Conflict avoidance Flashcards
What is Independent expert determination?
Expert determination is a private process involving an independent technical expert. They make a binding decision on technical rather than legal issues and have the power to ask questions of the parties before rendering their decision.
How can you avoid conflict in the first instance?
- clearly state in all tender / contract documents exactly what is required of parties
- ensure continuous effective communication between parties
- put everything in writing to ensure there is always documented evidence should a dispute arise
- Follow company procedures and policy (including QA process)
- Following RICS standards, professional statements and guidance
If a conflict occurs, how do you deal with it initially?
- raise the issue with all parties and to try resolve through communication & negotiation
- a face-to-face meeting is usually the best way to find a resolution
What could indicate the success of a final account negotiation?
- all parties leave happy
- costs agreed and within client budget
- negotiation resolved in a timely manner
What is the most common cause of disputes?
- commercial aspects
- unclear or conflicting specifications / drawings
- teams under pressure (poor or rushed decisions made)
- insufficient detail / consideration given to building contracts prior to signing
- unclear scope of service
What do you do if negotiation breaks down & the matter cannot be resolved?
- Consider an ADR (alternative dispute resolution)
What is ADR?
- Alternative Dispute Resolutions
- these are methods of resolving disputes other than traditional, binding dispute resolution procedures of litigation and arbitration
What are the main forms of ADR?
- negotiation
- mediation
- adjudication
What are the advantages of ADR generally?
- quicker
- cheaper
- assists in preserving relationships between parties
What is the TCC?
- Technology & Construction Court
- handles disputes about buildings, engineering & surveying
- TCC does not usually handle cases with a value of less than £250K, unless there is good reason
What is a calderbank offer?
- a private & confidential offer made by one party to another party which is intended to settle a dispute
- it must be a genuine offer, capable of being accepted
- if the offer is not accepted, it cannot be revealed to an independent dispute resolver until the arbitrator has made their decision on the dispute & all thats left to decide is cost of arbitration
- if the arbitrators award is less than the Calderbank offer, the party which refused to accept the offer can be liable for all or most costs
What are early warning signs?
- contracting parties can adopt measures that provide early warning as emerging issues, such as reduced communication which could signal potential insolvency
- early warning signs can prove valuable in avoiding conflict arising going forward
- they could be initiated through regular reporting, independent review & open / transparent communications between contracting parties
What is the Housing Grants, Construction & Regeneration Act 1996?
- a UK Act of Parliament which mainly mains to ensure payments on construction projects are made promptly and disputes are resolved quickly & effectively
What does the HGCRA 1996 stipulate in relation to disputes?
- Sections 108 and 108A
- States that construction contracts must provide for any dispute arising under a construction contract to be decided by an independent adjudicator, at any time
What is mediation?
- a form of ADR where parties agree on an independent, third-party neutral system to facilitate discussions between parties to reach settlement
- the power to settle remains with the parties, with the process led by the mediator
- encourages coming together & agreement
- the process can be initiated at any time
- the mediator does not award a winning party
- the process is non-binding
What are the 2 main types of mediation?
- Facilitative
- Evaluative
What is facilitative mediation?
- mediator encourages meaningful dialogue between parties, ensuring a focus is maintained on achieving a positive outcome
- the mediator assists in highlighting common aims
- the mediator helps each party understand the others position, strengths and weaknesses
- the mediator essentially facilitates the discussion which leads to agreement
- they do not personal assessments or recommendations for settlement