Communication and Negotiation Flashcards
Mount Carmel – how did you communicate during the meetings?
Verbally face to face at the presbytery. The meeting was structure with an agenda.
45 Cullen – how did you negotiate the budget?
I provided budget costs to refurbish the property to a lettable standard, I presented realistic budget costs to allow the client to make an informed decision and allocate a suitable budget figure to allow the work to be tendered.
Writing in BLOCK CAPITALS indicates?
You are shouting and avoid.
What would you do if an instruction is unclear via phone?
Listen carefully, repeat back what you are hearing make sure you understand.
Why use graphics and photographs or charts in a report?
Help understand quickly. Gains clarity and authority.
What is a negotiation?
When to parties come together to reach an end goal. Agreeable to all involved.
Name something you would do to prepare for a negotiation.
Define goals or outcomes, identify alternative scenarios to get the deal done, identify weaknesses in the parties’ position, list the reasons why the proposal is beneficial.
When delivering a presentation give an idea of how you can visualise your idea?
Embrace PowerPoint, videos and pictures, diagrams, and graphs.
How do you structure a presentation to clients?
Problem, pathway and solution with reasoning.
When do you check spelling in an email or report?
All the time.
Who is the person that you choose a font for in a report?
Appropriate for the reader.
Give an example why people write in plain English?
Faster write and read, friendly.
