(CO611) Chapter 8 - Terms Flashcards
Chapter 8: Bias in Service Delivery
countertransference
A psychoanalytic term that refers to a therapist’s unconscious personal reactions to aspects of the client.
Iatrogenesis
Sickness or pathology that results from medical or psychological intervention and treatment.
microaggressions
Unconsciously delivered racial slights, subtle snubs, dismissive looks, gestures, and tones. They are pervasive and automatic in daily conversations and interactions and frequently are glossed over as innocent and innocuous.
Micro-assaults
Verbal and nonverbal attacks intended with varying degrees of conscious awareness to hurt a person of color through name-calling, avoidance, or other forms of discriminatory behavior and insensitivity.
Micro-insults
Communications that convey rudeness and demean a person’s racial heritage of identity.
Micro-invalidations
Communications that exclude, negate, or nullify psychological thoughts, feelings, or experiential reality of people of color.