COMMUNICATION & NEGOTIATION

Question 1

Tell me about your negotiating style.

Answer 1

Collaborative and solution-focused, aiming to understand all parties’ needs and find mutually beneficial outcomes through open communication and flexibility

Question 2

What do RICS set out as best practice for the use of social media?

Answer 2

Emphasising professionalism, transparency, and respect ensures that content is accurate, aligns with ethical standards, and upholds the organisation’s reputation.

Question 3

Tell me about how you ensure good communication.

Answer 3

By actively listening, providing clear and timely updates, using appropriate channels for different types of information, and seeking feedback to address any concerns

Question 4

Carlisle – how did you present your scenarios clearly?

How did you communicate effectively with your client?

Answer 4

By using visual aids like charts and graphs, structuring the information logically, and providing insightful summaries for each scenario.

I communicated well with the client by addressing their questions promptly, and ensuring the presentation was tailored to their specific concerns.

Question 5

Didcot – how did you challenge the applicant’s values?

How did you negotiate an acceptable resolution?

How was this documented?

Answer 5

I challenged the applicant’s values by providing relevant comparable evidence that would support my argument.

I negotiated by also taking on board some evidence provided by the applicant to reach a middle ground.

This was documented in reports that were provided as updates to the original FVA report.