Aims & Philosophy

Question 1

What is the CAREMARK MISSION STATEMENT

Answer 1

TO ACHIEVE GREATNESS IN THE PROVISION OF DOMICILIARY CARE THROUGHOUT THE UK

Question 2

What are the CAREMARK AIMS & OBJECTIVES

Answer 2

• To deliver the highest standards of professional care and support to those in need and who choose to remain living in their own homes.
• To encourage and promote the independence and safety of all of our clients.
• To ensure that a person’s values and rights such as dignity, beliefs and freedom of choice are respected at all times.
• To value our care & support workers, encouraging their development, skills and abilities.

Question 3

CAREMARK PHILOSOPHY

Answer 3

• We believe that everyone should have the right to choose to remain living in their own home and be given the care and assistance to do so as safely and securely as possible
• We respect the rights and values of our clients at all times
• We value our carers, without whom there would be no Caremark
• We believe in the strength of our policies and procedures and the importance of adhering to them
• We believe in maintaining fair and competitive fee levels
• We believe in honesty and integrity in everything we say and do
• We believe that Caremark derives additional strengths from overcoming obstacles
• We believe that our mission can only be realised through our shared beliefs and working together as a team

Question 4

What makes up the Caremark MANUAL

Answer 4

• DOCUMENT REFERENCE GUIDE
• TRAINING REFERENCE GUIDE
• OPERATIONS MANUAL

Question 5

Sections in the DOCUMENT REFERENCE GUIDE

Answer 5

I.	Recruitment
II.	Management and monitoring
III.	Clients
IV.	Quality assurance
V.	Policies and procedures
VI.	Children’s policies

Question 6

Sections in the Training reference guide

Answer 6

o	Training for care and support workers
o	Training for field care supervisors
o	Training for care coordinators
o	Training for care managers
o	Other training Resources