Communication Mangement

Question 1

Communication Management Plan

Answer 1

documents who send info, who receives info, what info is sent, how info is sent, when and how often info is sent

Question 2

Number of Communication Channels

Answer 2

n(n-1) / 2

Question 3

Communication Methods

Answer 3

interactive (multi-directional, such as a meeting), Push (one-way outbound, such as an email), Pull (one-way inbound, such as a download from a website; self-service)

Question 4

Communication Types

Answer 4

Formal Written (complex problems, project management plans, memos, contracts), Formal Verbal (presentations, speeches), Informal Written (email, handwritten notes), Informal Verbal (meetings, conversations)

Question 5

Nonverbal Communications

Answer 5

body language, posture, facial expressions, hand motuons, etc.

Question 6

Para-lingual

Answer 6

pitch and tone of your voice to convey emphasis and importance