Client Marketing Flashcards

1
Q

Who can we provide care too?

A
  • Older people
  • Children
  • People discharged from hospital
  • Vulnerable people – mental health issues
  • People with physical disabilities
  • People with learning disabilities
  • Young people
  • Working age
  • Care homes
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2
Q

What services can we provide?’

A
Care homes
Companionship
Palliative care
Personal care
Medication support
Domestic support
Respite
Night 
Live in
PatchCare
Reablement
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3
Q

Key Contact List

A
GP surgeries – private GP
Churches and religious centres
Local community groups
Charities – Age UK, Alzheimer’s society
LA contacts inc Social Workers
Other professional care providers – chemist/dentist
Local clubs – bridge/sports/books
Local community events
Local MP
Mobile services – hairdressers/greengrocers/dog groomers
Solicitors
Mobility aid
Transport services
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4
Q

Council Contract Types

A

Approved Provider List - list of potential service providers approved by a contracting authority

Block Contract - guarantees a given volume of business to a service provider

Framework Agreement - procurement method that operates in a similar way to an approved provider list

Spot Purchasing - Service purchased as and when needed for single user

Personal Budget - A service user can manage a personal budget

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