Controlling

Question 1

Importance of controlling?

Answer 1

Judging organisational motivation and ensuring coordination in resources

Question 2

Controlling process?

Answer 2

1- setting up targets
2- measuring actual performance
3- comparison of actual performance with standards
4- analysing deviation
5- taking corrective measures
6- feedback in controlling

Question 3

Relationship between planning and controlling?

Answer 3

1- planning without controlling is meaningless, similarly controlling is blind without planning
2- both are forward looking and backward looking
3- planning is prescriptive, controlling is evaluative

Question 4

Measures of analysing deviation?

Answer 4

1- management by exception
2- critical point control