Company Officer Ch 2 Flashcards

1
Q

How are decisions and information sent from the top of the scalar structure? (32)

A

Through intermediate levels

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

One of the features of the scalar structure is that information is _____ for decision-making. (32)

A

centralized

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which of the following BEST describes the purpose of line personnel in the fire service? (33)

A

Delivering services to the public

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Staff personnel in the fire service are MOST likely to perform what type of function? (33)

A

Logistics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Staff duties may MOST likely to be assigned to line personnel: (34)

A

in volunteer organizations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

In a centralized system, decisions are made by: (34)

A

one person at the top

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Inside a centralized structure, in which of the following instances would the span of control MOST likely be exceeded unless it is delegated? (34)

A

Large organizations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Decision-making authority should be delegated to the _____ in a decentralized organizational structure. (34)

A

lowest level possible

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Which of the following is MOST likely to be a reason why authority may be decentralized? (35)

A

To allow expeditious handling of most matters

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

The delegation of authority is BEST described as the process of providing: (35)

A

subordinates with authority, direction, and resources.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Which of the following describes the BEST way to alleviate concerns over delegating authority? (35)

A

Through training programs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The principle that each subordinate must have only one supervisor describes the concept of: (35)

A

unity of command.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

The MOST likely problem to arise from having more than one supervisor is that employees follow the last order received without: (36)

A

performing the previous order

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Which of the following concepts is BEST illustrated by the fire chief issuing general orders that are then translated into specific assignments by supervisors? (36)

A

Chain of command

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Sidestepping can generally be seen as an attempt to _____ chain of command. (36)

A

circumvent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Which of the following is the BEST way to reduce sidestepping? (37)

A

Redirect all concerns up the chain.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Functional supervision is MOST often useful when the distinction between _____ is blurred. (37)

A

line and staff functions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Span of control refers to the number of: (37)

A

subordinates and/or functions one individual can effectively supervise.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

The model ratio found in the National Incident Management System-Incident Command System (NIMS-ICS) is one supervisor to _____ subordinates or functions. (37)

A

3 to 7

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Effective supervision becomes easier within a span of control when: (38)

A

tasks are simple and repetitive.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Which of the following BEST describes a challenge to effective supervision in a span of control? (38)

A

Tasks being performed are complex

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

The span of control may be exceeded when the Incident Commander: (38)

A

fails to delegate authority properly.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Which of the following BEST describes the concept of division of labor? (39)

A

Dividing large jobs into smaller tasks for individuals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Division of labor is important in organizational structures because it helps: (39)

A

make specific, clear-cut assignments.

25
Q

In the division of labor, work groups are often created based on which of the following elements? (39)

A

Available resources

26
Q

All positions within the organization must be _____ in order for the division of labor to be effective. (39)

A

clearly defined

27
Q

Which of the following elements should be provided so personnel are able to perform a variety of tasks with proficiency? (39)

A

Cross-training

28
Q

The primary means of categorizing a public fire and emergency services organization is by: (40)

A

its precise source of funding.

29
Q

In public fire and emergency services organizations, its jurisdiction may be tied to: (40)

A

local zoning regulations

30
Q

MOST municipal fire and emergency services organizations structure themselves to reflect what type of government structure? (41)

A

Local

31
Q

The size of municipal fire and emergency services organizations primarily depends upon population and: (41)

A

geographic area served.

32
Q

Which type of municipal organization is MOST likely to have personnel that serve multiple roles in order to provide a full range of services? (41)

A

Small

33
Q

Which type of fire and emergency services jurisdiction is MOST likely to augment small town and rural fire departments? (42)

A

County

34
Q

Which type of public fire and emergency services organization is not under a specific government jurisdiction? (43)

A

Fire district

35
Q

Which type of public fire and emergency services jurisdiction is generally organized for forest, wildland, and urban-interface fire suppression? (43)

A

State/provincial

36
Q

Which public fire and emergency services jurisdiction is MOST likely to provide training academies for local departments? (43)

A

Federal

37
Q

Organizations stationed on military installations are protected by which type of public fire and emergency services jurisdiction? (43)

A

Federal

38
Q

The U.S. Fire Administration (USFA) primarily provides _____ through the National Fire Academy (NFA). (43)

A

training courses

39
Q

A presidential order for mutual aid is MOST likely to be issued to which organization? (43)

A

U.S. Department of Defense

40
Q

Which organization is MOST likely to provide fire fighting teams for maritime vessels carrying aircraft? (44)

A

Canadian Defense Department

41
Q

Which agency trains, equips, and funds tribal fire and emergency services organizations in the United States? (44)

A

Bureau of Indian Affairs

42
Q

Industrial fire brigades are MOST likely to be established in accordance with NFPA®: (44)

A

600 and 1081.

43
Q

Industrial fire brigades may be established because of: (44)

A

a reduction of insurance rates.

44
Q

Businesses that maintain their own resources such as facilities, personnel, and equipment often enter into: (45)

A

mutual aid agreements.

45
Q

For-profit fire and emergency services organizations are: (45)

A

becoming more prominent.

46
Q

What source of funding is available to nonprofit fire and emergency services organizations? (45)

A

Federal funding

47
Q

Career (full-time) fire service organizations are MOST likely to be found in: (45)

A

Large cities.

48
Q

Which type of staffing makes up approximately seventy percent of fire and emergency services organizations? (46)

A

Volunteer

49
Q

Volunteer organizations are MOST likely to receive oversight from: (46)

A

a governing board.

50
Q

Which type of fire service organization may keep full-time personnel as well as a cadre of volunteers for certain operations? (46)

A

Paid-on-call

51
Q

Which of the following department types MOST likely would include full-time career and volunteer members? (46)

A

Combination

52
Q

One of the MOST common challenges that organizations face in resource allocation is to: (47)

A

allocate available resources while staying within fiscal limitations

53
Q

Which of the following BEST describes the role of a Company Officer I regarding resource allocation? (47)

A

Make best possible use of available resources.

54
Q

A technique used for extending budgets by implementing alternative staffing procedures may be referred to as: (47)

A

call back.

55
Q

Which of the following BEST describes the relationship between multiple jurisdictions or organizations in an aid agreement? (47)

A

A result of reciprocal agreements

56
Q

Which of the following is the BEST reason for entering into an aid agreement? (48)

A

To share specialized resources

57
Q

Which of the following is the BEST reason for organizations in aid agreements to conduct joint training? (49)

A

To identify and rectify differences in procedures and equipment

58
Q

Outside aid agreements are similar to mutual aid agreements except that: (49)

A

payments are made in outside aid agreements.