Company Officer Ch 2 Flashcards
How are decisions and information sent from the top of the scalar structure? (32)
Through intermediate levels
One of the features of the scalar structure is that information is _____ for decision-making. (32)
centralized
Which of the following BEST describes the purpose of line personnel in the fire service? (33)
Delivering services to the public
Staff personnel in the fire service are MOST likely to perform what type of function? (33)
Logistics
Staff duties may MOST likely to be assigned to line personnel: (34)
in volunteer organizations
In a centralized system, decisions are made by: (34)
one person at the top
Inside a centralized structure, in which of the following instances would the span of control MOST likely be exceeded unless it is delegated? (34)
Large organizations
Decision-making authority should be delegated to the _____ in a decentralized organizational structure. (34)
lowest level possible
Which of the following is MOST likely to be a reason why authority may be decentralized? (35)
To allow expeditious handling of most matters
The delegation of authority is BEST described as the process of providing: (35)
subordinates with authority, direction, and resources.
Which of the following describes the BEST way to alleviate concerns over delegating authority? (35)
Through training programs
The principle that each subordinate must have only one supervisor describes the concept of: (35)
unity of command.
The MOST likely problem to arise from having more than one supervisor is that employees follow the last order received without: (36)
performing the previous order
Which of the following concepts is BEST illustrated by the fire chief issuing general orders that are then translated into specific assignments by supervisors? (36)
Chain of command
Sidestepping can generally be seen as an attempt to _____ chain of command. (36)
circumvent
Which of the following is the BEST way to reduce sidestepping? (37)
Redirect all concerns up the chain.
Functional supervision is MOST often useful when the distinction between _____ is blurred. (37)
line and staff functions
Span of control refers to the number of: (37)
subordinates and/or functions one individual can effectively supervise.
The model ratio found in the National Incident Management System-Incident Command System (NIMS-ICS) is one supervisor to _____ subordinates or functions. (37)
3 to 7
Effective supervision becomes easier within a span of control when: (38)
tasks are simple and repetitive.
Which of the following BEST describes a challenge to effective supervision in a span of control? (38)
Tasks being performed are complex
The span of control may be exceeded when the Incident Commander: (38)
fails to delegate authority properly.
Which of the following BEST describes the concept of division of labor? (39)
Dividing large jobs into smaller tasks for individuals