Collaborator and Communicator: achieve effective interpersonal collaboration and teamwork, effectively facilitate relationships with all staff, patients and the public. Flashcards

1
Q

Tell me about a time when you worked well in a team

A

S:Transport of longstay ICU patient
T: acting as medical escort
A: allocate roles first
multiple obstacles in path to get there (Take 15 mins)
communicate openly, back and forth
Moment I had to inform them to stop to slow down, notice ETT was being pulled
R: process was smooth,
Important to have clear communication, understand each other.

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2
Q

Tell me about a time when you had to change your communication skills

A

S: upset patient refusing to take her medications
T: To change communication skills, adapt
A: Took a more patient, slow approach
Sat down next to patient, offered them a box of tissues gently. Used appropriate eye contact
Explained who I was
Affirmed their concerns, summarized them to them, reflect.
R: Patient took their medication
R: patient was thankful someone actually listened to them, nurses staff felt that they less stress

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3
Q

Tell me about a time when you had to consent a patient that was of a different background

A

O&G

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