(CO611) Chapter 2 - Quiz

Question 1

Which of the following is the fastest growing racial minority in the United States?
a. Hispanics
b. Asians
c. Native Hawaiians
d. Native Americans

Answer 1

a. Hispanics

Question 2

Achieving cultural competence requires open and honest discussion among diverse populations. Which of the following is NOT one of the recommended guidelines for such discussions?
a. Avoid name-calling, labeling, or blaming one another.
b. Maintain confidentiality at all times.
c. Talk about personal experiences as much as possible.
d. Take care to avoid conflict with others so as to keep the conversation moving forward.

Answer 2

d. Take care to avoid conflict with others so as to keep the conversation moving forward.

Question 2

The dramatic changes in U.S. demographics are due to increased immigration and birthrates. Currently, approximately one-third of all immigrants are from ________.
a. Western Europe
b. Eastern Europe
c. Africa
d. Asia

Answer 2

d. Asia

Question 3

When culturally diverse behavior is assessed in relation to one’s own cultural standards, it is considered ________ thinking.
a. ethnocentric
b. ethnorelative
c. racist
d. monotheistic

Answer 3

a. ethnocentric

Question 4

Two qualities critical to one’s pursuit of cultural competence are self-honesty and ________.
a. detachment
b. sustained commitment
c. selflessness
d. aggressiveness

Answer 4

b. sustained commitment

Question 5

Cross at al. believed a culturally competent care system must rest on a set of assumptions about how services are best delivered to people of color. Cross called these assumptions ________.
a. benchmarks
b. standards
c. trade guidelines
d. unifying values

Answer 5

d. unifying values

Question 6

Which of the following is NOT one of Cross’ assumptions about a culturally competent care system?
a. It acknowledges culture as a predominant force in shaping behaviors and values.
b. It understands the dignity of the person requires the preservation of the dignity of his/her people.
c. It reflects the validity and superiority of the thought patterns of Western peoples.
d. It views the family as necessary to understanding the individual.

Answer 6

c. It reflects the validity and superiority of the thought patterns of Western peoples.

Question 7

Consider the continuum of cultural competence in agencies developed by Cross et al. What level of cultural competence would be assigned to an agency that tries to be unbiased in its approach by asserting that race and culture make no difference in how they provide services, but then applies a dominant cultural approach to all clients?
a. cultural destructiveness
b. cultural blindness
c. cultural incapacity
d. cultural pre-competence

Answer 7

b. cultural blindness

Question 8

The majority of human service agencies today would be classified into which category on the continuum of cultural competence in agencies (developed by Cross et al.)?
a. cultural incapacity
b. cultural proficiency
c. cultural pre-competence
d. cultural competence

Answer 8

c. cultural pre-competence

Question 9

Cross et al. defined five basic skill areas necessary for effective cross-cultural service delivery. Which of these skill areas is defined by culturally competent providers appreciating the impact of their own ethnicity and racial attitudes on potential clients and actively working to limit the impact of such factors?
a. dynamics of difference
b. self-awareness
c. knowledge of client’s culture
d. adaptation of skills

Answer 9

b. self-awareness

Question 10

Consider Cross et al.’s skills for effective cross-cultural service delivery. What skill is a human service practitioner using when she seeks to know what symbols her clients finds meaningful, how they define health, and how their primary support networks are configured?
a. awareness and acceptance
b. adaptation of skills
c. knowledge of client’s culture
d. dynamics of difference

Answer 10

c. knowledge of client’s culture

Question 11

Arrendondo et al. defined three general characteristics of culturally skilled counselors. Which is NOT one of them?
a. awareness of his or her own assumptions, values, and biases
b. understanding of the worldview of the culturally diverse client
c. consciousness developed from educational diversity training
d. mindfulness of the appropriate intervention strategies and techniques

Answer 11

c. consciousness developed from educational diversity training

Question 12

Which of the following statements accurately describes Human Services training programs and ethical standards?
a. Training programs usually play an important role in teaching and sensitizing students about diversity, culture, and cultural competence.
b. Training programs typically have stand-alone policies regarding diversity education.
c. Human Services professional organizations typically do not monitor the cultural competence of their individual members.
d. To date, the Council for Standards in Human Service Education (CSHSE) has not created any requirements or standards regarding cultural competency.

Answer 12

a. Training programs usually play an important role in teaching and sensitizing students about diversity, culture, and cultural competence.

Question 13

According to Celia Fisher, _______ is comprised of multicultural ethical commitment, multicultural ethical awareness, and goodness-of-fit ethics and multicultural ethical decision making.
a. multicultural ethical incompetence
b. cultural competence
c. multicultural ethical competence
d. diversity training

Answer 13

c. multicultural ethical competence

Question 14

Which of the following terms holds that culturally-based ethical challenges are always new and unique?
a. ethnocentrism
b. multicultural ethical awareness
c. goodness-of-fit ethics
d. cultural pre-competence

Answer 14

c. goodness-of-fit ethics