Communication in PT Flashcards
What is communication?
Communication is the most immediate tool used to interact with others.
Verbal
Talking
Non-verbal
Body language, demonstrations, emails, texting, notes
Empathy
The ability to image oneself in other person’s place and to understand the other person’s feelings, ideas, desires, and actions
Sympathy
Feeling the patient’s pain and stating as much, feeling “sorry for your loss”. Sympathy is appropriate but pity is not.
3 Domains of Learning
Cognitive, Psychomotor, Affective
Cognitive
Knowledge, application, analysis, synthesis, and evaluation deals with didactic learning. Examples: Facts, Exams.
Psychomotor
Perception, guided response, complex overt response, and adaption and deals with “hands-on” skills. Examples: Demonstrate, Skill Checks.
Affective
Attitudes, values, and character development, Applies to communication. Examples: Attitude, Evaluations.
Verbal
Messages conveyed orally from sender to receiver.
Non-verbal
Communication through body language and facial expressions.
Haptics
Demonstrate the use of touch as part of communication.
Proxemics
Distance between speaker and listener.
Oculesics
Eye Contact
Non-verbal Communication Components
Haptics, Proxemics, Oculesics, Gestures, Posture
