communication (2016-17)

Question 1

listen

Answer 1

communication do

Question 2

look the person in the eyes

Answer 2

communication do

Question 3

interrupt

Answer 3

communication don’t

Question 4

ask questions

Answer 4

communication do

Question 5

raise your voice or yell

Answer 5

communication don’t

Question 6

call names or label

Answer 6

communication don’t

Question 7

hear a person out

Answer 7

communication do

Question 8

blame

Answer 8

communication don’t

Question 9

force or threaten

Answer 9

communication don’t

Question 10

resist distractions

Answer 10

communication do

Question 11

laugh at people

Answer 11

communication don’t

Question 12

be open minded

Answer 12

communication do

Question 13

assume you understand

Answer 13

communication don’t

Question 14

make snap judgments

Answer 14

communication don’t

Question 15

say “always” or “never”

Answer 15

communication don’t

Question 16

assume responsibility for a to way dialogue

Answer 16

communication do

Question 17

give advice when not asked

Answer 17

communication don’t

Question 18

have ear buds in while talking to someone

Answer 18

social media don’t

Question 19

silence your phones in a class or meeting

Answer 19

social media do

Question 20

post before you think

Answer 20

social media don’t

Question 21

use apps or websites inappropriately

Answer 21

social media don’t

Question 22

remove your ear buds

Answer 22

social media do

Question 23

use cell phone when in class or meeting

Answer 23

social media don’t

Question 24

report online bullying

Answer 24

social media do

Question 25

monitor your accounts

Answer 25

social media do

Question 26

forget everything is permanent

Answer 26

social media don’t

Question 27

monitor who is taking your photo

Answer 27

social media do

Question 28

use it as a forum for bullying

Answer 28

social media don’t

Question 29

think before you post

Answer 29

social media do

Question 30

what are the four kinds of listeners and are they negative or positive

Answer 30

careless -
narrow -
defensive -
careful +

Question 31

gets bits of conversation. they take words and meaning out of context and are thinking of what to say instead of listening

Answer 31

careless (whisper) listener

Question 32

hears only what they want to hear

Answer 32

narrow listener

Question 33

reads meaning into what is said and always feels like they are being attacked (triggered)

Answer 33

defensive listener

Question 34

looks at the person who is talking
pays attention to the persons words
is aware of feelings that go with the words
says something to show they are listening

Answer 34

careful listener, best kind

Question 35

effective techniques for saying “no”

Answer 35

refusal skills

Question 36

examples of refusal skills

Answer 36

avoid situations you know you will be pressured in

use “I” messages

Question 37

three ways people respond to pressure

Answer 37

passive response -
aggressive response -
assertive response +

Question 38

passive response

Answer 38

choosing not to express ones needs or opinions and allowing yourself to just go along

Question 39

aggressive response

Answer 39

hostile, push, hurtful behavior

reacting instead of responding

Question 40

assertive response

Answer 40

standing up for yourself in a firm, positive way
showing respect for yourself
showing respect for the needs and opinions of others

Question 41

three steps to saying no in a fight

aka how to be a pussy and not square up

Answer 41

1) state clearly ur answer is no.
2) let the other person know that you understand their position (empathy)
3) calmly and firmly restate your position

Question 42

what are the three C’s

Answer 42

commitment
cooperation
compromise

Question 43

what are the three R’s

Answer 43

respect
rights
responsibility