Communication

Question 1

How to Show Your Workforce That You’re Really Listening

Answer 1

1) Let Employees Speak. - The first step to really listening to your employees is to pave the way for them to speak.
2) Make Listening a Priority.
3) Prepare to Hear the Good and the Bad.
4) Make Engagement Part of the Process.
5) Take Action.
6) Follow-Up Is Vital

Question 2

Why is it important to listen to employeeS?

Answer 2

Employees who know they are heard are more engaged and productive.

When staff members have a voice, they’re willing to use it. One study found that, while companies are looking for new ways to improve, 82% of their staffers have ideas that could help achieve their goals.

Question 3

Ways to build up your listening skills:

Answer 3

1) Pulse surveys. - These are quick and easy surveys that can be carried out anonymously online to measure everything from employee engagement to the overall health of the company.
2) Feedback platforms/suggestion boxes.
3) Ongoing face-to-face feedback.

Question 4

5 steps to help you navigate through difficult conversations

Answer 4

1) Consider the situation from their perspective. - Often, a conversation feels difficult because we’re hung up on our own perspective.
2) Have a goal in mind, but be flexible.
3) Work on your listening skills.
4) Take care of yourself.
5) Brainstorm solutions together.

Question 5

Employees who feel their leaders listen are more likely to speak up and share their ideas and perspectives. Getting feedback from employees can

Answer 5

help you grow as a leader. Leaders who are open to listening to employee input can reap the reward of their innovative ideas.

Question 6

3 communication techniques for challenging conversations

Answer 6

Provide feedback that’s candid but respectful.
Use communication techniques that foster a dialogue.
Keep communication lines open to avoid unresolved tensions.