(CO611) Chapter 1- Quiz Flashcards
During the six days immediately following the election of President ________, the Southern Poverty Law Center reported 437 incidents of intimidation, targeting people of color, Muslims, immigrants, women, and members of the LGBT community.
a. Bill Clinton
b. George H.W. Bush
c. Barack Obama
d. Donald Trump
d. Donald Trump
Which of the following hashtag movements was created in response to the acquittal of Trayvon Martin’s murderer, and has changed the world in which human service providers work?
a. #BlackLivesMatter
b. #MeToo
c. #AmINext
d. #TimesUp
a. #BlackLivesMatter
Which of the following statements accurately describes human service organizations’ guidelines about discrimination against diverse clients?
a. Most professional human service organizations have long-standing, specific definitions regarding culturally competent services to clients.
b. Professional organizations have only recently begun to develop bases for censuring those who provide services without the requisite cultural skills.
c. Many service providers lack the skills to serve their culturally diverse clients, but their efforts are rarely discriminatory.
d. There are no ethical guidelines expressly forbidding the discrimination against clients on the basis of race and ethnicity.
b. Professional organizations have only recently begun to develop bases for censuring those who provide services without the requisite cultural skills.
All of the following are reasons community facilities and services are underutilized by culturally diverse clients EXCEPT:
a. Clients believe they will not have their needs met in a helpful manner.
b. Past experiences with the system may lead to mistrust of service providers.
c. As a group, culturally diverse clients tend to have lower-than-average mental health needs.
d. Mainstream agencies may inadvertently make clients feel unwelcome.
c. As a group, culturally diverse clients tend to have lower-than-average mental health needs.
Interaction between culturally diverse clients and well-trained system providers can create two dangers. One is dependence on others. What is the other potential danger?
a. unintentional socialization into the ways of the dominant culture
b. collaboration with traditional indigenous healers
c. enormous stress and tension
d. clients who become their own advocates
a. unintentional socialization into the ways of the dominant culture
When clients interact with the system on their own terms and in light of their cultural values and needs, they experience what is known as _____.
a. diversity
b. cultural myopia
c. empowerment
d. discrimination
c. empowerment
Which of the following statements describing the meeting of providers and clients from culturally diverse backgrounds is FALSE?
a. Clients may feel mistrust, anger, fear, or deference in the presence of the provider.
b. Providers may respond to clients with feelings of superiority or inadequacy.
c. There is a serious shortage of non-white providers, and clients of color often find themselves working with dominant group professionals.
d. The most helpful thing providers can do is ignore all cultural differences and any negative feelings between themselves and the clients.
d. The most helpful thing providers can do is ignore all cultural differences and any negative feelings between themselves and the clients.
Joe is a middle-class white provider of human services. He grew up in Boston, Massachusetts, in a family with strong ties to the Democratic political party. Considering only the demographics of the clients below, with whom will Joe most easily build a good working relationship?
a. Babette, a middle-class white woman from Hackberry, Texas, with conservative political leanings
b. Jose, a middle-class Latino from New York City, who is running as a Democrat for a local political office
c. Hunter, an impoverished Native American man from St. Xavier, Montana, with liberal political leanings
d. Gabrielle, an upper-class white woman from London, England, with no strong political ideology
b. Jose, a middle-class Latino from New York City, who is running as a Democrat for a local political office
Which of the following statements about the term “culturally diverse” is FALSE?
a. It implies that the client and provider come from different cultures.
b. It suggests a value judgment as to the superiority of one culture over the other.
c. It implies that the people from each culture have been socialized differently.
d. It suggests that communication may be problematic.
b. It suggests a value judgment as to the superiority of one culture over the other.
Which of the following terms refers to any distinguishable group of people whose members share a common culture and see themselves as separate and different from the majority culture?
a. racial group
b. social group
c. community group
d. ethnic group
d. ethnic group
Which term refers to collectives of non-whites who share certain physical, cultural, language, or geographic origins and/or features?
a. communities of color
b. white ethnics
c. racial group
d. cultural myopia
a. communities of color
There are certain psychological characteristics and experiences that all ethnically and culturally diverse clients share. Which of the following is NOT one of them?
a. Prejudice and racism regularly lead to issues that cause stress and harm.
b. Clients are socially stigmatized and the object of regular discrimination and derision.
c. Efforts to survive and overcome discrimination often lead to stress and harm.
d. All cultures and individuals within cultures experience discrimination and harm with equal intensity.
d. All cultures and individuals within cultures experience discrimination and harm with equal intensity.
Ethnic and racial identification involves the ________ that individuals feel toward their cultural group of origin.
a. animosity
b. fear
c. anger
d. attachment
d. attachment
Throughout U.S. history, white men took control of Native American land and its resources to use for their own benefit. This act, known as ________, forced Native Americans to experience the destruction of their traditional ways and struggle to come to grips with these losses.
a. discrimination
b. colonization
c. harassment
d. racism
b. colonization
Yael is Lithuanian and lives in New Jersey as a member of the cultural majority. What term best describes Yael’s cultural group?
a. Whites
b. White ethnics
c. Community of color
d. Refugees
b. White ethnics
