CompTIA A+ 1002: Refresher of 1001 Flashcards
A+ 1001 Refresher: Troubleshooting Methodology Step 5?
Identify the Problem Test the Theory Establish a Plan of Action Document the Findings Verify Full System Functionality Establish a Theory
Verify Full System Functionality
Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned
A+ 1001 Refresher: Troubleshooting Methodology Step 2?
Identify the Problem Test the Theory Establish a Plan of Action Document the Findings Verify Full System Functionality Establish a Theory
Establish a Theory of Probable Cause
Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned
A+ 1001 Refresher: Troubleshooting Methodology Step 6?
Identify the Problem Test the Theory Establish a Plan of Action Document the Findings Verify Full System Functionality Establish a Theory
Document your Findings
Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned
A+ 1001 Refresher: Troubleshooting Methodology Step 3?
Identify the Problem Test the Theory Establish a Plan of Action Document the Findings Verify Full System Functionality Establish a Theory
Test the Theory
Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned
A+ 1001 Refresher: Troubleshooting Methodology Step 4?
Identify the Problem Test the Theory Establish a Plan of Action Document the Findings Verify Full System Functionality Establish a Theory
Establish a Plan of Action
Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned
A+ 1001 Refresher: Troubleshooting Methodology Step 1?
Identify the Problem Test the Theory Establish a Plan of Action Document the Findings Verify Full System Functionality Establish a Theory
Identify the Problem
Explanation:
Identify = Identify the Problem
Establish a Theory = Establish a Theory of Probable Cause (Question the Obvious First)
Test = Test the Theory, determine the Cause
Establish a Plan = Establish a Plan of Action to Resolve the Problem, Implement the Solution
Verify = Verify Full System Functionality, and if applicable, Implement Preventative Measures
Document = Document your Findings, Actions, Process, Outcomes - Lessons Learned
A+ 1001 Refresher: PORT 21?
SSH
Telnet
SMTP
FTP
FTP
File Transfer Protocol
A+ 1001 Refresher: PORT 427?
SLP
SMB
AFP
HTTPS
SLP
Service Location Protocol
A+ 1001 Refresher: PORT 22?
DNS
FTP
TELNET
SSH
SSH
Secure Shell
A+ 1001 Refresher: PORT 23?
SNMP
SMTP
TELNET
SSH
TELNET
A+ 1001 Refresher: PORT 25?
SSH
FTP
SMTP
SNMP
SMTP
Simple Mail Transfer Protocol
A+ 1001 Refresher: PORT 143?
HTTPS
SNMP
AFP
IMAP
IMAP
Internet Message Access Protocol
A+ 1001 Refresher: PORT 443?
HTTP
SSH
DNS
HTTPS
HTTPS
Hypertext Transfer Protocol Secure
A+ 1001 Refresher: PORT 3389?
DHCP
LDAP
RDP
SSH
RDP
Remote Desktop Protocol
A+ 1001 Refresher: PORT 137 - 139?
NETBIOS/NETBT
SLP
AFP
DHCP
NETBIOS/NETBT