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RICS APC > Conflict avoidance, management and dispute resolution procedures - lvl 1 > Flashcards

Conflict avoidance, management and dispute resolution procedures - lvl 1 Flashcards

1
Q

What is a conflict?

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2
Q

When do disputes arise in your role?

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3
Q

What can you do if negotiations break down?

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4
Q

What is a conflict of interest?

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5
Q

What do the RICS Rules of Conduct say about avoiding conflicts of interest?

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6
Q

Give examples of ways that conflict can be avoided.

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7
Q

Why is good management important?

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8
Q

What are the benefits of clear contract documentation?

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9
Q

How can good record keeping avoid conflict?

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10
Q

How do reporting and proactivity avoid conflict?

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11
Q

What is Alternative Dispute Resolution (ADR)?

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12
Q

Why might you prefer to pursue ADR rather than litigation through the Courts?

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13
Q

Tell me about a conflict of interest check you have carried out.

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14
Q

What would you do if you perceived/actual conflict of interest?

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15
Q

Can you tell me about any recent RICS guidance relating to conflicts of interest?

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16
Q

What is the practice of dual agency/double dipping?

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17
Q

Tell me about recent RICS guidance relating to dual agency/double dipping.

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18
Q

What is the difference between an arbitrator and an independent expert?

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19
Q

Can you tell me about any other types of ADR?

A
20
Q

Explain the role of the Civil Procedure Rules (CPRs)

A
21
Q

What does CPR Rule Direction 35 Relate to?

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22
Q

Can you tell me about PACT in relation to lease renewals?

A
23
Q

What is the role of RICS in dispute resolution?

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24
Q

What RICS guidance are you aware of relating to dispute resolution, ADR or roles in dispute resolution?

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25
Q

Which tribunals are you aware of?

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26
Q

What are the differences between conflict avoidance and dispute resolution?

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27
Q

Which dispute resolution decisions lead to a binding decision?

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28
Q

What RICS guidance relates to conflicts of interest for dispute resolvers?

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29
Q

Explain the RICS conflict avoidance pledge to me.

A

RICS APC (38 decks)

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