Communication and Interaction

Question 1

What is Key message

Answer 1

Long lasting and consistent statement

Question 2

First Proof Layer

Answer 2

a factual statement about the benefits of planning

Question 3

Second proof layer

Answer 3

a startling statistic, an anecdote, an endorsement of planning from an allied group, or an amplification of the core statement

Question 4

sunshine laws

Answer 4

require that meetings and decisions of regulatory authorities be publicly available

Question 5

Bridging

Answer 5

a technique that planners use to reframe a controversial issue, responding to opponents while also recasting how the issue is viewed. The trick is to use transitional phrases to stay on message when asked a question that can take you off topic.

Question 6

what percentage of americans have smartphones?

Answer 6

81%

Question 7

what percentage of adults do not have broadband at home

Answer 7

27%

Question 8

What percentage of people cannot read the newspaper

Answer 8

19%

Question 9

Delphi Technique

Answer 9

Public participation with intent to coming to a CONSENSUS DECISION. series of questionnaires where participants hear responses, and adjust answers based on replies heard.

Question 10

Nominal Group Technique

Answer 10

problem identification, solution generation, and decision making that come to decision by VOTE. System of ranking and voting.

Question 11

Facilitation

Answer 11

uses a person who does not have a direct stake in the outcome of a meeting to help groups that disagree work together to solve complex problems and come to a consensus. The facilitator is typically a volunteer from the community who is respected by all groups. In some cases, a professional facilitator is hired to assist in running the meeting.

Question 12

coffee klatch

Answer 12

an informal gathering at a neighbors house

Question 13

Planning cell

Answer 13

a randomly selected group of participants who collaborate on developing solutions to given issues.

Question 14

What is the ideal committee size?

Answer 14

9-15 people

Question 15

Process Evaluation

Answer 15

involves collecting data in the planning and implementation phases, such as frequency and content of planning meetings, inclusiveness of process, and diversity/representativeness of planners. Process evaluations are done at the beginning and throughout the engagement process.

Question 16

Outcome Evaluation

Answer 16

assesses change resulting from community engagement, such as change in the way people engage with each other and change resulting from their engagement. Evaluation might involve collecting individual or community level changes in how people engage with each other. Outcome evaluation is conducted at the end of an engagement process. Outcome evaluation answers the question: To what extent are people in the community engaged?

Question 17

Impact Evaluation

Answer 17

seeks to establish evidence of causality. It requires random assignment of participants and the use of an intervention group and a control group. This evaluation can be more challenging to implement and costly to do because of the prerequisites needed to be able to conduct it effectively (having a long-standing community engagement program with a lot of data already collected, previous evaluations, and significant time, financial and human
capacity to conduct the evaluation). This type of evaluation answers the question: To what extent can community change be attributed to community engagement?

Question 18

Ripple Effect Method

Answer 18

is a method used in evaluation to engage key stakeholders in assessing the impact of community engagement. Participants look back over a period of time and create a visual map of direct or indirect impacts of community engagement.

Question 19

Nominal Group Techinique

Answer 19

Brainstorming technique, each person silently generates and writes down their ideas. Group then votes for the best ideas, and they are ranked.

Think “nominate the best ideas”

Question 20

what is a choropleth map

Answer 20

a map that uses differences in shading, coloring, or the placing of symbols within predefined areas to indicate the average values of a property or quantity in those areas.

Question 21

The Delphi Method

Answer 21

defined as a forecasting process framework based on the results of multiple rounds of questionnaires sent to a PANEL OF EXPERTS.

Answers given anonymously.

Think of the oracle of delphi, trying to discern the future

Question 22

Fishbowl Method

Answer 22

arranging small group conversations

Question 23

Citizen Control

Answer 23

is a rung of Arnstein’s Ladder in which participants or residents can govern a program or an institution independently.

Question 24

What are the 4 recommended ENVIRONMENTAL JUSTICE POLICIES

Answer 24

encourage triple bottom-line outcomes;
give deference to local knowledge;
encourage collaborative problem-solving;
organize and support pro-bono planning efforts.

Question 25

what is a cartogram

Answer 25

A cartogram is a map in which the geometry of regions is distorted in order to convey the information of an alternate variable. The region area will be inflated or deflated according to its numeric value.

Question 26

What is meant by “Planner as Person”

Answer 26

Planners should act with personal authenticity and carefully reflect on their positionality.

Question 27

What is recall bias

Answer 27

Recall bias occurs when interviewees present incorrect accounts or inaccurate data due to shortcomings of their own memory

Question 28

What is loss aversion

Answer 28

a phenomenon where a real or potential loss is perceived by individuals as psychologically or emotionally more severe than an equivalent gain.

Question 29

what is selection bias

Answer 29

Selection bias is a distortion in a measure of association (such as a risk ratio) due to a sample selection that does not accurately reflect the target population.

Question 30

survivorship bias

Answer 30

Survivorship bias is a type of sample selection bias that occurs when an individual mistakes a visible successful subgroup as the entire group. In other words, survivorship bias occurs when an individual only considers the surviving observation without considering those data points that didn’t “survive” in the event.

i.e. 1 person made it to the top of Everest, therefore anyone can, when 99% failed.