Conduct Ethics - Client money Flashcards

1
Q

What does the RICS Publish regarding client money?

A
  • Professional statement: Client money handling (1st ed Oct 2019) (4 x £20 notes on cover)
  • RICS Client Money Protection Scheme for Surveying Services or Property Agents (“the Scheme”)
  • RICS Client Money Protection Scheme Rules (“the Rules”)

Scheme Rules take precedent in event of any ambiguity/conflict.

Any reg-firm holding client money Must register with one of the Scheme options.

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2
Q

Name the key parts of the professional statement of client money handling

A
  • Holding clients’ money
  • Information to clients
  • Receipts of client money
  • Payments from client account
  • Accounting records and control
  • Compliance
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3
Q

Explain the RICS’ definition for Client Money

A

As per Professional statement Client money handling (2019)

Money in form of any currency (cash/cheque/electronic transfer) that:

  • RICS regulated firm holds-for or receives on behalf of another person, includ sthe regulate firm as a stakeholder, and:
  • is not immediately due and payable to the firm for its own account.

It excludes fees paid in advance for professional work agreed to be performed, unless the fees are for work undertaken as a property agent as defined by the Rules of RICS Money Protection Scheme for Property Agents.

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4
Q

Explain the process for setting up a client account.

A
  • Set up account that is in the client’s name
  • Agree the terms and advise clients on the bank details (name of account and bank full name and address)
  • Generate a client ledger
  • Clients must always have access to the funds
  • Agree whether client needs to instruct all payments or can proceed under management agreement
  • Clients’ money must be kept separate and clearly identifiable
  • interest on the account must be agreed with the client as to who keeps
  • You must maintain a running balance/ledger of any transactions
  • The account must never be overdrawn (supplement deficit with office account if necessary)
  • Once services are complete the account must be closed with balances reimbursed (or donated to charity if unidentified recipient after 3 years (indemnity and record must be kept))
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5
Q

What is a client money account?

A

Account in the name of the RICS-regulated firm, a wholly owned subsidiary company of the firm, or an appropriately contracted third-party transaction provider, holding client money that belongs to:

  • a single client of the firm (“discrete client money account”)
  • more than one client of the firm (“general money account”)
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6
Q

What is a client ledger?

A

Record of all payments and receipts in chronological order with a running balance showing the amount of money held by the firm on behalf of its clients.

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7
Q

How does the RICS regulate its firms/members on client money

A
  • Professional Statement: Client money handling (2019)
  • Rules of Conduct:
    • Rule 1 / 1.10 = Firms keep client money safe and have appropriate accounting controls
    • Rule 1 / 1.11 = Members do not misuse client money and comply with the controls intended to keep it safe.
    • Rule 1 / 1.13 = Members and firms do not facilitate any financial crime including money laundering, tax evasion, bribery or corruption. Firms have processes in place to prevent directors, partners or employees doing so.
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8
Q

What can you tell me about the RICS’ Client Money Protection Scheme?

A

Version 1 - effective April 2019

  • Used as a last resort for RICS regulated firms for when they cannot repay clients money

Can pay out up to:

  • Up to £50k per claim
  • Scheme as a whole can pay out £10.3m per year.

Purpose of the Scheme are:
- To allow firms to offer client money protection as per the Rules, and

  • To compensate clients of an RICS firm who is unable to repay a client’s money
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9
Q

What are the key objectives of the RICS’ professional statement on handling client’s money?

A
  • client money is kept safe
  • client money accounts are used for appropriate purposes only and
  • RICS-regulated firms have the appropriate controls and procedures to safeguard
    client money.

Applies to all members and regulated firms in the UK.

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10
Q

What are the key requirements for Firms in the professional statement for client’s money

A

2.2.1 - Holding clients’ money

2.2.2 - Information to clients

2.2.3 - Receipts of client money

2.2.4 - Payments from client account

2.2.5 - Accounting records and control

2.2.6 - Compliance

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11
Q

How would a sole practitioner deal with a period of incapacity, absence, death or extended period away?

A

Rules of Conduct Obligations for firms requires professional work to continue during any periods of incapacity death, inability to work or absence. Locum agreement as part of Client Money handling professional statement.

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12
Q

What other forms does the RICS provide regarding business continuity?

A

Power of Attorney; form held in Client Money professional statement section

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13
Q

What are the key requirements for Members in the professional statement for client’s money

A
  • 2.3 - RICS members Must
  • ensure compliance with all anti-money laundering legislation, rules and regulations for
    all receipts of client money
  • ensure compliance with the mandatory requirements of the latest edition of the RICS
    professional statement Countering bribery and corruption, money laundering and
    terrorist financing
  • follow all procedures for handling client money at the firm where they work
  • not override any controls in place to protect client money
  • make appropriate disclosures to a senior member of the firm or a regulator immediately if they become aware of any risk of or actual misappropriation of client money and to keep a written record of that disclosure.
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14
Q

Give me examples of Client Money

A
  • a payment on account of costs generally
  • rents and service charges
  • interest credited to a client account (unless the firm retains interest by agreement)
  • arbitration fees
  • client money held but due to be paid to contractors
  • auction sale proceeds where the firm is acting as an agent not as a principal
  • commission received on the placement of insurance for members of the designated
    professional body scheme for general insurance distribution activity where the client
    has not given the RICS member or RICS-regulated firm informed consent to retain
    the commission.
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15
Q

Give me examples of Office Money

A

Office money includes but is not limited to:

  • interest on general client accounts that by agreement with the client does not
    accrue to the client – the bank or building society should be instructed to credit
    such interest to the office account
  • payments received for fees due to the RICS member or RICS-regulated firm against
    a bill or written notification of costs incurred, which has been given or sent
  • disbursements already paid or disbursements incurred but not yet paid by the RICS
    member or RICS-regulated firm
  • money paid in advance in respect of an agreed fee for surveying services (but not
    property agent work in England).
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16
Q

How much can the Money Protection Scheme repay?

A
  • Up to £50k per claim
  • Scheme as a whole can pay out £10.3m per year.
17
Q

What information Must be provided to clients for handling client money?

A

As per 2.2.2 and 3.2 of Client money professional statement:

  • Confirm client money held in client bank account and provide full name and address of bank and account title
  • Confirm if firm has exclusive control of account (if client can access it isn’t exclusive control) and confirm if account in name of regulated firm, a wholly owned subsidiary or a third-party transaction provider.
  • Advise fees paid in advance for surveying services are not covered under the CMPS.
  • Disclose all commissions earned by the firm while managing their property.
  • Advise how unidentified funds are dealt with (reasonable steps taken to identify owner of money and after 3 years sums must be donated to charity and a receipt and indemnity will be retained that would reimburse and identified beneficiaries)
  • Issue copy of the firm’s written procedures for handling client money
  • Should also provide clarity that any commission taken on payments made to contractors, the commission charges should be clearly identifiable on client statements.
18
Q

What agreements Must be made with clients for handling client money?

A
  • Whether interest earned on client’s account will be paid back or retained by the firm (2.2.3)
  • Whether payments on behalf of the made on behalf of client will be included in management agreement or separate written instructions required each time. (2.2.4)
  • How and when fees will be taken (3.4)
  • Whether the client will need to be notified each time fees are deducted or not notified (2.2.4 / 3.4)
  • The value of payment which can be made without additional authorisation and instructions as to who can be the authoriser (3.5.4)
19
Q

What Must firms do in regard to accounting records and controls when handling client’s money?

A
  • Keep records and accounts that show all dealing with client money and demonstrate all the money is held in the client account
  • Have procedures and controls to ensure payments in/out are in accordance with client’s instructions
  • Undertake regular reconciliations of client account and have this reviewed by principal of senior members of staff.
  • Publish their client money handling procedures on the firm’s website
  • Ensure overdrawn balances are prevented by firm’s systems and controls. Any overdrawn accounts must be investigated and rectified immediately. Transferring funds from the office account may be required to cover the deficit.
  • Control and protect accounting systems, client data and computer systems.
20
Q

What Must firms do regarding receipts and payments of client’s money?

A

Receipts:
- Log all cheques and cash received in the office and have a process to ensure those funds are banked

  • Have a pre-numbered duplicate receipt for cash receipts and issue copy to client.

Payments:
- Provide supporting evidence showing authorisation for all payment requests

  • Authorisation can be physical signature or email.
21
Q

Would you accept cash from a client?

A
  • It is generally best practice to NOT accept cash and to have a NO cash policy,

, although The Money Laundering, Terrorists Financing, and Transfer of Funds Regulations (2017) has a treshold of payments not exceeding $10k Euros (£9k), it would be prudent to request the money via electronic transfer.