(CO611) Chapter 8 - Terms Flashcards

Chapter 8: Bias in Service Delivery

1
Q

countertransference

A

A psychoanalytic term that refers to a therapist’s unconscious personal reactions to aspects of the client.

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2
Q

Iatrogenesis

A

Sickness or pathology that results from medical or psychological intervention and treatment.

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3
Q

microaggressions

A

Unconsciously delivered racial slights, subtle snubs, dismissive looks, gestures, and tones. They are pervasive and automatic in daily conversations and interactions and frequently are glossed over as innocent and innocuous.

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4
Q

Micro-assaults

A

Verbal and nonverbal attacks intended with varying degrees of conscious awareness to hurt a person of color through name-calling, avoidance, or other forms of discriminatory behavior and insensitivity.

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5
Q

Micro-insults

A

Communications that convey rudeness and demean a person’s racial heritage of identity.

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6
Q

Micro-invalidations

A

Communications that exclude, negate, or nullify psychological thoughts, feelings, or experiential reality of people of color.

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