted accent or dialect to show disregard for the other person

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10
Q

Referential Utterances

A

Provide information

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11
Q

Expressive Utterances

A

Express a speaker’s feelings

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12
Q

Transactional Utterances

A

Verbal exchange where the aim is getting something done

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13
Q

Interactional Utterances

A

Verbal exchanges where the aim is on the social relationships between participants

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14
Q

Phatic Talk

A

“Small talk” - devoid of real meaning, though they often establish and maintain social relationships

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15
Q

Adjacency Pairs

A

Two-part exchanges that follow a predictable pattern, eg. question and answer, apology and acceptance

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16
Q

Negative Face

A

The wish to be unimpeded by others in one’s actions

17
Q

Positive Face

A

The wish to be liked and to gain approval

18
Q

Theorist of Face Theory

A

Erving Goffman

19
Q

Face-Threatening Acts

A

Something that challenges or rejects another’s face

20
Q

Non-Verbal Face-Threatening Acts

A

Turning your back on someone, refusing to respond, etc.