Continuum of Care Flashcards

1
Q

What is the definition of continuum of care?

A
  • Integrated system of care
  • composed of services and integrating mechanisms which guide/track person(s) over time
  • utilizing comprehensive array of physical/mental health and social services
  • spanning all levels of care intensity
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2
Q

What are the 3 major factors driving continuum of care?

A
  1. decreased length of hospital stay (LOS)
  2. movement towards more home care/community care
  3. regionalization - impact on continuum of care concept
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3
Q

Define “integrate”

A

Integrate means to combine parts to form a whole.

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4
Q

What are three goals of continuum of care?

A

Provide seamless care from hospital to home/community.
Patient/family knows what to expect at each stage of illness/interaction with Health Care system.
Maintenance of quality and continuity of patient care in the changing healthcare environment.

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5
Q

What does “continuity of patient care” refer to?

A

Refers to personalized, continuous care.

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6
Q

Where does continuity of patient care begin?

A

Begins at point of entry into the health care system

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7
Q

When does continuity of patient care end?

A

Continues until patient’s health-related problems/needs resolved.

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8
Q

What are some means of resolving patients’ health-related problems/needs?

A

Interpersonal
Interdisciplinary
Collaboration and communication
Focus on patient/family

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9
Q

When did regionalization emerge as a concept in healthcare?

A

Regionalization concept emerged out of the 1993 “New Directions for Healthy BC” report.
do not need to memorize this date for exam

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10
Q

What are some goals of regionalization?

A

Look at unique health care needs of the community
integration of Continuum of Care concept
reduction in agency centeredness
promotion of patient-centered care through development of inter-disciplinary teams
promote collaboration of care between agencies
Improve communication between acute care agencies / community agencies to provide Continuity of patient care

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11
Q

When does discharge planning begin?

A

Discharge planning begins upon patient’s admission.

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12
Q

What occurs during stage 1 of discharge planning? (Nurse’s role)

A

Nurse’s role as first patient point of contact with hospital patient:

  • admission assessment/”getting to know the patient”
  • caregiver assessment
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13
Q

What occurs during stage 2 of discharge planning? (Nurse’s role)

A

Nurse as patient advocate:

  • involving other HCP’s in the plan
  • initial discharge date
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14
Q

What occurs during stage 3 of discharge planning? (Nurse’s role)

A

“getting ready to go home”

Nurse’s role in contacting the community team

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15
Q

What occurs during stage 4 of discharge planning? (Nurse’s role)

A

Making the transition.

Involves Home Health nurse, patient, family carer

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16
Q

What are some components of an effective discharge?

A

Occurred in stages
Inter-professional collaboration( trust, blurring boundaries & leadership)
Sufficient timing of provision and receipt of information
Clear communication-> Circles of communication ( Team, PT & Family, community)
“Close the Loop” and “fill in the picture”

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17
Q

What are some barriers to discharge planning process?

A
  • Time available + timely info (4d - 2m) discharge
  • cost
  • availability of HHCNs/care continuity
  • paternalistic attitudes
  • “chopping and changing”
  • communication gaps
  • insufficient resources for need e.g. 21 h for 2 person transfer; pain management.
  • lack of family caregiver involvement
  • unclear consideration of home environment
18
Q

What are “paternalistic attitudes”?

A

Old-school idea that the doctor/nurse knows best and they tell the patient what to do and make all the decisions.

19
Q

What is “chopping and changing”?

A

Changing nurses/hospitals/doctos

20
Q

What are some benefits to continuum of care to the patient/family?

A
  • improved quality of care
  • ease patient/family fears and insecurities
  • improved patient outcomes
  • decreased length of hospital stay
  • appropriate/timely referrals
  • decreases duplication of services
  • decreases post-hospital complications
  • decreases rate of hospital re-admissions
21
Q

What are some benefits of continuum of care to health care professionals?

A
  • heightened awareness of resources
  • decrease in frustration
  • more efficient use of professional time
22
Q

What is the definiton of home health care?

A

Programs and services work in tandem with other parts of the health care system.

To provide people with the right services at the right time and in the right environment to meet their health care needs.

23
Q

What are 4 key objectives that guide the delivery of home health services?

A

Provide the support necessary for clients to remain in their own homes for as long as possible.
Provide at-home services to clients who would otherwise require admission to the hospital.
Provide assisted living and residential care services to clients who can no longer be effectively supported in their own homes.
Provide end of life care.

24
Q

What is the home health philosophy?

A

Home health is committed to promoting the well-being, dignity and independence of clients and their families. Home Health Care division aims to supplement (not replace) and complement care provided by individuals, families and communities.

25
Q

What are some principles guiding Home Health Philosophy of care?

A

Clients /families should have information needed to make decisions about lifestyle/care.
Services will complement/supplement not replace individual’s efforts to care for selves with assistance from family/friends/community
Clients have right to make own care decisions including right to ‘live at risk’
HHC services will promote the well-being, dignity and independence of clients

26
Q

What are some things that might trigger a need for home care services?

A
  • Discharge from hospital related to sudden event i.e. CVA
  • Worsening of chronic health condition requiring more care than available in home setting
  • Person with ongoing difficult health issues finding it more and more difficult to care for themselves at home.
27
Q

How are referrals made to home health? (Who makes them?)

A
  • clients, family, physicians, concerned neighbours can call in and make a referral.
  • The hospital can make a referral
  • all referrals go through HHC office Intake nurse
28
Q

What does the home health Intake Nurse do when she receives a referral to home health?

A

Once the Intake Nurse has a referral she will screen it, prioritize it (1-3) and forward it to the appropriate discipline.

29
Q

What are some examples of home health care professionals?

A
Case managers
Liaison Nurse (formerly known as hospital case managers)
Home Care Nurses (RNs and LPNs)
Social worker/palliative social worker
Rehabilitation Therapists (OT/PT)
Important others: clerical support
unit aide
CRN/palliative CRN
HSCL (Health Services for Community Living)
Team Leader
30
Q

What is the role of a hospital liaison nurse?

A

Formerly known as Hospital Case Managers
Recent job description and pay level change
Not considered an ‘emergency service’- no cells or pagers.
How do you think these changes might impact the continuum?

31
Q

What are the five steps of a case manager’s “process”?

A
  1. comprehensive assessment
  2. develop individualized care plan
  3. arrange various services
  4. monitor ongoing client needs
  5. re-assess/review care plan
32
Q

What is the purpose of the long term care program?

A

Assists adults who have chronic, health related problems to maintain an optimal level of independent functioning.

33
Q

What is the role of a home care nurse?

A
They are direct care providers.
They:
-assess
-provide direct care
-teach
-supportive counselling
-referrals
-end of life care
-coordinate care
34
Q

What is the role of the LPN in home health care?

A

Restricted scope of practice
Simple dressings
DOTs (Deligation of Task) ( e.g..medication management, catheter care, eye drops, ostomy care)
Positive addition to the team

35
Q

What is the role of student nurses in home health care?

A

Clinic and home visits
Dressings, catheter changes, insulin d/u for the week.
Teaching about medications, wound care nutrition, chronic illnesses.
Stable palliative patients
Other?

36
Q

What is the role of rehab therapists in home health care?

A

OT and PT
Assessments for adaptive aids, mobility aids, equipment needs, safety in the home (clients and home support workers), falls prevention, post surgical therapy.

37
Q

What is the role of social workers in home health care?

A

Assisting with complex care needs of clients including financial assistance, housing issues, drug and alcohol issues, abuse issues

38
Q

What are the eligibility requirements for home health care services?

A

Canadian Citizen or landed immigrant status.
BC residency.
Require care following discharge from hospital, care at home rather than hospital, or care because of a terminal illness.
Have a local doctor.

We do not serve persons whose primary handicap is developmental disability.

39
Q

What are the eligibility requirements for subsidized services?

A

19 years of age or older
Lived in BC for 3 months or more
Canadian citizen or permanent resident status
Unable to function independently because of chronic health-related problems or have been diagnosed with an end-stage illness

40
Q

What is a DOT (Delegation of Task)?

A

Community health workers can perform some functions that are delegated to them from a nurse. This delegation of task is called a DOT. DOTs are often for medication management, catheter care, eye drops, ostomy care