Coach Development Flashcards

1
Q

Confirm understanding

4 steps

A
  • Confirming statement
  • Summarize key facts
  • Ask if understanding is correct
  • Clarify misunderstanding
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2
Q

Active listening

BEFP

A

Body language
Eye contact
(Facial) expressions
Pauses and silence

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3
Q

Language of:
Closure:
Openness:

A
  • Turning away
  • sitting w/ arms and legs crossed
  • open arms/legs
  • feet toward client
  • relaxed/ prolonged eye contact
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4
Q
How to show:
Interest 
Attentive
Curious
Concentration
A

I: leaning forward
A: head tilt forward
C: head tilt side
Co: slow nodding, furrowed brow

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5
Q

8 ways to determine connection made

A
  • give extra effort
  • say positive things
  • demonstrate trust
  • express themselves more readily
  • feel good about activity
  • display emotional connection
  • emotionally charged being together
  • synergy- sum > parts
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6
Q

Motivational interviewing

Motivation is a

Motivation to change is

A
  • client centered approach to assist w/ ambivalence to change
  • state of readiness, not personality trait (can fluctuate)
  • evoked w/in, not imposed upon
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7
Q

SWOT

A

Strength- my advantages/values
Weakness- tasks I avoid, traits holding me back
Opportunities- technology, contacts, needs in organization I can fill
Threats- obstacles, weaknesses, technology

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8
Q

Positive listening

6 negative habits

A
  • faker
  • interrupter
  • intellectual
  • rebuttal maker
  • focus thief
  • advice giver
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9
Q

Scope of practice

A
Ok- my plate
Suggestions for weight loss
Pre-evaluation, use of diary
Lifestyle change 
Recipes
Pre-post exercise nutrition
Weight loss physiology
-Refer- specific meal plan
Meds
Diseases
Large weight loss/morbid obese
Diagnosis
Post-op
Supps
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10
Q

weight management discussion/ curricula

A
eating out
managing holidays
travel
cooking/grocery shopping
reading labels
managing stress
preventing relapse
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11
Q

when to refer

A
  • if have concerns to refer, refer
  • coach still cant figure out why overweight
  • complain of health symptoms relating to poor management of medical condition
  • chronic pain not relieved by program
  • eating disorder, addiction
  • depression/ anxiety
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12
Q

continuum of care

A
  • primary care physician
  • physical therapist
  • post rehab/medical care specialist
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13
Q

4 types of social support

A
  • emotional- coach provide empathy, concern, acceptance, encouragement, care
  • tangible- coach provide educational service, direct methods assistance
  • informational- problem solving support, advice, guidance, suggestions, video/website
  • companionship- create sense of belonging and comfort
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14
Q

response by coach to irrational thinking
experimental
socratic

A
  • examine evidence
  • experimental technique- create experiment to test validity
  • socratic method- ask questions that will help lead to consistencies (self realization) ‘no one fails at everything’
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15
Q

relapse prevention

SA Sr Sm

A

-Building Support (family, exercise community)
- assertiveness- honest + straight forward (more likely to speak up = long term success
-self regulation- clients perceive control over outcome + believe they can better deal with barriers
-self monitoring- clients track participation
>quickly recognize relapse, more visual data the better

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16
Q
high risk situations:
events
traits
signs
teach
A
  • vacation, injuries, holidays
  • poor time management, lack social support, busy schedule
  • overwhelmed, worn out
  • coping skills, time management
17
Q

Behavior modification:
written agreement
establishes:

A
  • accountability
  • specify what is expected, but simple
  • between coach/ client or just client
  • clarify coach’s role
  • hold each other accountable
  • revise
18
Q

Behavioral modification:
stimulus control

operant conditioning:

A

-altering environment to encourage healthy behavior and make modifications easy as possible

  • have gym bag ready
  • signs on fridge, pantry, w/ servings/ macros
  • grocery list
  • social group to promote accountability
19
Q

Behavior modification:

shaping

A
  • reinforcements gradually achieve target behavior

- start with basic achievable skill, then progress

20
Q

cognitive behavior techniques

goal setting

A

-alter behavior by changing how feel and think
-constantly re-addressed
-SMART
-avoid setting negative goals
> what to achieve, not avoid (‘I will not miss a workout vs I will workout 5 times this week)

21
Q

feedback
extrinsic
intrinsic

A

-reinforcement and encouragement (program adoption)
-client themselves (program adherence)
>learn to monitor own behavior

22
Q

communicating errors

A
  • lack credibility, overstate facts
  • lack clarity, warmth, listening skills
  • ordering/ directing/ telling
  • too much advice
  • bringing discussion back to self
23
Q

3 A’s of effective coaching

A

available
affable
able

24
Q

Behavioral Contract

components

A
  • formal agreement between coach and client that outlines a set of behaviors by client to complete within time frame
  • clarity, commitment, accountability, reward
  • ie) eat 1500-1800 calories/ d
  • complete 4, 45min sessions/ wk
  • walk with spouse twice a week
  • gym with coach twice a week
25
motivational interviewing 1 goal 4 principles
- client focused, semi directive approach. focus on exploring and resolving ambivalence - enhance client's motivation for change - express empathy - support self-efficacy - roll w/ resistance (listen, help identify barriers/ solutions) - develop discrepancy (motivation when client seems difference
26
Lasswell's communication (4WE)
Who says What in Which channel to Whom w/ what Effect?
27
Relationship Trust (3C)
- character based- honest, transparent, loyal, correctable - competency based- deliver results, confront reality - character/ competency- listen, committed, extend trust
28
DISC
- Dominant- fast paced, task oriented, eye contact, direct - Inspiring- outgoing, people oriented, share stories - supportive- reserved, people oriented, slow/soft, coach makes decision - cautious- reserved, less emotion, slow/deliberate, articles/data
29
Intervention 1 Authoritative
A- offer info, provide challenge, specific suggestion - prescriptive- advice, guidance, suggestion - informative- coach's own experience, help client understand - confronting- mirror or reflect what client has said
30
Interventions 2 facilitative
F- help client find own solutions - cathartic- client expresses emotions, fears, thoughts not previously confronted - catalytic- ask questions to encourage new thinking - supportive- build confidence through focus on clients Strs and accomplishments
31
communication must be (6C)
Clear, concise correct, complete courteous, constructive
32
non verbal communication
7% spoken word 28% tone of voice 55% body language
33
motivational interviewing 2 | 5 core principles (DARES)
- help client overcome ambivalence to change - develop awareness negative consequences - avoid argument - roll w/ resistance - express empathy - support SE
34
stages of change
precontemplation- encourage client to evaluate own risk contemplation- pro/ con to exercise preparation- identify obstacles, assist w/ problem solving action- focus on support system and SE maintenance- how cope w/ relapse * relapse- identify triggers/ barriers, coping methods
35
motivation interviewing 3 | essential steps
- help identify where unhealthy lifestyle conflicts w/ desire for healthier life - avoid resistance w/ empathy - support client SE/ confidence building
36
questioning skills | 5 types of questions
- open ended- what, (why), how - closed-ended- elicit yes or no - funnel- begin with closed, leading into more detailed open ended - probing- 'W's' with 'exactly' (what exactly do you mean) - leading- semidirective, move client toward accepting suggestions toward goals 'this sounds like a good idea doesn't it?'
37
Active listening | 3 steps: MVE
- improve understanding- eye contact, restate, don't interrupt, empathy, pause - mirroring- 'you are saying... yes?' - validating- 'it is reasonable tp say that given you....' - empathy- 'I imagine you feel... yes?'
38
Verbal Listening 1 | PC LEERS
- paraphrase - clarify - linking- keep client's thoughts connected - explaining- keep client open minded - encouraging - reflecting- empathize, use words speaker uses - summarizing- prevents selective perception