constriction new study guide communcation Flashcards

1
Q

What percentage of conversations do
listeners remember of what they hear?
A. 10%
B. 30%
C. 50%
D. 90%

A

a

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2
Q

What percentage of conversations do
speakers remember of what they say and
do?
A. 30%
B. 50%
C. 70%
D. 90%

A

d

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3
Q

PTER 1 ► COMMUNICATION SKILLS
3. When giving presentations, people should do
which of the following?
A. present extra information beyond their
primary goal to demonstrate their
expertise
B. speak quickly to get in as much
information as possible
C. speak as loudly as possible to ensure
they can be heard
D. keep the conversation short and on topic

A

d

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4
Q

Which of the following should people do to
effectively listen?
A. keep their mobile phone volume up so
they do not miss a phone call
B. listen objectively with the intent to
understand the speaker’s perspective
C. ask questions as they think of them so
they don’t forget to ask them later
D. avoid eye contact with the speaker

A

b

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5
Q

Which of the following statements is true
about texting and a subcontractor change
order?
A. It is a good practice to text authorization
of a change order to your subcontractors
as long as you are sure they have a
smartphone.
B. It is a good practice for your
subcontractors to text you an RFI before
proceeding with a change order request.
C. Texting your subcontractor that a change
order is coming later in the day is a
good practice.
D. Texting contract amendments is a good
practice because it saves time and saves
the changes in the cloud.

A

c

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6
Q

What does RFI stand for?
A. right for inclusion
B. response from institute
C. request for information
D. regular foam insulation

A

c

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7
Q

An owner-initiated change order should
include which of the following?
A. expected duration of individual activities
described in the change order
B. potential future cost impact of the
change
C. reference to contract documents
describing the change in detail
D. subcontractors to be used to complete
the change

A

c

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8
Q

A job diary should be maintained by whom?
A. superintendent
B. foreman
C. project manager
D. all members of the project management
team

A

d

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9
Q

If a job has more than one shift, how often
should a daily report be completed?
A. once a day
B. each shift
C. twice a day
D. once a week

A

b

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10
Q

Daily reports are primarily created by
whom?
A. field laborers
B. project manager
C. superintendent
D. estimator

A

c

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11
Q

Meeting agendas should be
distributed .
A. at least one day prior to the meeting
B. at the beginning of the meeting
C. about one day after the meeting
D. any time during the project

A

a

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12
Q

Which of the following types of meetings is
typically held at regular weekly or biweekly
intervals throughout the project?
A. preconstruction meetings
B. progress meetings
C. postconstruction meetings
D. coordination meetings

A

b

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13
Q

metting minutes be distributed

A

about one day after the meeting

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