Conflict Management Flashcards
What does POPS stand for?
Public order public safety
What is the human rights act 1998?
To protect the right and freedoms of every citizen and ensure the courts and tribunals, government ministers and all other public authorities act in a way that upholds these rights and freedoms.
What is section 3 of the criminal law act?
A person may use such force as is reasonable in the circumstances to;
1 prevent a crime
2 assist in the lawful arrest of offenders, suspect offenders or people unlawfully at large
What is common law?
It recognises that there are many circumstances in which a person may use force if necessary without committing a crime. This includes to;
1 protect themselves from attack
2 act in defence of others to prevent crime
What is section 117 of PACE 1984?
The responsibility for the use of force rests with the individual officer who is answerable to both criminal and civil courts. The court expects you to be able to justify your decision to use force and the level of force used. This can only be used once someone is detained under PACE.
What is section 76 of the criminal justice and immigration act 2008?
This sets out what degree of force is reasonable under the defence of self defence or the defences set out in section 3(1) of the criminal law act (use of force in the prevention of crime or making an arrest).
What is section 136 of the mental health act 1983?
This allows officers the power to remove and mentally disordered person without a warrant and take them to a place of safety (eg hospital).
This is only exercised in a public place. You are not allowed to exercise this at a dwelling/flat/room/any yard/garden/garage/outhouse that is used in connection with the dwelling.
What might a person display prior to being aggressive?
1 anxiety
2 loss of verbal control
3 loss of physical control
What are some signs of anxiety?
1 sweating and pacing about
2 consistently arguing and swearing
3 being belligerent towards others
4 making unwarranted sexual remarks
5 arguing increasingly with others
6 refusing to follow instructions
7 seeing oneself as victimised
What are signs of loss of verbal control?
1 Unintelligible and disjointed communication
2 vulgar and incoherent speech
3 teeth barring
What are examples of loss of
Physical contact?
1 Direct, prolonged eye contact
2 rolling back and forth
3 expanded veins in the arms and face
4 a change in facial colour
5 the head being tilted back
6 standing tall to maximise height
7 kicking the ground
8 exaggerated movements, especially with the hands
9 clenched fists
What different ways do we communicate and how much of each one do we use to communicate ?
1 7% of the message is through spoke words
2 38% of the message is through the tone of voice (volume, intonation, pitch and speed of the words)
3 54% of the message i through body language (movement, gestures and facial expressions).
What are the 3P principles?
1 PRIOR : anything that an officer may be involved with prior to an encounter, for example, briefings
2 PRESENT : anything that an officer may be involved with during an encounter. This may be subconscious depending on the situation and the officer
3 POST : post event examples include debriefing, statement writing, use of force reporting , etc. the officer would need to review and reflect on what happened in the previous areas.
What is COUCHFACED?
Confidentiality
Orders and instructions
Use of force
Conduct
Honesty and integrity
Fitness for work
Authority, respect and courtesy
Challenging and reporting improper behaviour
Equality and diversity
Duties and responsibilities
What does POP stand for?
Person
Object
Place
